Panasonic DMR-PWT530, DMR-PWT635 Troubleshooting guide, 3D video is not output correctly

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Troubleshooting

Troubleshooting guide

The images do not appear on the TV.

The picture is distorted during play, or video will not play correctly.

Check the connections. (> 14)

Check the settings of the connected TV, etc.

An incorrect resolution is selected in “HDMI Video Format”. Reset the setting as follows:

1While the unit is on, press and hold [OK], the yellow button and the blue button at the same time for more than 5 seconds.

“00 RET” is displayed on the unit’s display.

2Repeatedly press [1] (right) until “04 PRG” is displayed on the unit’s display.

3Press and hold [OK] for at least 3 seconds. Set the item again. (> 68, 76)

When Dolby Digital Plus, Dolby TrueHD, and DTS-HD audio are not output properly, select “Yes” in “Default Settings” and make proper settings. (> 68, 82)

The unit’s TV System is different from that of the disc. While stopped, keep pressing [∫] (STOP) and [< OPEN/CLOSE] on the main unit for 5 or more seconds. The system switches from PAL to NTSC or vice versa.

Picture may not be seen when more than

4devices are connected with HDMI cables. Reduce the number of connected devices.

The picture may be distorted or a black screen may appear between scenes recorded with different aspect ratios.

Set “Deep Colour Output” (> 68, 77) or “Contents Type Flag” (> 68, 77) to “Off”.

3D video is not output correctly.

3D video may be output correctly by changing the following settings:

-“3D Type” of “3D Settings” (> 68, 76)

-“Signal Format” (> 42, 3D settings during playback)

Check the settings of the connected TV.

When a non-3D compatible amplifier/receiver is connected between this unit and a TV, 3D video is not output. (> 16)

When the amplifier/receiver which is connected between this unit and a TV is off, 3D video is not output. (> 15)

3D discs may not be played back correctly due to the settings of the TV.

When “HDMI Audio Output” is set to “Off”, 3D video may not be output correctly. (> 77)

The same video is displayed in each left and right half of the screen.

This is a 3D programme of the Side-by-Side type.

Change the setting as follows if connecting with a 3D compatible TV:

1 Press [OPTION].

2 Select “3D Settings”, then press [OK].

3 Select “Side by side” in “Signal Format”, then press [OK].

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Contents BD-Video This unit can play BD-Video discs Supporting the region code B Supporting the region numberOr ALL Model number suffix EB denotes UK modelSafety precautions Supplied accessories Table of contents Specifications Licenses Index Easy Network SettingAbout descriptions in these operating instructions Playable/Recordable contents Getting started HDD and media informationPlayable contents as Dlna client DVD-RW+R/+R DL +RWHDD and media information About extension of filesFor recorded titles For data filesDisc recorded on a recorder, PC, etc Discs that cannot be playedCompatible SD card To format an SD cardUnit care   TV Control reference guideInsert batteries Main unit Standby/on switch Í/IDisplay Basic connections ConnectionTo connect and register the USB HDD optional Amplifier/receiver connections When the unit is not to be used for a long timeHdmi terminal Digital Audio OUT terminal Optical digital audio cableAudio OUT terminal Connect to terminals of the same colour ARC compatibleWireless LAN connection Network connectionThis unit contains delicate electronic components LAN cable connectionTo return to the previous screen Setup SettingsTV operation buttons Easy Setting Is performed. go to onSet the Owner ID-Data Entry NAME, House no and Postcode Press OKTimer Setting for Quick Start To restart setupOff To stop partwayEasy Network Setting Wired connectionWireless connection WPS Push buttonWhen you experience problems To restart Easy Network SettingTo redo settings individually Check security before using Home Network functionFunction Menu screen Select the item, then press OKFunction Menu list Drive SelectUsing Channel List Watching broadcastsUsing TV Guide system Using channel informationOperations while watching broadcast Rewind Live TV Pause Live TVRecording Recording TV programmes Select the channel to record Press REC ¥To set the recording time Recording TimeOperation during Recording Timer recording Various functions with Freeview To cancel the timer recording on the Recommendation List Manually programming timer recordingTo confirm and edit the timer programme Timer recording from channel information Timer recording optionsRemote recording from outside To confirm and edit a timer programme Playing titles on the HDD Direct Navigator Video screenSwitching to the Photo or Music screen Switching the appearanceTab Showing InformationEditing the grouped titles Create GroupRelease Grouping RemovePlaying titles on the media Switching to the Photo screen Direct Navigator screenPlayback from Chapter View Direct Navigator Avchd screenOperation during play General operationsManual Skip Skip forward 1 minute Skip backward 10 secondsSkipping the specified time To display menu3D video playback Editing video Deleting recorded titles Select the titlePress DEL Select Delete, then press OK Deleting during playSetting protection Editing recorded titlesDeleting Entering title namePartial deleting Dividing titleTo confirm the division point To change the division pointEditing chapters Edit Chapter MarkTo delete the chapter To combine chapters Delete chapter markSet other settings, then press OK Setting the copying optionsSelect the title, then press the yellow button Press the blue button Select Yes, then press OKPlaying photos Direct Navigator Photo screenSlideshow settings Photo play optionEditing photos Selecting and copying the photos Copying photosCopying automatically Music Playing music Copying music MP3 to HDDMusic CD Insert the disc MP3 Insert or connect the mediaPlaying music recorded on HDD Operations during music play Editing music/playlist Copying the HD Video or the SD Video Copying HD Video AvchdUSB connection cable PALTo edit the copying list Delete AllAdd MoveUsing this unit as Server Smart Home Networking DlnaHttp//panasonic.jp/support/global/cs This site is in English onlyUsing this unit as Client Control PanelPossible applications Using this unit as Media RendererTo exit from Home Network Media Renderer screen Convenient Viera Connect Enjoying Internet Service Can be accessed directly by pressingNetwork connection 17 PWT635 To enjoy video communication e.g., SkypeTMFormat SD card Connecting the USB HDD Disconnecting the USB HDDRegistering the external HDD USB HDD Limitation informationRefer to Cancellation of all USB HDD Registrations To cancel all USB HDD registrationsRegistering the USB HDD Viera Link functions Playback menu Picture Mode Advanced Settings HD optimizerSuper Resolution FineChanging the unit’s settings Setup Common proceduresTo return to the previous screen Menu listPicture Tuning Favourites EditAfter editing as follows, save the Favourites Channel ListAuto Setup Manual TuningUpdate Channel List Signal ConditionHDD / Disc / USB HDD Pure Sound mode BD-LiveBD-Video Parental Control DVD-Video Parental ControlPicture SoundDisplay Mpeg HE-AACConnection Contents Type Flag 24p OutputDeep Colour Output Hdmi Audio OutputNetwork Remote Recording Function Settings Initialize Device PasswordHome Network Settings Setting device nameOthers Owner ID ClockMake a note of PIN in case you forget it System Update Software Update in Standby Software Update Now BroadcastSoftware Update Now Internet Default SettingsLanguage code list Software Firmware Update Unit’s display during the updateSwitching the aspect ratio of the screen Other operationsEntering text Hold functionTroubleshooting Troubleshooting guide Unit is switched to standby mode automaticallyGeneral operation Unit does not workDisplays TV screen and videoTroubleshooting guide 3D video is not output correctlyRecording, timer recording and copying Edit PlayPhoto Broadcast TV GuideViera Link To return all the settings to the factory preset ResetPerform Shipping Condition or Default Settings Messages on the unit’s display When you experience problems with Easy Network Setting HoldSettings of Proxy Server Suspended. Please wait aFew moments, and then try AgainReference Specifications OUT AudioJPEG/MPO CD-R, CD-RWMKV MP4SD-Video Standard Definition HD-Video High DefinitionLicenses Contact Information oss-cd-request@gg.jp.panasonic.com Index AvchdDirect Navigator DlnaFormat HD Video AvchdMedia MusicSetting PhotoPlayback Music Playback VideoTuning TV GuideUSB HDD USB memoriesFor business users in the European Union Personal information handlingDeclaration of Conformity DoC Back of product Inside of productHow do I re-tune my Freeview Box? Panasonic Corporation F0313MD0