Sharp BD-HP210U operation manual Troubleshooting, Power, Basic Operation, Appendix

Page 47

Appendix

Troubleshooting

The following problems do not always suggest a defect or malfunction of this Player.

Refer to the problems and lists of possible solutions below before calling for service.

Power

Problem

 

 

Possible causes and solutions

 

 

 

The Player power cannot be turned

Is the power cord firmly plugged into the AC outlet? (Page 19)

on.

When the power cord is plugged into an AC outlet, press and hold POWER on the

 

 

Player until “

” appears on the front panel display. Then, after the STANDBY

 

 

indicator is lit, turn on the power. (Page 47)

 

Press POWER after the STANDBY indicator turns on. (Page 20)

 

 

 

The Player power is turned off.

Is “Auto Power Off” set to “Yes”? When “Auto Power Off” is set to “Yes”, the

 

 

power will be automatically turned off after 10 continuous minutes of inactivity (no

 

 

playback). (Page 37)

 

 

 

 

 

Basic Operation

Problem

 

Possible causes and solutions

 

 

 

The remote control does not work.

Use the remote control within its operating range. (Page 19)

 

Replace the batteries. (Page 19)

 

Reset the remote control.

 

 

− Press and hold 1 (the number button) first and then ENTER on the remote control

 

 

together for more than 5 seconds.

 

 

 

Cannot operate the Player.

Are you operating the Player within the specified operating temperature range?

 

 

(Page 50)

 

 

 

Disc Playback

Problem

 

Possible causes and solutions

 

 

 

The Player cannot play a disc.

Take out the disc and clean it. (Page 9)

 

Make sure that the disc is loaded properly (aligned in disc tray and label-side up).

 

 

(Page 23)

 

Make sure that region code on the disc matches that of this Player. (Page 6)

 

Allow any condensation in or near the Player to dry. (Page 9)

 

Check that the disc is recorded in the compatible TV system (PAL or NTSC).

 

The Player cannot play back video which was not recorded normally. (Page 6)

 

Proper playback may be impossible due to the state of the disc recording, a

 

 

scratched, warped or dirty disc, the state of the pick-up, or compatibility issues

 

 

between this Player and the disc being used. (Pages 6, 9)

 

When the recorded time of a disc is unusually short, playback may not be possible.

 

BD-RE/R discs recorded in a format other than BDMV/BDAV cannot be played

 

 

back. (Page 6)

 

 

 

The disc is automatically ejected

Make sure that the disc is loaded properly (aligned in disc tray and label-side up).

after closing the disc tray.

 

(Page 23)

 

Take out the disc and clean it. (Page 9)

 

Make sure that region code on the disc matches that of this Player. (Page 6)

 

Make sure that the disc is playable. (Page 6)

 

 

 

Video stops.

Has the Player been subjected to shock or impact? Are you using it in an unstable

 

 

location? The Player will stop if it senses shock or vibration.

 

 

 

The Player makes a snapping sound

The player may sometimes make a snapping sound when starting playback if it has

when starting playback or loading

 

not been operated in a while. These sounds are not malfunctions of the player but

a disc.

 

are normal operating conditions.

 

 

 

(Continued on the next page)

Appendix

45

Image 47
Contents BD-HP210U Page English Contents What would you like to do with this Player? Dear Sharp Customer Additional Safety InformationIntroduction Discs that Cannot Be Used with This Player About DiscsBlu-ray Disc Types of Discs that Can Be Used with This PlayerAbout the Jpeg file format About DiscsAbout Disc Contents Energy Star Program Information Disc PrecautionsImportant Information CopyrightSelecting equipment to connect Adjust settingsGetting Started UnpackingMain Unit Rear Major ComponentsMain Unit Front Keylock function Remote Control UnitMajor Components Broadband Internet connection Introduction to ConnectionsVideo terminals/jacks on this Player Analog audio connectionEquipment with an Hdmi terminal Connecting to the Hdmi TerminalVideo Connections This PlayerConnect audio equipment or the audio terminals of the TV. Connecting to the Component JacksVideo Connections Video equipment with component jacksYellow Connecting to the Video JackVideo equipment with a video jack You can enjoy the images through the video jackTo Optical Input terminal Connecting to the Digital Audio Terminal or Audio JacksAudio Connections To LAN terminal Connecting to the Ethernet terminalBroadband Internet Connection Example of a Broadband Internet ConnectionBefore Starting Playback Loading the Batteries in the Remote ControlApproximate operating range of remote control Connecting the Power CordEntering standby Turning the Power OnTurning the power on Indicators on the PlayerChanging the on-screen display language Language SettingOperating a Sharp TV Using the Remote Control Press Setup to display the Setup Menu screenTurning Off the LCD Backlight and Indications Using Aquos LinkControlling the Blu-ray disc player using Aquos Link BD/DVD Video Playback BD/DVD/CD PlaybackLoading a Disc Displaying the disc informationStart playback by selecting a title from the top menu Using the disc menuUsing the pop-up menu BD/DVD MenusPlayback Enjoying Bonusview or BD-LIVEVirtual Package DiscThumbnail DVD-R/-RW/BD-RE/-R PlaybackPlayback by selecting a title About Title ListPlaying back the title you stopped while being played Sorting the titles Playback by selecting a PlaylistPlayback by selecting a track Operation procedure for the Functions menuAudio CD Playback Playback from the beginningSlow Playback Playback FunctionsFast Forward/Reverse Search Pause/Frame Advance PlaybackDisplaying the Audio Information Switching SubtitlesStereo is displayed. Audio cannot be switched Partial Repeat Playback Repeat Playback of a Specified PartDisplaying the Angle Mark Switching the AnglePlaying back still images in a selected folder Setting slide show speed/repeat playbackJpeg File Playback Playing back still images in sequenceFunction Control Settings During PlaybackFunction control operation procedure Functions which can be set Settings During PlaybackSettings Basic Operation for Playback SettingEnter your 4-digit password When setting the password for the first timeAudio Video Settings Audio Out Auto Power OffWhen the Quick Start function is off Quick StartVersion Playback SettingSystem Reset Front Display/LEDIf selecting No Go to the next step On the next Communication Setup− IP address and port number of the proxy server Press c/d to select Complete, then press Option Ethernet Connection SpeedsPress c/d to select a number/character, then press Enter Operation procedure for inputting characters manuallyPress a/b to select the desired input mode Input character listPress c/d, select Yes, and press Enter Before using the USB memory deviceUSB Memory Management Press a/b, select Erase or Format, then press EnterTo check for the availability of a software Software UpdateAbout Output of Next Generation Audio Formats Country Code ListLanguage Code List Language ListAppendix TroubleshootingPower Basic OperationNetwork Troubleshooting PictureSound Other On-screen Error MessagesTroubleshooting Network To Reset this PlayerGlossary Linear PCM Sound Glossary Interlace format Region codeJpeg pages 6, 7 Letter Box LB 43Input/Output SpecificationsGeneral PlaybackValid for warranty service in the U.S. and Puerto Rico only Sharp Electronics Corporation