Toshiba 50HMX96, 56HMX96 manual Limited Canada Warranty, How to Obtain Warranty Services

HMX96_EN.book Page 86 Friday, April 28, 2006 12:03 PM

Chapter 9: Appendix

Limited Canada Warranty

for DLP™ Television Models

Toshiba of Canada Limited (“TCL”) makes the following limited warranties to original consumers in Canada.

THESE LIMITED WARRANTIES EXTEND TO THE ORIGINAL CONSUMER PURCHASER OR ANY PERSON RECEIVING THIS DLP™ TELEVISION AS A GIFT FROM THE ORIGINAL CONSUMER PURCHASER AND TO NO OTHER PURCHASER OR TRANSFEREE. PRODUCTS PURCHASED IN THE U.S.A. AND USED IN CANADA ARE NOT COVERED BY THESE WARRANTIES.

PRODUCTS PURCHASED IN CANADA AND USED IN THE U.S.A. ARE NOT COVERED BY THESE WARRANTIES.

Limited One (1) Year Warranty on Parts and Labor*

TCL warrants this DLP™ television television and its parts against defects in materials or workmanship for a period of one (1) year after the date of original retail purchase. DURING THIS PERIOD, TCL WILL, AT TCL’S

OPTION, REPAIR OR REPLACE A DEFECTIVE PART WITH A NEW OR REFURBISHED PART WITHOUT CHARGE TO YOU FOR PARTS OR LABOR. TCL Authorized Service Depot personnel will come to your home when warranty service is required. Depending on the type of repair required, either the service will be performed in your home or the set will be taken to the TCL Authorized Service Depot for repair and returned to your home at no cost to you. IN-HOME SERVICE ONLY APPLIES WITHIN 100 KILOMETERS OF AN AUTHORIZED TCL SERVICE DEPOT.

Limited One (1) Year Warranty on Lamp Unit*

TCL warrants the lamp unit in this DLP™ television against defects in materials or workmanship for a period of one (1) year after the date of original retail purchase. DURING THIS PERIOD, TCL WILL, AT TCL’S

OPTION, EXCHANGE A DEFECTIVE LAMP UNIT WITH A NEW OR REFURBISHED LAMP UNIT WITHOUT CHARGE TO YOU. LABOR CHARGES FOR LAMP UNIT REPLACEMENT ARE NOT COVERED UNDER WARRANTY. The lamp unit is a user-replaceable component.

Rental Units

The warranty for rental units, including the lamp units contained therein, begins with the date of first rental or thirty (30) days from the date of shipment to the rental firm, whichever comes first.

*Limited Warranty for Commercial Units

TCL warrants DLP™ televisions, including the lamp units contained therein, sold and used for commercial purposes as follows: all parts are warranted against defects in materials or workmanship for a period of ninety (90) days after the date of original purchase. DURING THIS PERIOD, TCL WILL, AT TCL’S OPTION, REPAIR OR REPLACE A DEFECTIVE PART WITH A NEW OR REFURBISHED PART WITHOUT CHARGE TO YOU. ON-SITE SERVICE ONLY APPLIES WITHIN 100 KILOMETERS OF AN AUTHORIZED TCL SERVICE DEPOT.

Owner’s Manual and Product Registration

Read this owner’s manual thoroughly before operating this DLP™ television.

Register your product online at www.toshiba.ca as soon as possible. By registering your product you will enable TCL bring you new products specifically designed to meet your needs and help us to contact you in the unlikely event a safety notification is required under the Consumer Product Safety Act. Failure to register your product does not diminish your warranty rights.

Your Responsibility

THE ABOVE WARRANTIES ARE SUBJECT TO THE FOLLOWING CONDITIONS:

(1)You must provide your bill of sale or other proof of purchase.

(2)All warranty servicing of this DLP™ television must be performed by an Authorized TCL Service Depot.

(3)These warranties from TCL are effective only if the DLP™ television is purchased in Canada from an authorized TCL dealer and operated in Canada.

(4)Labor charges for installation, setup, adjustment of customer controls, and installation or repair of antenna systems are not covered by these warranties. Reception problems caused by inadequate antenna systems are your responsibility.

(5)Warranties extend only to defects in materials or workmanship as limited above, and do not extend to any DLP™ television or parts that have been lost or discarded by you or to damage to the television or parts caused by fires, misuse, accident, Acts of God (such as lightning or fluctuations in electric power), improper installation, improper maintenance, or use in violation of instructions furnished by TCL; use or malfunction through simultaneous use of this product and connected equipment; or to units that have been modified or had the serial number removed, altered, defaced, or rendered illegible.

How to Obtain Warranty Services

If, after following all of the operating instructions in this manual and checking the “Troubleshooting” section, you find that service is needed:

(1)To find the nearest TCL Authorized Service Depot, visit TCL’s web site at www.toshiba.ca.

(2)Present your bill of sale or other proof of purchase to the Authorized Service Depot.

For additional information, visit TCL’s web site:

www.toshiba.ca

ALL WARRANTIES IMPLIED BY THE LAW OF ANY PROVINCE OF CANADA, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY LIMITED TO THE DURATION OF THE LIMITED WARRANTIES SET FORTH ABOVE. WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY THE LAW OF ANY PROVINCE OF CANADA AS HEREBY LIMITED, THE FOREGOING WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, GUARANTEES, AGREEMENTS, AND SIMILAR OBLIGATIONS OF TCL WITH RESPECT TO THE REPAIR OR REPLACEMENT OF ANY PARTS. IN NO EVENT SHALL TCL BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, BUSINESS INTERRUPTION, OR MODIFICATION OR ERASURE OF RECORDED DATA CAUSED BY USE, MISUSE, OR INABILITY TO USE THIS PRODUCT).

No person, agent, distributor, dealer, or company is authorized to change, modify, or extend the terms of these warranties in any manner whatsoever. The time within which action must be commenced to enforce any obligation of TCL arising under this warranty or under any law of Canada or of any province thereof is hereby limited to 90 days from the date you discover, or should have discovered, the defect. This limitation does not apply to implied warranties arising under the law of any province of Canada.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH MAY VARY FROM PROVINCE TO PROVINCE IN CANADA. SOME PROVINCES OF CANADA DO NOT ALLOW LIMITATIONS ON THE DURATION OF AN IMPLIED WARRANTY, LIMITATIONS ON THE TIME WITHIN WHICH AN ACTION MAY BE BROUGHT, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES; THEREFORE, THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU UNDER SUCH CIRCUMSTANCES.

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