Samsung Comprehensive Guide to Troubleshooting the HT-F6500W Home Theater Screen

 Page 54

Appendix

 

Symptom

 

Check/Remedy

The remote control does

•

Are you operating the remote within its operational range and within the proper

not work.

•

angle relative to the sensor?

 

 

Are the batteries drained?

 

 

•

Have you selected the mode (TV/BD) functions of the remote control (TV or BD)

 

 

 

correctly?

•

The disc is rotating but

•

Is the TV power on?

•

no picture is produced.

•

Are the video cables connected properly?

Picture quality is poor

•

Is the disc dirty or damaged?

 

and the picture is

•

A poorly manufactured disc may not be playable.

 

shaking.

 

 

Audio language and

•

Audio language and subtitles will not work if the disc does not contain them.

subtitles do not work.

 

 

The menu screen does

•

Are you using a disc that does not contain menus?

not appear even when the

 

 

menu function is selected.

 

 

The aspect ratio cannot be

•

You can play 16:9 Blu-ray/DVD discs in 16:9 Full mode, 4:3 Letter Box mode, or

changed.

 

4:3 Pan-Scan mode, but 4:3 Blu-ray/DVD discs are played in 4:3 ratio only. Refer

 

 

 

to the Blu-ray Disc jacket and then select the appropriate function.

•

The product is not

•

Press and hold the remote control's 5 button for 5 seconds in STANDBY mode.

 

working.

 

This will reset the unit.

 

(Example: The power

 

- Using the RESET function will erase all stored settings.

 

goes out or a strange

 

Do not use this function unless necessary.

 

noise is heard.)

 

 

•The Product is not working normally.

You have forgotten the

•

With no disc in the product, press and hold the product's 5 button for longer

rating level password.

 

than 5 seconds. INIT appears on the display and all settings will return to the

 

 

default values.

 

 

Then, press the POWER button.

 

 

- Using the RESET function will erase all stored settings.

 

 

Do not use this function unless necessary.

Can't receive radio

•

Is the antenna connected properly?

broadcasts.

•

If the antenna's input signal is weak, install an external FM antenna in an area with

 

 

good reception.

While listening to TV audio

•

If you press the OPEN/CLOSE ^ button while listening to TV audio using the

through the Product, no

 

D. IN or AUX functions, the Blu-ray/DVD disc functions are turned on and the TV

sound is heard.

 

audio is muted.

"Not Available" appears on

•

The features or action cannot be completed at this time because:

screen.

 

1. The Blu-ray/DVD disc's software restricts it.

 

 

2. The Blu-ray/DVD disc's software doesn’t support the feature (e.g., angles)

 

 

3. The feature is not available at the moment.

 

 

4. You’ve requested a title or chapter number or search time that is out of range.

If the HDMI output is set to

•

Press and hold the 5 button on front panel for more than 5 seconds with no disc

a resolution your TV cannot

 

in the product. All settings will revert to the factory settings.

support (for example,

 

 

1080p), you may not see a

 

 

picture on your TV.

 

 

54 English

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Contents
1CH Blu-ray Please register your product atSHOCK, do not Remove the Cover or Safety InformationFCC Notes for U.S.A PersonnelSafety Information PrecautionsImportant Safety Instructions Disc Storage & ManagementImportant Health and Safety Information for 3D Pictures Using the 3D FunctionDouble-D symbol are Trademarks of Dolby Laboratories LicenseContents Disk and Format Compatibility Disc types and content your Product can PlayGetting Started Disc Types your Product cannot PlayBD-LIVE Region CodeLogos of Discs the Product can Play DTSSupported Formats Music File Support Picture File SupportAdvanced Video Codec High Definition AH59-02538A AccessoriesCheck for the supplied accessories below Batteries AAA sizeFront Panel Rear PanelRemote Control Tour of the Remote ControlTV Control Codes Installing batteries in the Remote ControlSetting up the Remote Control Brand CodeConnecting the Speakers ConnectionsConnecting The Speakers Speaker ComponentsConnections Connecting to External Devices Connecting to TV/External DevicesConnecting to a TV Method 2 AUX in Connecting an External Analog ComponentBroadband modem With integrated router Connecting to a Network RouterWired Network WEP OPEN/SHARED, WPA-PSK TKIP/AES, WPA2-PSK TKIP/AESAccessing the Settings Screen SettingsInitial Settings Procedure Access steps may differ depending on the menu you selectedButtons on the Remote Control Used for the Settings Menu Settings Menu FunctionsDetailed Function Information Lets you adjust the following  Normal Mode Select if youSetup Simple Mode Speaker settings and turn the testFor a wireless router Configure the network connectionNetwork So you can enjoy various features To a wireless network, it may beEnter the default PIN to access Wired USB keyboards are notDefault security PIN is Are restored, all the user storedNetworks and the Internet Configuring Your Network ConnectionWired Network Except for the network and SmartWireless Network WpspbcWi-Fi Direct Through the Wi-Fi DeviceThrough the Product Using a PIN Update nowThrough the Product Using PBC PBC and PIN procedures connect devices automaticallySelect On or Off Auto UpdateUpdate by USB Click Support on the top rightMedia Play All Content ScreenUsing the All Content Screen Playing Files on a USB DevicePlaying a Disc with User Recorded Content Using the AllShare Network FunctionTo Download the AllShare Software Disc Menu Buttons on the Remote Control used for Video PlaybackControlling Video Playback TitleUsing the Tools Menu Audio delay time to match Using the number buttonsMovie The best setting for watching movies Video signalControlling Music Playback Using the View & Options MenusButtons on the Remote Control used for Music Playback Music Screen ControlsRepeating Tracks on an Audio CD Ripping Shuffling Tracks on an Audio CDCreating a Playlist from a CD Do not disconnect the device while ripping is in progressUsing Bluetooth What is Bluetooth?Playing Photo Contents Presetting Stations Using Buttons on the Remote ControlSetting Mono/Stereo Using the Special Effects Remote Control ButtonsSound Setting TV SoundIf you haven’t set up Smart Hub, when you use Movies Network ServicesBefore Using Movies & TV Shows Or Apps Network ServicesUsing Movies & TV Shows Using AppsApps Screen at a Glance Downloading Applications Using the All Downloaded ScreenUsing the Edit Menu Functions Starting an ApplicationDelete an App from My Apps Edit My AppsAdd an App to My Apps Move an App in My AppsDelete Update AppsRename Folder Apps Moved pop up appears. Press the E buttonUsing the Web Browser Screen MirroringLink Browsing and Pointer Browsing Using the Keyboard Pop-up Control Panel at a GlanceUsing the Setting Menu Options on the Keyboard Pop-UpLinking your Internet Service Accounts to the Product Settings 3D Settings AppendixAdditional Information Speaker Settings Selecting the Subtitle LanguageAppendix Digital Output Selection PCMResolution according to the output mode TroubleshootingThen, press the Power button Symptom Check/Remedy Remote control doesDefault values Feature is not available at the momentRepairs Specifications Limited Warranty to Original Purchaser Country Call WriteAH68-02576A-01