Toshiba 72MX196 manual Limited Canada Warranty, How to Obtain Warranty Services

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MX196_EN.book Page 89 Tuesday, June 27, 2006 1:43 PM

Chapter 9: Appendix

Limited Canada Warranty

for DLP® Television Models

Toshiba of Canada Limited (“TCL”) makes the following limited warranties to original consumers in Canada.

THESE LIMITED WARRANTIES EXTEND TO THE ORIGINAL CONSUMER PURCHASER OR ANY PERSON RECEIVING THIS DLP® TELEVISION AS A GIFT FROM THE ORIGINAL CONSUMER PURCHASER AND TO NO OTHER PURCHASER OR TRANSFEREE. PRODUCTS PURCHASED IN THE U.S.A. AND USED IN CANADA ARE NOT COVERED BY THESE WARRANTIES.

PRODUCTS PURCHASED IN CANADA AND USED IN THE U.S.A. ARE NOT COVERED BY THESE WARRANTIES.

Limited One (1) Year Warranty on Parts and Labor*

TCL warrants this DLP® television and its parts against defects in materials or workmanship for a period of one (1) year after the date of original retail purchase. DURING THIS PERIOD, TCL WILL, AT TCL’S

OPTION, REPAIR OR REPLACE A DEFECTIVE PART WITH A NEW OR REFURBISHED PART WITHOUT CHARGE TO YOU FOR PARTS OR LABOR. TCL Authorized Service Depot personnel will come to your home when warranty service is required. Depending on the type of repair required, either the service will be performed in your home or the set will be taken to the TCL Authorized Service Depot for repair and returned to your home at no cost to you. IN-HOME SERVICE ONLY APPLIES WITHIN 100 KILOMETERS OF AN AUTHORIZED TCL SERVICE DEPOT.

Limited One (1) Year Warranty on Lamp Unit*

TCL warrants the lamp unit in this DLP® television against defects in materials or workmanship for a period of one (1) year after the date of original retail purchase. DURING THIS PERIOD, TCL WILL, AT TCL’S

OPTION, EXCHANGE A DEFECTIVE LAMP UNIT WITH A NEW OR REFURBISHED LAMP UNIT WITHOUT CHARGE TO YOU. LABOR CHARGES FOR LAMP UNIT REPLACEMENT ARE NOT COVERED UNDER WARRANTY. The lamp unit is a user-replaceable component.

Rental Units

The warranty for rental units, including the lamp units contained therein, begins with the date of first rental or thirty (30) days from the date of shipment to the rental firm, whichever comes first.

*Limited Warranty for Commercial Units

TCL warrants DLP® televisions, including the lamp units contained therein, sold and used for commercial purposes as follows: all parts are warranted against defects in materials or workmanship for a period of ninety (90) days after the date of original purchase. DURING THIS PERIOD, TCL WILL, AT TCL’S OPTION, REPAIR OR REPLACE A DEFECTIVE PART WITH A NEW OR REFURBISHED PART WITHOUT CHARGE TO YOU. ON-SITE SERVICE ONLY APPLIES WITHIN 100 KILOMETERS OF AN AUTHORIZED TCL SERVICE DEPOT.

Owner’s Manual and Product Registration

Read this owner’s manual thoroughly before operating this DLP® television.

Register your product online at www.toshiba.ca as soon as possible. By registering your product you will enable TCL bring you new products specifically designed to meet your needs and help us to contact you in the unlikely event a safety notification is required under the U.S. Consumer Product Safety Act. Failure to register your product does not diminish your warranty rights.

Your Responsibility

THE ABOVE WARRANTIES ARE SUBJECT TO THE FOLLOWING CONDITIONS:

(1)You must provide your bill of sale or other proof of purchase.

(2)All warranty servicing of this DLP® television must be performed by an Authorized TCL Service Depot.

(3)These warranties from TCL are effective only if the DLP® television is purchased in Canada from an authorized TCL dealer and operated in Canada.

(4)Labor charges for installation, setup, adjustment of customer controls, and installation or repair of antenna systems are not covered by these warranties. Reception problems caused by inadequate antenna systems are your responsibility.

(5)Warranties extend only to defects in materials or workmanship as limited above, and do not extend to any DLP® television or parts that have been lost or discarded by you or to damage to the television or parts caused by fires, misuse, accident, Acts of God (such as lightning or fluctuations in electric power), improper installation, improper maintenance, or use in violation of instructions furnished by TCL; use or malfunction through simultaneous use of this product and connected equipment; or to units that have been modified or had the serial number removed, altered, defaced, or rendered illegible.

How to Obtain Warranty Services

If, after following all of the operating instructions in this manual and checking the “Troubleshooting” section, you find that service is needed:

(1)To find the nearest TCL Authorized Service Depot, visit TCL’s web site at www.toshiba.ca.

(2)Present your bill of sale or other proof of purchase to the Authorized Service Depot.

For additional information, visit TCL’s web site:

www.toshiba.ca

ALL WARRANTIES IMPLIED BY THE LAW OF ANY PROVINCE OF CANADA, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY LIMITED TO THE DURATION OF THE LIMITED WARRANTIES SET FORTH ABOVE. WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY THE LAW OF ANY PROVINCE OF CANADA AS HEREBY LIMITED, THE FOREGOING WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, GUARANTEES, AGREEMENTS, AND SIMILAR OBLIGATIONS OF TCL WITH RESPECT TO THE REPAIR OR REPLACEMENT OF ANY PARTS. IN NO EVENT SHALL TCL BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, BUSINESS INTERRUPTION, OR MODIFICATION OR ERASURE OF RECORDED DATA CAUSED BY USE, MISUSE, OR INABILITY TO USE THIS PRODUCT).

No person, agent, distributor, dealer, or company is authorized to change, modify, or extend the terms of these warranties in any manner whatsoever. The time within which action must be commenced to enforce any obligation of TCL arising under this warranty or under any law of Canada or of any province thereof is hereby limited to 90 days from the date you discover, or should have discovered, the defect. This limitation does not apply to implied warranties arising under the law of any province of Canada.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH MAY VARY FROM PROVINCE TO PROVINCE IN CANADA. SOME PROVINCES OF CANADA DO NOT ALLOW LIMITATIONS ON THE DURATION OF AN IMPLIED WARRANTY, LIMITATIONS ON THE TIME WITHIN WHICH AN ACTION MAY BE BROUGHT, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES; THEREFORE, THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU UNDER SUCH CIRCUMSTANCES.

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Contents 62MX196 72MX196 This TV contains several cooling fans to moderate PartTelevision Stand Model 62MX196 72MX196 Trademark Information Voice announce featureContents Troubleshooting Welcome to Toshiba Features of your new TVIntroduction Read Important notes about your DLP projection TV ColorStream HD-1, ColorStream HD-2, Hdmi 1, Hdmi 2, PC, ANT TV front and side panel controls and connectionsBlue, Yellow and Green/Red LEDs ColorStream HD-1 in and ColorStream HD-2 TV back panel connectionsMX196EN.book Page 10 Tuesday, June 27, 2006 143 PM Installing the remote control batteries Using the remote controlRemote control effective range To install the remote control batteriesLearning about the remote control TheaterWide 1/2/3, and Full On Screen Interactive Program GuideSatellite DVD Remote Control functional key chartCombo Receiver CH RTN Device code setup Using the remote control to operate your other devicesMode Select Default device mode control before programming Mode Select Device mode control after programmingOperational feature reset Using the volume lock featureTo unlock the remote control’s volume keys To reset the remote controlCable boxes TVsSatellite receivers DVD playersKLH VCRsDBS/PVR Combos PVRsCable/PVR Combos Audio Amps/Tuners Audio AmpsCD players Icon Option Menu layout and navigationMain menu layout Installation Setup/Installation menu layoutSetup menu Picture Viewer Thinc menu layoutNavigating the menu system To configure the ANT 1 and ANT 2 input sources Setting up your TVSelecting the menu language To select the menu languageChannel Program Programming channels automaticallyTo program channels automatically Manually adding and deleting channels in the channel memory Setting the ColorStream HD audio mode Setting the time and dateTo set the ColorStream HD audio mode To set the time and dateTo set the Hdmi audio mode Setting the Hdmi audio modeViewing the CableCARD menu To view the CableCARD menuTo set the Quick Restart feature Viewing the digital signal meterTo view the digital signal meter To close the screen and return to the Terrestrial menuTo close the screen and return to the Installation menu Reset Factory DefaultsTo cancel the reset Viewing the system statusTo label the video input sources Using the TV’s featuresLabeling the video input sources Tuning channels using Channel Browser Tuning channelsFavorite Browser Picture PreviewTo tune to a channel or input in Browse mode To set up the Channel BrowserElements of the Channel Browser To open the Channel BrowserAdding and clearing channels and inputs in the History List Tuning to the next programmed channelTuning to a specific channel programmed or unprogrammed To memorize a channel in the Rbutton Switching between two channels using Channel ReturnSwitching between two channels using SurfLock Natural picture size Selecting the picture sizeTheaterWide 1 picture size for 43 format programs TheaterWide 2 picture size for letter box programsFull picture size for 169 480i, 480p source programs only To set the scroll settingsTheater Settings To turn off the auto aspect ratio feature To turn on the auto aspect ratio featureTo set the Cinema Mode to Video Selected when Auto Aspect is OnUsing the POP double-window feature Using the POP featuresTo display a program in the POP window Press Pto open the POP double-windowTo use the Freeze feature Using the Freeze featureSelecting the POP window audio out POP double-window aspect ratioSelecting the picture mode Adjusting the pictureAdjusting the picture quality To select the picture modeClosed Caption Advanced Using the closed caption modeTo view captions or text To customize the closed captionsUsing the Closed Caption button on the remote control Adjusting the audioUsing the digital audio selector Digital closed captionsTo adjust the audio quality Adjusting the audio qualitySelecting stereo/SAP broadcasts To listen to stereo soundSelecting the optical audio output format Using the StableSound featureTurning off the built-in speakers Entering the PIN code Using the Locks menuIf you cannot remember your PIN code Changing your PIN codeBlocking TV programs and movies by rating V-Chip Press b to highlight Enable Rating BlockingTo block and unblock TV programs and movies To download the additional rating system if availableTo block channels Blocking channelsTo unblock individual channels To block all channels at onceUnlocking programs temporarily Using the input lock featureTo unblock all blocked channels at once To temporarily unlock the programUsing the control panel lock feature Using the GameTimerSetting the On/Off Timer Setting the sleep timerTo adjust the PC settings Using the PC settings featureUnderstanding the auto power off feature Displaying TV status information using RecallUnderstanding the last mode memory feature To display TV status informationUsing the advanced picture settings features Using the TV’s advanced featuresUsing dynamic contrast Using CableClear digital noise reductionSelecting the color temperature Using Mpeg noise reductionTo select the color temperature To select the Mpeg noise reduction levelUsing the Vertical Edge Enhancer feature Selecting the lamp modeTo select the lamp mode To turn on the Vertical Edge Enhancer featureUsing the Game Mode feature Using the Color Management featureTo adjust the Color Management settings To turn on Game ModeUsing the SRS WOW surround sound feature Using the advanced audio settings featuresTo adjust the WOW settings To turn on the Dolby Virtual/SRS TruSurround featureConnecting the TV to your home network Using the Thinc home network featureSetting up the network address Automatically setting up the network addressHighlight Basic Network Setup and press T Manually setting up the network addressEither… Highlight OK and press T Or… Highlight OK and press TResetting the network address Setting up file sharing on your PCBasic Network Setup menu appears Compatible operating systemsPermissions window for the selected folder Go to section D, Setting up file sharing on the TV, onProperties window Setting up file sharing on a PC with Microsoft WindowsProperties window for the selected folder Jpeg Picture Directory About the Software Upgrade featureHome Server Name File/folder name specifications Media specificationsPicture Viewer/JPEG file specifications Audio Player/MP3 file specificationsNetworked PC specifications Using the Picture ViewerAccessing Jpeg files stored on a networked PC Maximum number of files per shared folderViewing Jpeg files on the TV To view your Jpeg files in Native Resolution modeDuring the slide show To set the slide show intervalTo adjust or mute the volume Using the Audio PlayerPlaying MP3 files stored on a networked PC To close the Audio PlayerRequired information and services Setting up e-mail schedulingSetting up e-mail scheduling Mail Scheduling ID Required Mail AuthorizationTest To exit the E-mail Scheduling Setup windowTest Passes message shown below will appear To set up Smtp authentication Setting up Smtp authenticationIncoming Mail Server and Outgoing Mail Server names or Code Description SolutionsTV’s E-mail Scheduling Setup Password field Description of fields in the E-mail Scheduling Setup windowMail Authorization field Mail Scheduling fieldSecurity settings Mail parameters Using e-mail schedulingSending a request e-mail to the TV To send a request e-mail to the TVSample request e-mails Formatting a request e-mailModifying an existing recording or reminder Receiving an e-mail from the TVDelete request e-mail Help request e-mailGeneral troubleshooting TroubleshootingRemote control problems Sound problemsChannel tuning problems Closed caption problemsRecording problems Home network troubleshootingAudio Player problems Picture Viewer problemsHome server setup problems Router, you must manually set up the network addressMail scheduling problems See Setting the time and date onLED indications LED Indication Condition Solution Voice AnnounceWhen to replace the lamp unit Lamp unit replacement and careAppendix Replacing the lamp unit User-replaceable componentRequired tools How to replace the lamp unitDisposing of the used lamp unit Replace the screw and tighten using a manual screwdriverSpecifications For DLP Television Models Limited United States WarrantyHow to Obtain Warranty Services Limited Canada WarrantyHudson tjh@cryptosoft.com Account IndexMX196EN.book Page 92 Tuesday, June 27, 2006 143 PM MX196EN.book Page 93 Tuesday, June 27, 2006 143 PM MX196EN.book Page 94 Tuesday, June 27, 2006 143 PM MX196EN.book Page 95 Tuesday, June 27, 2006 143 PM Service Centers