Toshiba 50HMX96, 56HMX96 Home network troubleshooting, Recording problems, Audio Player problems

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HMX96_EN.book Page 78 Friday, April 28, 2006 12:03 PM

Chapter 8: Troubleshooting

Recording problems

•If you use the TV’s remote control to start recording, you will not be able to change inputs (- page 32), open the POP window (- page 40). If you attempt to do so, the message “Not Available While Recording” will appear on-screen.

•If you are recording a digital channel, you can only change analog channels while recording is in progress. If you are recording an analog channel, you can only change digital channels while the recording is in progress. This is because the TV tuner that is being recorded (digital or analog) will be locked on the channel that is currently recording.

•It is recommended that you use the TV’s remote control to start recording. If you use a device other than the TV’s remote control to start recording and then attempt to access a feature that is normally denied during recording (POP mode, changing inputs,) the recorded audio and/or video may not be what you intended to record.

Audio Player problems

The Audio Player stutters and/or stops when playing files over the network

•The networked PC is not available, was removed from the network, or is in "hibernation." The Ethernet cables are not connected properly. Check all cables for proper connection.

•Sufficient network band-width is not available. Turn off any other file sharing programs, network-based games, or other network-intensive operations while the Audio Player is playing.

“No media found” message is displayed

•Sharing is not correctly set up on the networked PC.

Make sure you connected your home network correctly (- Installation Guide) and set up the network address properly (- Chapter 7).

•The MP3 files exceed the specified limits (- “Media specifications” in Chapter 7).

Title or artist name is not displayed

•The MP3 file does not contain valid meta-data or does not meet supported specifications (- “Media specifications” in Chapter 7).

The Audio Player takes almost a minute to start

•Sufficient network band-width is not available. Turn off any other file sharing programs, network-based games, or other network-intensive operations while the Audio Player is playing.

•The shared folder has too many files or sub-folders. If the shared folder on the networked PC contains a large number of files or nested directories, it may take over a minute for the Audio Player to locate all playable files.

The File is displayed but is always skipped

•The file is not a valid or supported MP3 file.

Some files in the shared folder are not played

•Only the first 200 MP3 files found will be played. Folders nested 10 or more levels below the shared folder are not searched.

The Audio Player plays (progress bar and animation change) but audio is not heard

•The volume level is not high enough or TV is muted.

Picture Viewer problems

“No pictures found” message is displayed.

•Sharing is not correctly set up on the networked PC.

Make sure you connected your home network correctly (- Installation Guide) and set up the network address properly (- Chapter 7).

•The JPEG files exceed the specified limits (- “Media specifications” in Chapter 7).

Picture viewer option in menu is disabled.

•There are no picture files in the networked PC's shared folder(s).

•Basic network setup and Home server setup were not successfully performed.

Picture is not displayed. Rectangle containing “X” is displayed instead.

•The picture file does not meet the specifications for the Picture Viewer (- “Media specifications” in Chapter 7).

Picture is not listed at all.

•There are no picture files in the networked PC’s shared folder(s).

•The number of pictures files found is more than the TV can display.

•The picture file does not have a valid “.jpg” extension.

•The file is too large or is otherwise not compatible with the TV for display. See “Media specifications” in Chapter 7 for Picture Viewer and JPEG file specifications.

Home network troubleshooting

Basic network setup problems

Cannot connect to network

•Check the modem and splitter connections.

•Make sure the splitter is connected to the modem or TEL correctly (- page 59).

•Confirm your modem’s operation with this manual.

•Make sure your network address and e-mail account are set up correctly (- Chapter 7).

No network connection

•The Ethernet cables are not connected properly or at all. Connect all cables(- Install Guide).

•Make sure the modem’s power cord is plugged in.

•Make sure your network address and e-mail account are set up correctly (- Chapter 7).

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Contents 50HMX96 56HMX96 Part Television Stand Model 50HMX96 56HMX96This TV contains several cooling fans to moderate Trademark Information Important Notice about HOT Lamp RestartContents Troubleshooting Features of your new TV IntroductionWelcome to Toshiba Introduction TV front and side panel controls and connections Blue, Yellow and Green/Red LEDsColorStream HD-1, ColorStream HD-2, Hdmi 1, Hdmi 2, PC, ANT TV back panel connections ColorStream HD-1 in and ColorStream HD-2Thinc system Toshiba Home Interactive Network Connection Remote control effective range Using the remote controlInstalling the remote control batteries To install the remote control batteriesLearning about the remote control On Screen Interactive Program Guide TheaterWide 1/2/3, and FullCombo Receiver Remote Control functional key chartToshiba Satellite DVDCH RTN Mode Select Default device mode control before programming Using the remote control to operate your other devicesDevice code setup Mode Select Device mode control after programmingTo unlock the remote control’s volume keys Using the volume lock featureOperational feature reset To reset the remote controlSatellite receivers TVsCable boxes DVDsVCRs KLHPVRs Cable/PVR ComboDBS/PVR Combo Audio Amp CD playersAudio Amp/Tuners Menu layout and navigation Main menu layoutIcon Option Setup/Installation menu layout Setup menuInstallation Thinc menu layout Navigating the menu systemPicture Viewer Selecting the menu language Setting up your TVTo configure the ANT 1 and ANT 2 input sources To select the menu languageProgramming channels automatically To program channels automaticallyChannel Program Manually adding and deleting channels in the channel memory Start Setup Setting the time and dateTo set the ColorStream HD audio mode To set the time and dateViewing the CableCARD menu Setting the Hdmi audio modeTo set the Hdmi audio mode To view the CableCARD menuTo view the digital signal meter Viewing the digital signal meterTo set the Quick Restart feature To close the screen and return to the Terrestrial menuTo cancel the reset To close the screen and return to the Installation menuReset Factory Defaults Viewing the system statusLabeling the video input sources Using the TV’s featuresSelecting the video input source to view To select the video input source to viewTuning channels Tuning channels using Channel BrowserTo open the Channel Browser banner To set up the Channel BrowserTo tune to a channel or input in Browse mode Elements of the Channel Browser bannerTuning to the next programmed channel Tuning to a specific channel programmed or unprogrammedSwitching between two channels using Channel Return Switching between two channels using SurfLockTo memorize a channel in the Rbutton Natural picture size Selecting the picture sizeTo select the picture size TheaterWide 1 picture size for 43 format programsTo set the scroll settings Theater SettingsFull picture size for 169 480i, 480p source programs only To set the Cinema Mode to Film To turn on the auto aspect ratio featureTo turn off the auto aspect ratio feature To set the Cinema Mode to VideoTo display a program in the POP window Using the POP featuresUsing the POP double-window feature To close the POP double-windowUsing the Freeze feature To use the Freeze featurePOP double-window aspect ratio Adjusting the picture quality Adjusting the pictureSelecting the picture mode To select the picture modeTo view captions or text Using the closed caption modeClosed Caption Advanced To customize the closed captionsUsing the digital audio selector Adjusting the audioUsing the Closed Caption button on the remote control Digital closed captionsSelecting stereo/SAP broadcasts Adjusting the audio qualityTo adjust the audio quality To listen to stereo soundUsing the StableSound feature Turning off the built-in speakersSelecting the optical audio output format If you cannot remember your PIN code Using the Locks menuEntering the PIN code Changing your PIN codeBlocking TV programs and movies by additional ratings Press b to highlight Enable Rating BlockingBlocking TV programs and movies by rating V-Chip To block and unblock TV programs and moviesTo unblock individual channels Blocking channelsTo block channels To block all channels at onceUsing the input lock feature Using the GameTimerUnlocking programs temporarily Setting the sleep timer Using the control panel lock featureTo set the On/Off Timer Setting the On/Off TimerUsing the PC setting feature To turn off the On/Off TimerTo display TV setting information on-screen Understanding the auto power off featureUnderstanding the last mode memory feature To close the Recall screenUsing dynamic contrast Using the TV’s advanced featuresUsing the advanced picture settings features Using CableClear digital noise reductionUsing Mpeg noise reduction Selecting the color temperatureSelecting the lamp mode To change the Color Management settings Using the Color Management featureTo turn on the Vertical Edge Enhancer feature Color Management field, select OnTo turn off Game Mode Using the Game Mode featureTo turn on Game Mode Game ModeTo adjust the WOW settings Using the advanced audio settings featuresUsing the SRS WOW surround sound feature To turn on the Dolby Virtual surround sound featureSetting up the network address Using the Thinc home network featureConnecting the TV to your home network Automatically setting up the network addressEither… Highlight OK and press T Manually setting up the network addressHighlight Basic Network Setup and press T YesNoBasic Network Setup menu appears Setting up file sharing on your PCResetting the network address Compatible operating systemsProperties window for the selected folder Go to section D, Set up file sharing on the TVMicrosoft Windows Permissions window for the selected folderProperties window Or MP3 Music DirectoryHome Server Name File/folder name specifications About the Software Upgrade featureMedia specifications Picture Viewer/JPEG file specificationsNetworked PC specifications Using the Picture ViewerAudio Player/MP3 file specifications Accessing Jpeg files stored on a networked PCDuring the slide show To view your Jpeg files in Native Resolution modeViewing Jpeg files on the TV To set the slide show intervalPlaying MP3 audio files on the TV Using the Audio PlayerAccessing MP3 files stored on a networked PC To use the mute functionSetting up e-mail scheduling Setting up e-mail schedulingRequired information and services Mail Scheduling Setup window opensTo exit the E-mail Scheduling Setup window Test Passes message shown below will appearCode Description Solutions TV’s E-mail Scheduling SetupIncoming Mail Server and Outgoing Mail Server names or Mail Scheduling field Password fieldMail Authorization field ID Required fieldSecurity settings Sending a request e-mail to the TV Using e-mail schedulingMail parameters Formatting a request e-mailADD request e-mail Sample request e-mailsDelete request e-mail Help request e-mailReceiving an e-mail from the TV Modifying an existing recording or reminderTroubleshooting General troubleshootingChannel tuning problems Sound problemsRemote control problems Closed caption problemsAudio Player problems Home network troubleshootingRecording problems Picture Viewer problemsMail scheduling problems Router, you must manually set up the network addressHome server setup problems See Setting the time and date onVoice announce feature LED Indication Condition Solution Voice AnnounceLED indications Lamp unit replacement and care When to replace the lamp unitAppendix How to replace the lamp unit Required toolsReplace the screw and tighten using a manual screwdriver Disposing of the used lamp unitSpecifications Limited United States Warranty For DLP Television ModelsLimited Canada Warranty How to Obtain Warranty ServicesHMX96EN.book Page 87 Friday, April 28, 2006 1203 PM Index FreezeHMX96EN.book Page 89 Friday, April 28, 2006 1203 PM 06-05

56HMX96, 50HMX96 specifications

The Toshiba 50HMX96 and 56HMX96 are part of Toshiba's innovative lineup of high-definition televisions that seamlessly blend cutting-edge technology with user-friendly features. Designed for those who appreciate superior picture quality and immersive viewing experiences, these models offer a range of specifications that cater to modern entertainment needs.

One of the standout features of both models is their impressive 4K Ultra HD resolution, providing four times the resolution of Full HD. This results in crystal-clear images with remarkable detail, whether you're watching the latest blockbuster or your favorite sports event. The picture quality is further enhanced by HDR (High Dynamic Range) technology, which allows for a broader spectrum of colors and contrasts. This means that viewers can enjoy deeper blacks and brighter whites, making every scene more lifelike.

Both the 50HMX96 and 56HMX96 are equipped with Toshiba's CEVO 4K engine, which intelligently upscales lower-resolution content to near-4K quality. This feature ensures that even older films and shows look stunning on the large screen, making the viewing experience more enjoyable. The TVs are also designed to minimize motion blur with their advanced motion interpolation technology, ensuring smooth action scenes and sports events.

In terms of connectivity, Toshiba has made it easy to integrate these models into any smart home setup. Both TVs come with multiple HDMI and USB ports to support a range of devices, such as gaming consoles, Blu-ray players, and external storage drives. Additionally, built-in Wi-Fi provides access to popular streaming services, including Netflix and Hulu, allowing users to enjoy a vast library of content without the need for additional devices.

The design of the 50HMX96 and 56HMX96 is sleek and modern, fitting seamlessly into any living space. Their ultra-thin bezels maximize the screen space, providing an immersive viewing experience without distractions.

Overall, Toshiba's 50HMX96 and 56HMX96 models stand out for their superb picture quality, smart features, and elegant design, making them excellent choices for anyone looking to elevate their home entertainment experience. Whether watching movies, playing video games, or streaming content, these TVs deliver a satisfying performance that enhances every moment spent in front of the screen.
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