Troubleshooting
Problem | Solution |
|
|
Something wrong with STB | |
|
|
Does not display any | Check the main power cord and check that it is plugged |
message on the front panel | into a suitable power outlet. |
or STB has no power. | Check whether STB is in Standby mode. |
| |
|
|
No Picture | Ensure that the STB is switched on (see above). |
| Check the video output port (VIDEO or RF OUT) is |
| firmly connected to the TV or VCR. |
| Check that you have selected the correct channel or |
| Video Input on your TV. |
| Check the brightness level of the TV. |
|
|
Poor picture quality | See “No Picture” above. |
| Check the signal level, if this is low then try to |
| adjust the alignment of your dish. |
|
|
No Sound | See “No Picture” above. |
| Check the volume level of the TV and STB. |
| Check the Mute status of the TV and STB. |
|
|
Remote Control does not operate | Point remote control directly towards the STB. |
| Check and replace batteries. |
|
|
About On-Screen Error Message
No or Bad Signal
Check the LNB - replace LNB if necessary.
Check the cable from the LNB.
Check the position of the dish - realign dish if necessary.
If you are using a DiSEqC 1.0 switch, check that you have connected the LNBs to the correct connections on the switch.
Check the “Signal Strength” and the “Signal Quality” in the channel list or channel search menu
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