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Troubleshooting
Network (Continued)
Problem |
| Possible causes and solutions |
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Cannot download | • | Is the LAN cable connected properly? |
| • | Is the USB memory device properly connected? Check that the USB memory |
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| device is connected to the BD STORAGE/SERVICE terminal of this Player. |
| • | Check if the BD disc supports |
| • | Check the setting for “BD Internet Access”. (Page 38) |
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Other
Problem |
| Possible causes and solutions |
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The TV operates incorrectly. | • | Some TVs with wireless remote control capability may operate incorrectly when |
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| using the remote control of this Player. Use such TVs away from this Player. |
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The Player heats up during use. | • | When using this Player, the console cabinet may heat up depending on the usage |
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| environment. This is not a malfunction. |
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STANDBY indicator will remain lit. | • | When the AC cord is removed from the outlet, the STANDBY indicator will remain lit |
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| for a short period. This is normal and is not a malfunction. |
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To Reset this Player
•If this Player receives strong interference from a source such as excessive static electricity, strong external noise, malfunction of power supply, or voltage caused by lightning during use or a wrong operation is sent to the Player, errors like the Player not
accepting an operation may occur. Press and hold POWER on the Player until “” appears on the front panel display when the Player does not operate properly even after the power has been turned off. Then, after the STANDBY indicator is lit, turn on the power.
•When a reset is performed while the power is on, the Player will turn off. Turn the power on again. At this point, it may take a few moments for the system processing to finish before the Player is ready for use. During the system processing, the BD/DVD/CD mode indicator on the front panel display of the Player will blink. Once the system processing has finished, the indicator will finish blinking and then light up normally. You can operate the Player when the BD/DVD/CD mode indicator is lit.
•Since all settings including the language setting stored in memory are also reset when a reset has been performed, they must be set again.
•When the problem persists even after performing a reset, unplug the AC cord and plug it in again. If this does not solve the problem, contact the nearest service center approved by SHARP.
On-screen Error Messages
Messages Relating to BD disc and DVD disc
•The following messages appear on the TV screen in case the disc you tried to playback is not appropriate or the operation is not correct.
Error message |
| Possible Error |
| Suggested Solution |
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Cannot play. | • | The disc cannot be played back with | • | Check the disc, and load it correctly. |
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| this Player. |
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Incompatible disc. | • | If you load a disc which cannot be |
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| played with this Player (i.e. a scratched |
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| disc), or if you load a disc upside down, |
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| Appendix | |
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| this message will appear, and the disc |
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| tray will automatically pop out. |
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| • | Occurs if the loaded disc cannot be | • | Remove the disc. |
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| played because it is a |
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| or scratched, etc. |
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Cannot operate. | • Occurs if an operation is incorrect. |
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This USB memory is not formatted | • | Occurs if there is a formatting error. | • | Format the USB memory again. |
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properly. Please format the memory in | • | Occurs if the USB memory is not | • | Format the USB memory with your |
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USB memory management. |
| formatted with FAT 32/16. |
| PC. |
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The Connected USB Memory cannot | • Occurs if USB memory not compliant | • Connect USB 2.0 High Speed |
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be used. It should be compliant with |
| with USB 2.0 High Speed (480Mbit/s) is |
| (480Mbit/s) compliant USB memory. |
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USB 2.0 |
| used (i.e. USB 1.0/USB 1.1). |
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