Toshiba 62HM15A, 46HM15 owner manual TV Guide On Screen FAQs, Setup

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Chapter 10: Troubleshooting

TV Guide On Screen® FAQs

The following are frequently asked questions about the TV Guide On Screen® system. The answers represent the most likely solutions to the problem.

After you set up the TV Guide On Screen® system (Chapter 5), the program guide opens automatically by default when you turn on the TV. You can turn off the automatic program guide (see page 40) and instead press the TV GUIDE button on the remote control to manually open the TV Guide On Screen® program guide.

SETUP

1.Q: What if I move and my ZIP code or postal code changes?

A:Highlight Setup in the Service Bar. Press z to highlight Change System Settings (page 65), and then press ENTER. Follow the on-screen prompts to enter new information (see Chapter 3 for details). It can take up to 24 hours to receive new data.

2.Q: What if I change my cable hook-up to antenna or vice versa?

A:Highlight Setup in the Service Bar. Press z to highlight Change System Settings (page 65), and then press ENTER. Follow the on-screen prompts to enter new input information and rescan channels for the new input (see Chapter 3 for details).

3.Q: What if I change cable boxes?

A:Highlight Setup in the Service Bar. Press z to highlight Change System Settings (page 65), and then press ENTER. Follow the on-screen prompts to enter new input information and rescan channels for the new input (see Chapter 3 for details).

4.Q: I used to have a cable box, but now I get direct cable.

What do I do?

A:Highlight Setup in the Service Bar. Press z to highlight Change System Settings (page 65), and then press ENTER. Follow the on-screen prompts to enter new input information and rescan channels for the new input (see Chapter 3 for details).

5.Q: If I add a recorder or change my cable service, how do I change my Setup information?

A:Highlight Setup in the Service Bar. Press z to highlight Change System Settings (page 65), and then press ENTER. Follow the on-screen prompts to enter new information (see Chapter 3 for details). It can take up to 24 hours to receive new data.

6.Q: Why does it take up to 24 hours for the TV Guide

On Screen® system to be ready for use?

A:The initial setup process consists of finding the stations in your area that carry the TV Guide On Screen® system data and tuning to those stations to receive the setup and listings data.

7.Q: I had a power outage. Do I need to go through initial setup of the TV Guide On Screen® system again?

A:No. The information you entered is stored in the TV Guide On Screen® system memory.

Note: For Cable box users, the TV must be OFF and the Cable box must be left ON for the TV Guide On Screen® system to receive channel line-up information.

8.Q: How do I connect the G-LINK®(IR blaster) cable to the G-LINK®input on the TV?

A:See Chapter 2: Connecting your TV in this manual.

You also can refer to the TV Guide On Screen® prompts during VCR or Cable box setup.

9.Q: When will I be able to view my TV program listings and use other TV Guide On Screen® system features?

A:You will be able to use initial program listings within 24 hours of initial setup. It may take up to one week to receive the full eight days of program listings.

10.Q: What should I do if I cannot complete initial setup?

A:If you are unable to complete initial setup using the owner’s manual and the on-screen prompts, please call Toshiba’s National Service Division at 1-800-631-3811.

11.Q: If I make a mistake during setup, how do I go back to the previous step?

A:Complete the remaining setup steps. When “Confirming Your Settings” appears, select “No, repeat setup process.” Follow the on-screen prompts and input the correct information.

12.Q: What if the channel number is not visible on my cable box?

A:Your cable box may be defaulting to a clock or time display once the channel changes. Watch the box carefully when testing the cable box brand code to see if the channel changes to 09.

13.Q: Why won’t my VCR turn on?

A:There are several possibilities:

a)An incorrect or “no VCR” code was entered during the TV Guide On Screen® initial setup. Press the GUIDE button on the remote control, and then press • to highlight SETUP. Press z to highlight “Change system settings,” and then press ENTER. Follow the on-screen prompts to select the correct VCR information.

b)Make sure the G-LINK®(IR blaster) cable is connected correctly (see page 25).

c)The VCR record timer is on. Turn off the timer.

d)The wired remote VCR is incompatible.

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Copyright © 2005 TOSHIBA CORPORATION. All rights reserved.

 

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Contents 46HM15 62HM15A Disposal of mercury may be regulated due to Safety Precautions46HM15 ST4605 62HM15A ST6214 Installation, Care, and Service Important Safety InstructionsFor replacement of the obsolete outlet Frequent or continuous, unplug the power cord Contact a Toshiba Authorized Service CenterNever attempt to service the TV yourself Service CenterContents 103 Using the TV Guide On Screen110 Features of your new TV IntroductionWelcome to Toshiba See Important notes about your DLP projection TV onIntroduction TV front touchpad and side panel controls and connections Connecting your TVGreen and Red LEDs TV back panel connections 7 !¡Overview of cable types To a Personal Computer PCFor more information, call your local cable operator You will needTo view encrypted digital channels TV back panelConnecting a VCR and antenna or Cable TV no Cable box Connecting a camcorderConnecting a VCR and Cable box To view basic Cable channels and use the TV’s featuresOn Screen recording features To view basic and premium Cable channelsConnecting a VCR and satellite receiver One signal splitter Four coaxial cablesSelect the ColorStream HD-1 video input source on the TV From antennaTo view premium Cable channels To view the DVD playerYour TV has ColorStream component video inputs To view antenna or Cable channelsTo record a TV program while watching a DVD From antenna or CableConnecting two VCRs Select the ANT-1 video input source on the TVTo view VCR To dub or edit from VCR 1 to VCRConnecting an Hdmi or a DVI device to the Hdmi input One Hdmi cable type a connector per Hdmi deviceTo connect an Hdmi device, you will need To connect a DVI device, you will needConnecting an analog audio system Connecting a digital audio systemTo control the audio To connect the IR blaster cable TheaterNet on-screen device controlTo control the devices Connecting IEEE1394 video devices Using analog-compatible IEEE1394 devicesSupported signals Using TheaterNet on-screen device controlWhen you connect a D-VHS or Avhd device to the TV IEEE1394 device initializationTo edit the IEEE1394 device information IEEE1394 device managementHighlight the device you want to edit and press Enter LINKconnection To connect to the G-LINK terminalSee Chapter Infrared SensorUsing the remote control Learning about the remote controlRemote control and the TV Point remote control Toward remote sensor On front of TVThere is no obstruction between Control directly at the TV and make sureTo install the remote control batteries Installing the remote control batteriesDevice mode control after programming Remote Control functional key chart PowerAudio VCR Mute Device code setup Searching and sampling the code of a deviceNumbers CH y VOL yUsing the volume lock feature Operational feature resetRepeatedly press Mode to select CABLE/SAT mode To reset the volume controls to the original device modeMulti-brand remote control device codes VCRs/PVRsCable boxes Brand CodeCD players ReceiversLaser disks DVD playersMenu layout and navigation Main menu layoutSetup / Installation menu layout Buttons yzx on the remote Control or TV front panel to moveNavigating the menu system You can use the buttons on the remoteSetting up the TV Guide On Screen system To set up the TV Guide On Screen systemScreen 3 Do you have Cable service connected? Screen 1 Select the TV location USA, and then pressFor additional details, see Setting up the TV Guide On Screen system Turning off the TV Guide On Screen Automatic display feature Setting up your TV Configuring the antenna input sourcesTo configure the ANT 1 and ANT 2 input sources Selecting the menu languageProgramming channels into the TV’s channel memory Programming channels automaticallyTo program channels automatically Channel Numbers Channel yz TV front touchpad Channel z / yManually adding and deleting channels in the channel memory Programming your favorite channels To add and delete channels in the Favorite Channels setsTo clear your favorite channel ListsSetting up and using TheaterNet on-screen device control Setting up TheaterNetTo set up TheaterNet device control TheaterNet Setup menu opensUsing the TheaterNet control icons To select the device’s control icons directlyTo close the on-screen control icons To view another sourceTheaterNet IR device codes AmplifiersLaser disk players Miscellaneous audio devicesVideo accessory Hdtv decoder Receivers VCRsBrand TMKSetting the time and date Setting the Hdmi audio modeTo set the Hdmi audio mode To set the Avhd device skip timeSetting the Quick Restart Feature To set the Quick Restart featureViewing the CableCARD menu To view the CableCARD menuViewing the digital signal meter Viewing the system statusTV Guide On Screen system includes the following features To open the TV Guide On Screen systemBelow Rating, stereo, HDTV, new episodeTV Guide On Screen remote control functions Navigating the TV Guide On Screen systemVideo Window Panel MenusSystem, the current program appears in the Video Window Lock/unlock icon indicates the status of the Video WindowInfo Box TV Guide On Screen Icons¥ Show is presented in high-definition TV, if available Info Action Bar Small Info Box Large Info BoxTV Guide On Screen Services Listings screenSearch screen Example Category searchList of all matching shows for that keyword is displayed To edit or delete a keywordRecordings screen To choose the way recordings are displayedTo view a recording, you can do one of the following Screen a Screen BSet a show to Record from a panel menu Record featuresSchedule screen Manually set a show to Record Recording notification bannerSet a show Reminder from a panel menu Remind featuresManually set a show Reminder Reminder notification banner Change system settings Setup screenChange channel display Change default options General defaultsRecord defaults Remind defaultsUsing the TV’s features Selecting the video input source to viewTo select the video input source to view Channel zy TV front touchpadLabeling the video input sources DTV Satellite/DSS Cable Game ConsoleTo label the video input sources To clear the input labelsTuning channels Using the Channel BrowserTo toggle between Browse mode and Select mode To tune to a channel in Browse modeTo set a channel as Home using the remote control To set a channel as Home using the menusTo tune to the Home channel Adding channels to the channel historyTuning your favorite channels Tuning to the next programmed channelSwitching between two channels using Channel Return Switching between two channels using SurfLockSelecting the picture size To select the picture sizeScrolling the TheaterWide picture on None of the picture is hiddenTheaterWide 1 picture size For 43 format program TheaterWide 2 picture size for letter box programsUsing the auto aspect ratio feature To set the scroll settingsTo turn on the auto aspect ratio feature To turn off the auto aspect ratio featureSelecting the lamp mode To set the Cinema Mode to FilmTo set the Cinema Mode to Video To select the lamp modeUsing the POP features Using the POP double-window featureTo display a program in the POP window To close the POP window and tune to the highlighted windowSwitching the speaker audio main or POP POP double-window aspect ratioUsing the Freeze feature Using the favorite channel scan featureTo scan and tune your favorite channels Highlight the window for the channel you want to viewSelecting the picture mode Adjusting the pictureAdjusting the picture quality Using CableClear/DNR digital noise reduction Selecting the color temperatureTo select the color temperature To select CableClear/DNR preferencesUsing Mpeg noise reduction Using dynamic contrastTo select the Mpeg noise reduction level To select dynamic contrast preferencesUsing the closed caption mode Advanced closed captionsTo view captions or text To customize the closed captionsTo select digital closed captions Digital closed captionsPress Menu and open the Applications menu Adjusting the audio Using the digital audio selectorMuting the sound Selecting stereo/SAP broadcastsUsing the sub-bass system SBS Adjusting the audio qualityUsing the StableSound feature Turning off the built-in speakers Using the SRS WOW surround sound featureSelecting the optical audio output format Using the memory card Jpeg picture viewer/MP3 audio player Memory card specificationsUsing the Jpeg picture viewer To view digital photos on your TVPress x to rotate the large picture 90 counterclockwise Press to rotate the large picture 90 clockwiseUsing the MP3 audio player To set the slide show intervalTo close the picture viewer To close the picture viewer and remove the memory cardMemory card care and handling Volume, and mute buttons, and then press EnterTo close the MP3 audio player Setting the On/Off Timer Setting the sleep timerUnderstanding the auto power off feature Understanding the last mode memory featureUsing the gray level feature Displaying the Channel BannerUsing the Locks menu Entering the PIN codeIf you cannot remember your PIN code Changing your PIN codeBlocking TV programs and movies by rating V-Chip To block and unblock TV programs and moviesPress z to highlight Edit Rating Limits and press Enter Independent rating system for broadcastersUnlocking programs temporarily Blocking channelsLocking video inputs Using the GameTimer Using the front panel lock featureTroubleshooting To SAP mode Closed caption problemsFeature V-Chip feature is available for the U.S. V-Chip system onlyLED indications TV Guide On Screen FAQs Setup101 102 Lamp unit replacement and care When to replace the lamp unitAppendix Replacing the lamp unitHow to replace the lamp unit Grasp the lamp unit handle and gently pull the lamp unitDisposing of the used lamp unit Call Tacp Consumer Solutions atReplace the thumb screw and hand-tighten Specifications Edid = Enhanced-Extended Display IdentificationLimited United States Warranty Limited One 1 Year Warranty on Parts and LaborLimited One 1 Year Warranty on Lamp Unit How to Obtain Warranty Service108 109 Channel programming Index87Ð90 Picture adjustments Remote controlPicture-out-picture POP 2Ð5Toshiba America Consumer PRODUCTS, L.L.C
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