Sharp BD-HP210U On-screen Error Messages, Troubleshooting Network, Other, To Reset this Player

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Troubleshooting

Network (Continued)

Problem		Possible causes and solutions

Cannot download BD-LIVE contents.	•	Is the LAN cable connected properly?
	•	Is the USB memory device properly connected? Check that the USB memory
		device is connected to the BD STORAGE/SERVICE terminal of this Player.
	•	Check if the BD disc supports BD-LIVE.
	•	Check the setting for “BD Internet Access”. (Page 38)

Other

Problem		Possible causes and solutions

The TV operates incorrectly.	•	Some TVs with wireless remote control capability may operate incorrectly when
		using the remote control of this Player. Use such TVs away from this Player.

The Player heats up during use.	•	When using this Player, the console cabinet may heat up depending on the usage
		environment. This is not a malfunction.

STANDBY indicator will remain lit.	•	When the AC cord is removed from the outlet, the STANDBY indicator will remain lit
		for a short period. This is normal and is not a malfunction.

To Reset this Player

•If this Player receives strong interference from a source such as excessive static electricity, strong external noise, malfunction of power supply, or voltage caused by lightning during use or a wrong operation is sent to the Player, errors like the Player not

accepting an operation may occur. Press and hold POWER on the Player until “” appears on the front panel display when the Player does not operate properly even after the power has been turned off. Then, after the STANDBY indicator is lit, turn on the power.

•When a reset is performed while the power is on, the Player will turn off. Turn the power on again. At this point, it may take a few moments for the system processing to finish before the Player is ready for use. During the system processing, the BD/DVD/CD mode indicator on the front panel display of the Player will blink. Once the system processing has finished, the indicator will finish blinking and then light up normally. You can operate the Player when the BD/DVD/CD mode indicator is lit.

•Since all settings including the language setting stored in memory are also reset when a reset has been performed, they must be set again.

•When the problem persists even after performing a reset, unplug the AC cord and plug it in again. If this does not solve the problem, contact the nearest service center approved by SHARP.

On-screen Error Messages

Messages Relating to BD disc and DVD disc

•The following messages appear on the TV screen in case the disc you tried to playback is not appropriate or the operation is not correct.

Error message		Possible Error		Suggested Solution

Cannot play.	•	The disc cannot be played back with	•	Check the disc, and load it correctly.
		this Player.

Incompatible disc.	•	If you load a disc which cannot be
		played with this Player (i.e. a scratched
		disc), or if you load a disc upside down,
		disc), or if you load a disc upside down,				Appendix
		this message will appear, and the disc				Appendix
		tray will automatically pop out.

	•	Occurs if the loaded disc cannot be	•	Remove the disc.
		played because it is a non-standard disc
		or scratched, etc.

Cannot operate.	• Occurs if an operation is incorrect.			—

This USB memory is not formatted	•	Occurs if there is a formatting error.	•	Format the USB memory again.
properly. Please format the memory in	•	Occurs if the USB memory is not	•	Format the USB memory with your
USB memory management.		formatted with FAT 32/16.		PC.

The Connected USB Memory cannot	• Occurs if USB memory not compliant		• Connect USB 2.0 High Speed
be used. It should be compliant with		with USB 2.0 High Speed (480Mbit/s) is		(480Mbit/s) compliant USB memory.
USB 2.0		used (i.e. USB 1.0/USB 1.1).

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Contents

BD-HP210U Page English Contents What would you like to do with this Player? Dear Sharp Customer Additional Safety InformationIntroduction Blu-ray Disc About DiscsTypes of Discs that Can Be Used with This Player Discs that Cannot Be Used with This PlayerAbout the Jpeg file format About DiscsAbout Disc Contents Important Information Disc PrecautionsCopyright Energy Star Program InformationGetting Started Adjust settingsUnpacking Selecting equipment to connectMain Unit Front Major ComponentsMain Unit Rear Major Components Remote Control UnitKeylock function Video terminals/jacks on this Player Introduction to ConnectionsAnalog audio connection Broadband Internet connectionVideo Connections Connecting to the Hdmi TerminalThis Player Equipment with an Hdmi terminalVideo Connections Connecting to the Component JacksVideo equipment with component jacks Connect audio equipment or the audio terminals of the TV.Video equipment with a video jack Connecting to the Video JackYou can enjoy the images through the video jack YellowAudio Connections Connecting to the Digital Audio Terminal or Audio JacksTo Optical Input terminal Broadband Internet Connection Connecting to the Ethernet terminalExample of a Broadband Internet Connection To LAN terminalApproximate operating range of remote control Loading the Batteries in the Remote ControlConnecting the Power Cord Before Starting PlaybackTurning the power on Turning the Power OnIndicators on the Player Entering standbyOperating a Sharp TV Using the Remote Control Language SettingPress Setup to display the Setup Menu screen Changing the on-screen display languageControlling the Blu-ray disc player using Aquos Link Using Aquos LinkTurning Off the LCD Backlight and Indications Loading a Disc BD/DVD/CD PlaybackDisplaying the disc information BD/DVD Video PlaybackUsing the pop-up menu Using the disc menuBD/DVD Menus Start playback by selecting a title from the top menuVirtual Package Enjoying Bonusview or BD-LIVEDisc PlaybackPlayback by selecting a title DVD-R/-RW/BD-RE/-R PlaybackAbout Title List ThumbnailPlaying back the title you stopped while being played Sorting the titles Playback by selecting a PlaylistAudio CD Playback Operation procedure for the Functions menuPlayback from the beginning Playback by selecting a trackFast Forward/Reverse Search Playback FunctionsPause/Frame Advance Playback Slow PlaybackStereo is displayed. Audio cannot be switched Switching SubtitlesPartial Repeat Playback Repeat Playback of a Specified Part Displaying the Audio InformationDisplaying the Angle Mark Switching the AngleJpeg File Playback Setting slide show speed/repeat playbackPlaying back still images in sequence Playing back still images in a selected folderFunction control operation procedure Settings During PlaybackFunction Control Functions which can be set Settings During PlaybackEnter your 4-digit password Basic Operation for Playback SettingWhen setting the password for the first time SettingsAudio Video Settings When the Quick Start function is off Auto Power OffQuick Start Audio OutSystem Reset Playback SettingFront Display/LED Version− IP address and port number of the proxy server Communication SetupIf selecting No Go to the next step On the next Press c/d to select Complete, then press Option Ethernet Connection SpeedsPress a/b to select the desired input mode Operation procedure for inputting characters manuallyInput character list Press c/d to select a number/character, then press EnterUSB Memory Management Before using the USB memory devicePress a/b, select Erase or Format, then press Enter Press c/d, select Yes, and press EnterTo check for the availability of a software Software UpdateLanguage Code List Country Code ListLanguage List About Output of Next Generation Audio FormatsPower TroubleshootingBasic Operation AppendixSound Troubleshooting PictureNetwork Troubleshooting Network On-screen Error MessagesTo Reset this Player OtherGlossary Jpeg pages 6, 7 Glossary Interlace format Region codeLetter Box LB 43 Linear PCM SoundGeneral SpecificationsPlayback Input/OutputValid for warranty service in the U.S. and Puerto Rico only Sharp Electronics Corporation