Sony KP 65WS500, KP-57WS500 manual Other Information Problem

Other Information

Problem Possible Remedies

Projection TV is fixed to one channel

❏Use Auto Program in the Channel menu to add receivable channels that are not presently in TV memory (see page 54).

❏Check your Channel Fix settings (see page 54).

Double images or ghosts	❏	Use a highly directional outdoor antenna or a cable (when the problem is caused by
		reflections from nearby mountains or tall buildings).
Cannot operate menu	❏	If the item you want to choose appears in gray, you cannot select it.
	❏	Turn the projection TV’s power off and on again.
Cannot receive any channels	❏	Use Auto Program in the Channel menu to add receivable channels that are not
when using cable TV		presently in TV memory (see page 54).
	❏	Check your cable settings.
	❏	Make sure Cable is set to ON in the Channel menu (see page 53).
Cannot gain enough volume	❏	Increase the volume of the cable box using the cable box’s remote control. Then
when using a cable box		press TV (FUNCTION) and adjust the projection TV’s volume.
Channel Index does not display ❏		Make sure Cable is set to ON in the Channel menu (see “Cable” on page 53).
all available channels	❏	Use Auto Program in the Channel menu to add receivable TV channels that are
		not presently in TV memory (see page 54).
Cannot receive channels	❏	Use Auto Program in the Channel menu to add receivable TV channels that are
Unable to select a channel		not presently in TV memory (see page 54).
Lost password	❏	In the password screen (see page 60), enter the following master password: 4357.
		The master password clears your previous password; it cannot be used to
		temporarily unblock channels.
Cannot change channels with	❏	Be sure you have not inadvertently switched your projection TV from channel 3 or
the remote control		4 setting if you are using another device to change channels.
	❏	If you are using another device to control channels, be sure the “function” button
		for that device has been pressed, or the slide switch is set correctly. For example, if
		you are using your cable to control channels, be sure to press SAT/CABLE.
Cannot cycle through the other	❏	Be sure the Video Label feature has not been set to Skip (see page 59).
video equipment connected to
the projection TV
There is a black box on the	❏	You have selected a text option in the Setup menu and no text is available. (see
screen		page 58 to reset Setup selections) To turn this feature off, select OFF in the
		Caption Vision option. If you were trying to get closed captioning, select CC1
		instead of Text 1-4.
There is no twin picture or it is	❏	Be sure your twin picture is set to a video source/channel that has a program airing.
just static	❏	You may be tuned to a video input with nothing connected to it. Try cycling
		through your video inputs using TV/VIDEO.
	❏	Twin View is not set to receive a signal from the AUX input. If you have
		connected a VCR, DVD player or satellite receiver to the AUX input on the
		projection TV, it will not show in the second picture.

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