Appendix
PROBLEM | SOLUTION |
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The picture is noisy or distorted. | • Make sure that the disc is not dirty or scratched. |
| • Clean the disc. |
No HDMI output. | • Check the connection between the TV and the HDMI jack of the |
| product. |
| • Check if your TV supports the 480p, 720p, 1080i or 1080p HDMI |
| input resolution. |
|
|
Abnormal HDMI output appears on the | • If random noise appears on the screen, it means that TV does not |
screen. | support HDCP |
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If you experience other problems. | • Go to the table of contents and find the section of the user manual |
| that contains information about the feature you are having the |
| problem with, and then follow the procedure again. |
| • If you still cannot resolve the problem, please contact your nearest |
| Samsung authorized service center. |
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|
Play Multimedia on network devices |
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|
You can see folders shared on network | • Multimedia list only shows Video, Photo, and Music files. Other |
devices, but cannot see the files. | types of files are not displayed. |
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Video plays intermittently. | • Check if the network is stable. |
| • Check if the network cable is properly connected and if the network |
| is not overloaded. |
| • The wireless connection between the AllShare compatible device |
| and the product is unstable. |
| Check the connection. |
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|
The Network connection between the | • IP addresses within the same subnetwork should be unique. |
product and the PC is unstable. | If they are not, IP interference can cause this phenomenon. |
| • Check if you have a firewall enabled. |
| If so, disable the firewall function. |
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