Samsung HT-H6500WM Step motion playback, Customized?, ~~ Is the disc severely damaged?, Display?

Symptom	Check/Remedy
Playback does not start ~	~~ Are you using a deformed disc or a disc with scratches on the surface?
immediately when you	~~ Wipe the disc clean.
press the p button.
No sound.	~~ The home theater does not play sound during fast playback, slow playback,
	and step motion playback.
	~~ Are the speakers connected properly? Is the speaker setup correctly
	customized?
	~~ Is the disc severely damaged?
You can only hear sound	~~ On certain Blu-ray/DVD discs, sound is output from the front speakers only.
from a few speakers, but	~~ Check if the speakers are connected properly.
not all 6.	~~ Adjust the volume.
	~~ When playing audio from a CD, the radio, or a TV, the unit outputs sound to
	the front speakers only.
Dolby Digital 5.1 CH	~~ Is there "Dolby Digital 5.1 CH" marked on the disc? Dolby Digital 5.1 CH
Surround Sound is not	Surround Sound is produced only if the disc is recorded with 5.1 channel
produced.	sound.
	~~ Is the audio language correctly set to Dolby Digital 5.1-CH in the information
	display?
The remote control does	~~ Are you operating the remote within its operational range and within the
not work.	proper angle relative to the sensor?
	~~ Are the batteries drained?
~~ The disc is rotating but	~~ Is the TV power on?
there is no picture.	~~ Are the video cables connected properly?
~~ Picture quality is poor	~~ Is the disc dirty or damaged?
and the picture is	~~ A poorly manufactured disc may not be playable.
shaking.
Audio language and	~~ The Audio Language and subtitle functions will not work if the disc does not
subtitles do not work.	contain them.
The menu screen does not	~~ Are you using a disc that does not contain menus?
appear even when you
select the menu function.
The aspect ratio cannot be	~~ You can play 16:9 Blu-ray/DVD discs in 16:9 Full mode, 4:3 Letter Box
changed.	mode, or 4:3 Pan-Scan mode, but 4:3 Blu-ray/DVD discs are played in 4:3
	mode only. Refer to the Blu-ray Disc jacket, and then select the appropriate
	function.

Appendix

~~ The product is not working. ~ (Example: The power goes off or you hear a strange noise.)

~~ The Product is not working normally.

~~ Press and hold the remote control's e(EXIT) button for 5 seconds in STANDBY mode. This will reset the unit.

-- Using the RESET function will erase all stored settings. Do not use this function unless necessary.

57 - English