Samsung HTF6500WZA, HT-F6500W user manual Resolution according to the output mode, Troubleshooting

Page 53

Resolution according to the output mode

Blu-ray Disc/E-contents/Digital Contents playback					DVD playback
Output		HDMI Mode			HDMI Mode
Setup	Blu-ray Disc		E-contents/		HDMI Mode
			Digital contents
BD Wise	Resolution of Blu-ray			1080p@60F	480i
BD Wise	Disc			1080p@60F	480i
	Disc
Auto	Max. Resolution of TV input				Max. Resolution of TV input
1080p@60F		1080p@60F			1080p@60F
Movie Frame : Auto (24Fs)		1080p@24F			-
1080i		1080i			1080i
720p		720p			720p
480p		480p			480p

Troubleshooting

Refer to the table below when this product does not function properly. If the problem you are experiencing is not listed below or if the instructions below do not help, turn off the product, disconnect the power cord, and contact Samsung Electronics at 1-800-SAMSUNG (1-800-726-7864).

Symptom		Check/Remedy
I cannot eject the disc.	•	Is the power cord plugged securely into the outlet?
	•	Turn off the power and then turn it back on.
Playback does not start.	•	Check the region number of the Blu-ray/DVD disc.
		Blu-ray/DVD disc purchased from abroad may not be playable.
	• CD-ROMs and DVD-ROMs cannot be played on this product.
	•	Make sure that the rating level is correct.
Playback does not start	•	Are you using a deformed disc or a disc with scratches on the surface?
immediately when the	•	Wipe the disc clean.
Play/Pause button is
pressed.
Sound is not produced.	•	The home theater does not play sound during fast playback, slow playback,and
	•	step motion playback.
	•	Are the speakers connected properly? Is the speaker setup correctly customized?
	•	Is the disc severely damaged?
Sound can be heard only	•	On certain Blu-ray/DVD discs, sound is output from the front speakers only.
from a few speakers and	•	Check if the speakers are connected properly.
not all 6.	•	Adjust the volume.
	•	When playing audio from a CD, the radio, or a TV, the unit outputs sound to the
		front speakers only.
Dolby Digital 5.1 CH	•	Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1 CH Surround
Surround Sound is not	•	Sound is produced only if the disc is recorded with 5.1 channel sound.
produced.	•	Is the audio language correctly set to Dolby Digital 5.1-CH in the information
		display?

07 Appendix

English 53

Image 53

Contents Please register your product at 1CH Blu-rayFCC Notes for U.S.A Safety InformationSHOCK, do not Remove the Cover or PersonnelImportant Safety Instructions PrecautionsSafety Information Disc Storage & ManagementDouble-D symbol are Trademarks of Dolby Laboratories Using the 3D FunctionImportant Health and Safety Information for 3D Pictures LicenseContents Getting Started Disc types and content your Product can PlayDisk and Format Compatibility Disc Types your Product cannot PlayLogos of Discs the Product can Play Region CodeBD-LIVE DTSSupported Formats Advanced Video Codec High Definition Music File SupportPicture File Support Check for the supplied accessories below AccessoriesAH59-02538A Batteries AAA sizeRear Panel Front PanelTour of the Remote Control Remote ControlSetting up the Remote Control Installing batteries in the Remote ControlTV Control Codes Brand CodeConnections Connecting the SpeakersSpeaker Components Connecting The SpeakersConnections Connecting to a TV Connecting to TV/External DevicesConnecting to External Devices Method 2 AUX in Connecting an External Analog ComponentWired Network Connecting to a Network RouterBroadband modem With integrated router WEP OPEN/SHARED, WPA-PSK TKIP/AES, WPA2-PSK TKIP/AESInitial Settings Procedure SettingsAccessing the Settings Screen Access steps may differ depending on the menu you selectedDetailed Function Information Buttons on the Remote Control Used for the Settings MenuSettings Menu Functions Setup Simple Mode  Normal Mode Select if youLets you adjust the following Speaker settings and turn the testNetwork So you can enjoy various features Configure the network connectionFor a wireless router To a wireless network, it may beDefault security PIN is Wired USB keyboards are notEnter the default PIN to access Are restored, all the user storedWired Network Configuring Your Network ConnectionNetworks and the Internet Except for the network and SmartWpspbc Wireless NetworkThrough the Wi-Fi Device Wi-Fi DirectThrough the Product Using PBC Update nowThrough the Product Using a PIN PBC and PIN procedures connect devices automaticallyUpdate by USB Auto UpdateSelect On or Off Click Support on the top rightUsing the All Content Screen All Content ScreenMedia Play Playing Files on a USB DeviceTo Download the AllShare Software Playing a Disc with User Recorded ContentUsing the AllShare Network Function Controlling Video Playback Buttons on the Remote Control used for Video PlaybackDisc Menu TitleUsing the Tools Menu Movie The best setting for watching movies Using the number buttonsAudio delay time to match Video signalButtons on the Remote Control used for Music Playback Using the View & Options MenusControlling Music Playback Music Screen ControlsRepeating Tracks on an Audio CD Creating a Playlist from a CD Shuffling Tracks on an Audio CDRipping Do not disconnect the device while ripping is in progressWhat is Bluetooth? Using BluetoothPlaying Photo Contents Setting Mono/Stereo Using Buttons on the Remote ControlPresetting Stations Using the Special Effects Remote Control ButtonsTV Sound Sound SettingBefore Using Movies & TV Shows Or Apps Network ServicesIf you haven’t set up Smart Hub, when you use Movies Network ServicesApps Screen at a Glance Using Movies & TV ShowsUsing Apps Using the Edit Menu Functions Using the All Downloaded ScreenDownloading Applications Starting an ApplicationAdd an App to My Apps Edit My AppsDelete an App from My Apps Move an App in My AppsRename Folder Update AppsDelete Apps Moved pop up appears. Press the E buttonLink Browsing and Pointer Browsing Using the Web BrowserScreen Mirroring Control Panel at a Glance Using the Keyboard Pop-upOptions on the Keyboard Pop-Up Using the Setting MenuLinking your Internet Service Accounts to the Product Additional Information Settings 3D SettingsAppendix Appendix Speaker SettingsSelecting the Subtitle Language PCM Digital Output SelectionTroubleshooting Resolution according to the output modeDefault values Symptom Check/Remedy Remote control doesThen, press the Power button Feature is not available at the momentRepairs Specifications Limited Warranty to Original Purchaser AH68-02576A-01 Country CallWrite