Samsung UN32C4000 There is no signal, There is no picture/video, Devices, Hdmi input on the TV

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Issues

Solutions and Explanations

The TV turns off automatically.

• Ensure the Sleep Timer is set to Off in the Setup menu (p. 21).

 

• If your PC is connected to the TV, check your PC power settings.

 

• Make sure the AC power cord is plugged in securely to the wall outlet and the TV.

 

• When watching TV from an antenna or cable connection, the TV will turn off after 10 - 15 minutes if

 

there is no signal.

 

 

There is no picture/video.

• Check cable connections (remove and reconnect all cables connected to the TV and external

 

devices).

 

• Set your external device’s (Cable/Sat Box, DVD, Blu-ray etc) video outputs to match the connections

 

to the TV input. For example, if an external device’s output is HDMI, it should be connected to an

 

HDMI input on the TV.

 

• Make sure your connected devices are powered on.

 

• Be sure to select the TV’s correct source by pressing the SOURCE button on the remote control.

 

• Reboot the connected device by reconnecting the device’s power cable.

 

 

RF(Cable/Antenna) Connection

 

 

 

The TV is not receiving all channels.

• Make sure coaxial cable is connected securely.

 

• Please try Auto Program to add available channels to the channel list. Go to MENU - Channel -

 

Auto Program then select Auto and make sure the correct Cable TV signal type is set in the menu.

 

There are 3 options (STD, HRC and IRC) (p. 15).

 

• Verify the Antenna is positioned correctly.

 

 

No Caption on digital channels.

• Check Caption Setup menu. Try changing Caption Mode Service1 to CC1 (p. 23).

 

• Some channels may not have caption data.

 

 

The picture is distorted: macroblock error,

• Compression of video contents may cause picture distortion, especially with fast moving pictures

small block, dots, pixelization.

such as sports and action movies.

 

• A low signal can cause picture distortion. This is not a TV problem.

 

 

PC Connection

 

 

 

A “Mode Not Supported” message

• Set your PC’s output resolution so they match the resolutions supported by the TV (p. 12).

appears.

 

 

 

“PC” is always shown on the source list,

• This is normal; “PC” is always shown on the source list, regardless of whether a PC is connected.

even if a PC is not connected.

 

 

 

The video is OK but there is no audio.

• If you are using an HDMI connection, check the audio output setting on your PC.

 

 

Others

 

 

 

Purple/green rolling horizontal bars and

• Remove the left and right audio connections from the set-top-box. If the buzzing stops, this indicates

buzzing noise from the TV speakers with

that the set-top-box has a grounding issue. Replace the Component video cables with an HDMI

Component cable connection.

connection.

 

 

The picture won’t display in full screen.

• HD channels will have black bars on either side of the screen when displaying upscaled SD (4:3)

 

contents.

 

• Black bars on the Top & Bottom will appear during movies that have aspect ratios different from your

 

TV.

 

• Adjust the picture size options on your external device or TV to full screen.

 

 

The remote control does not work.

• Replace the remote control batteries with the poles (+/–) in the right direction.

 

• Clean the sensor’s transmission window on the remote.

 

• Try pointing the remote directly at the TV from 5~6 feet away.

 

 

The cable/set top box remote control

• Program the Cable/Sat remote control to operate the TV. Refer to the Cable/Set user manual for the

doesn’t turn the TV on or off, or adjust the

SAMSUNG TV code.

volume.

 

 

 

A ‘Mode Not Supported’ message

• Check the supported resolution of the TV, and adjust the external device’s output resolution

appears.

accordingly. Refer to the resolution settings on page 12 of this manual.

 

 

Caption on TV menu is greyed out.

• Caption can not be selected in the TV menu when connected via HDMI or Component (p. 23).

 

• Caption must be activated on the external device (p. 23).

 

 

There is a plastic smell from the TV.

• This smell is normal and will dissipate over time.

 

 

05InformationOher

English 41

Image 41
Contents Contact Samsung Worldwide Samsung Electronics Canada Inc., Customer ServiceInstallation with a stand Securing the Installation SpaceInstallation with a wall-mount Still image warningContents Accessories List of FeaturesGetting Started Blanking Bracket Holder-Ring 4EAInstall the Stand Power Indicator Buttons on the remote controlRemote control sensor Viewing the Control PanelBrings up the OSD Viewing the Remote ControlPlug & Play Initial Setup Connecting to an AntennaPower Input Press the or button, then press the ENTEREbuttonConnections Connecting to an AV DeviceConnections Device Digital Audio OUT Optical Connecting to an Audio DeviceUsing an HDMI/DVI cable or a D-sub cable Connecting to a PCMode Resolution Horizontal Frequency Vertical Frequency Sync PolarityHow to Navigate Menus Basic FeaturesSource List Edit NameAntenna Air / Cable t Channel ListAdd to Favorite / Delete from Favorite Auto Program Other FeaturesClear Scrambled Channel Editing ChannelsProgrammed Eco SolutionFine Tune ModeAdvanced Settings Advanced SettingsPicture Options Changing the Picture OptionsAuto Adjustment t Picture Reset OK / CancelSetting up the TV with Your PC ScreenVirtual Surround Off / On Mode tDialog Clarity Off / On EqualizerSound Reset OK / Cancel Auto Volume Off / Normal / NightSpeaker Select External Speaker / TV Speaker Spdif OutputSetting the On / Off Timer Using the Sleep TimerTimer SecurityALL Lock all TV ratings. / FV Fantasy violence Canadian French You can block TV programsNot be suitable for children under the age Similarly, if you block the TV-G category, thenOO MENUm→ Setup → Entere → 2 → 4 → Power onMenu Language CaptionSelf Diagnosis PIP tPicture In Picture PIP Support MenuSoftware Upgrade Software UpgradeHD Connection Guide Contact SamsungMENUm→ Application → Media Play Advanced FeaturesMedia Play But you cannot play the Game itself VideosScreen Display Yy Supported Video Formats Photos MusicPlaying Multiple Files List section using the Green buttonMedia Play Additional Functions Monthly Sorts and shows photo files by monthVideos/Music/Photos Play Option menu SettingsPress the Tools button During file playbackAnynet+ Switching between Anynet+ Devices Setting Up Anynet+Listening through a Receiver Recording05InformationOher English Troubleshooting for Anynet+Assembling the Cables Other InformationInstalling the Wall Mount Anti-theft Kensington Lock TV-Holder Kit Sold Separately Securing the TV to the WallTV-Holder BN96-15753A Screw M8 X L19Issues Solutions and Explanations TroubleshootingMake sure your connected devices are powered on There is no signalContents Volume ‘Mode Not Supported’ messageLicense Specifications Unit inch DimensionsFront view / Side view Amplify Antenna Anynet+ Favorite Channel Film Mode Fine Tune FrequencyIndex This page is intentionally Left blank Modèle De série Téléviseur ACLInstallation sur un support Sécurisation de l’espace d’installationInstallation murale Avertissement relatif à limage fixeTable des matières Vérifiez le symboleCaractéristiques AccessoiresMise en route Installation de la base La même manière que les touches et de la télécommande Présentation du panneau de commandeManière que les touches et de la télécommande PPowerRouteen01 Mise Présentation de la télécommandeInsertion des piles piles AAA Tension et hors tension Disponibles pPrêt-à-l’emploi Mise en marche initiale Branchement à une antenneBranchement à un appareil audiovisuel BranchementsAppareil Branchement à un appareil audio Laide dun câble HDMI/DVI / câble D-sub Branchement d’un PCListe source Fonctions de baseEntrer le nom Modification de la source dentréeAntenne Air / Câble t Liste des canauxAjouter aux favoris / Effacer des favoris t Effacer les canaux brouillés Prog. autoModification des canaux Autres fonctionsSyn. Précise Solution EcoEnregistrement par minuterie Options dimage Réglages avancésChangement des options de limage Réglages avancésRéinitialisation de limage OK / Annuler Configuration du téléviseur avec un PCRéglage Auto t ÉcranNetteté des dialogues Off / On ÉgaliseurLangue privilégiée Son multi-piste MTSSélect. le haut-parleur Haut-p. externe / Haut-parleur TV Volume auto Off / Normal / NuitSortie Spdif Réinitialisation du son OK / AnnulerUtilisation de la fonction de veille SécuritéRéglage de la mise en marche et de larrêt de la minuterie Exclusion automatique de programmesFV Fantastique et Violence / V Violence TV-Y Jeunes enfants / TV-Y7 Enfants de plus deCaractère sexuel TV-PG, TV-14 et TV-MA. Les sous-catégoriesGénéral Langue du menuSous-titres ISI t AutodiagnosticFonction image sur image ISI Menu Soutien techniqueGuide de connexion HD Mise à niveau du logicielMise à niveau du logiciel Autre logiciel nest pas disponibleBranchement d’un dispositif USB Fonctions avancéesMettez le téléviseur en marche Panneau arrière du téléviseur Clé USBPage-écran VidéosJouer le jeu Yy Formats de sous-titre pris en chargeYy Formats vidéo compatibles RésolutionExtension de Fréquence Débit Compression Le H.263 n’est pas pris en charge En chargeMusique Fonctions supplémentaires Media Play Lecture de plusieurs fichiersParamètres Utilisation du menu Configuration’aide pour la lecture de film en continu ’enregistrement en cours est désactivéBranchement à une chaîne de cinéma maison Samsung Qu’est-ce qu’Anynet+? tPermutation entre appareils Anynet+ Configuration de la fonction Anynet+Écoute par lintermédiaire dun récepteur EnregistrementAutreinformation Français Dépannage de la fonction Anynet+Disposition des câbles Autre informationInstallation de l’ensemble de fixation murale 32~37 200 X Utilisation du verrou antivol KensingtonIl faut deux personnes pour fixer le téléviseur sur un mur Stabilisation du téléviseur par rapport au mur Dépannage Problèmes Solutions et explicationsConnexion au PC Le message « Mode non disponible » Service1 à CC1 pIl n’y a pas dimage Appareils externesLicence Configuration → Prêt -à-lemploi→ Enter EpLe menu ISI nest pas disponible Une bannière publicitaire interne duSpécifications techniques Samsung Electronics America, Inc Français Vue avant / Vue latérale11.1 10.3 Réglage Automatique Réglage automatique du volumeAmplification Antenne Anynet+ This page is intentionally Left blank