LG Electronics HR933M, HR935M, HR939M Troubleshooting, General, Picture, Symptoms Cause & Solution

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Troubleshooting

74Troubleshooting

Troubleshooting

General

Symptoms	Cause & Solution

The Power does not turn on.	yy Plug the power cord into the wall outlet securely.

The unit does not start	yy Insert a playable disc. (Check the disc type, color system, and regional
playback.	code.)
	yy Insert the disc with the playback side down.
	yy Clean the disc.
	yy Cancel the Rating function or change the rating level.

The angle cannot be changed.	yy Multi-angles are not recorded on the DVD Video being played.

Cannot play movie, photo or	yy The files are not recorded in a format that the unit can play.
audio files.	yy The unit does not support the codec of the movie file.
	yy The unit does not support the codec of the movie file.

The remote control does not	yy The remote control is not pointed at the remote sensor of the unit.
work properly.	yy The remote control is too far from the unit.
	yy The remote control is too far from the unit.
	yy There is an obstacle in the path between the remote control and the
	unit.
	yy The batteries in the remote control are exhausted.

Picture

Symptom	Cause & Solution

There is no picture.	yy Select the appropriate video input mode on the TV so the picture
	from the unit appears on the TV screen.
	yy Connect the video connection securely.
	yy Check the [HDMI Color Setting] in the [Setup] menu is set to the
	appropriate item that conforms to your video connection.
	yy Your TV may not support the resolution you have set on the unit.
	Change the resolution to one that your TV accepts.
	yy The player’s HDMI OUT jack is connected to a DVI device that does
	not support copyright protection.

Picture noise appears	yy You are playing a disc recorded in a colour system that is different
	from your TV.
	yy Set the resolution to one that your TV accepts.

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Contents Blu-ray Disc/DVD Player with built-in HDD & HD Tuner Safety Information Instructions in the literature accompanying the productDisposal of your old appliance Safety way to remove the battery orBattery from the equipment Remove RF Radiation Exposure StatementBlue NEUTRAL, Brown Live As Important Notice for TV colour system Table of Contents Audio Output Specifications Searching online contentDisplaying content information on Video Output ResolutionIntroduction Playable discs and symbols used in this manualLogo Symbol Description About the 7 symbol display Compatibility notes Playable Codec format Divx 3.11, DIVX4, DIVX5, DIVX6 File compatibilityOverall Recommended sizeLG AV Remote Regional CodeSystem Requirements Yy Avchd format discs need to be finalizedRemote control Battery InstallationConnect the supplied power cord IStop I Power USB PortAC in connector Main UnitRear of this unit Connections to YourAntenna connection to your TV and this unit Hdmi Connection Additional Information for HdmiAbout Digital Multi-channel sound Connecting to an AmplifierResolution Setting Rear of this unit Hdmi Cable Optical Cable Connecting to an Amplifier via Hdmi OutputConnecting to an Amplifier via Digital Audio Output AmpliAmplifier/Receiverer/ReceiverRear of the unit Wired network connectionRouter Preparation Wired Network SetupSelect OK and press Enter b to apply network settings If you select Test and press EnterDlna certified servers Access Point or Wireless Router Wireless network connectionWireless Network Setup Gateway and DNS Server using W/S Player scans all available access points orAs a list. Use W/Sto select an access point or Network settingsRouter or modem. After connecting the player Yy Many network connection problems duringSet up can often be fixed by re-setting To the home network, quickly power offYy Files over 4GB are supported with Ntfs format Playback content in the USB deviceUSB device connection Channel Setting Auto Set UPLanguage Setting Time SettingHome Menu Overview SettingsAdjust the Setup Settings Basic button operationsSettings for Digital TV Scanning programmes automatically Auto TuningSetting the DTV Lock Editing Programme List Channel EditSetting the Timeshift Adjusting DTV RatingSetting the antenna power UnlockDTV Menu Display Menu Resolution1080p Display Mode TV Aspect RatioLanguage Menu Sampling Freq Digital Audio Output Audio MenuHdmi / Digital Output DRC Dynamic Range ControlDTS Neo6 PasswordLock Menu DTV LockNetwork Menu Others Menu Software DivX VOD InitializeNetwork Play Auto Power Off Disclaimer NoticeFunctions Using the Digital TVSetting favourite programmes Viewing the Digital TVSelecting DTV audio language Selecting DTV subtitle languageWhat is Freeview PLAYBACK? Using the Mheg Viewing MhegTimer Recording with Program Guide To change dateUsing the timeshift function Manually Automatically Stop Recording Dual Programme RecordingNormal Recording Yy Timer recording is not available on a USB device Timer Recording ManualTimer Recording EPG Instant Timer Recording Canceling a timer recordingEditing a timer recording Yy You cannot record radio or blocked channelsGeneral Playback Playing DiscsPlaying the recorded titles Using the disc menuResume playback Searching the recorded titlesSorting the recorded titles Playing content containedInternal hard disk drive Clear Clear all entered charactersPlaying Blu-ray 3D disc 3D available Blu-ray 3D Discs Advanced PlaybackRepeat Playback BDs/DVDsMethod Changing content list viewRepeating a specific portion Press red R coloured button repeatedlySelecting a subtitle file Viewing content informationLast Scene Memory Yy This function may not work depending on the discOn-Screen display Displaying content information on-screenSelect an option using W/S Selecting a subtitle language Playing from selected timeHearing different audio Yy This function is not accurate in recordingsAngle Setting the User setting optionWatching from a different Changing the TV Aspect RatioCopy on the menu, and press Enter b CopyingCopying files/folders to the internal hard disk drive OptionOperating Option Use W/S/A/Dto select Start, and press Enter b Deleting a files/foldersNaming a file/folder Yy It is unable to do delete during the recordingInsert a BD-ROM with BD-LIVE Enjoying BD-LIVEPlaying a file on a network server Wi-Fi Direct Connection Connecting to a Wi-Fi Direct certified deviceDevices Connecting to a Wi-Fi availableWi-Fi Direct device using W/S, and press Select a server that shared from the connectedTo navigate the server Wi-Fi device using W/S, and press Enter bVR discs Contained on a disc/HDD/USB deviceWhat is CPRM? Changing subtitle codeTo stop a slide show Viewing a photoTo play a slide show To pause a slide showPhoto location Available Device Options while viewing a photoListening to music during a slide show Disc, USB, HDD Dlna serverListening to music Audio CD Recording Be responsible Respect copyrightsBlu-ray Disc/DVD/Video file Audio CDMusic file Yy Supported audio file extensions mp3, wma, m4aUsing the Music Library Adding an audio file to your playlist Deleting an audio file from your playlist Using the Premium Using the Photo LibraryManaging my Apps Using the LG AppsSigning Move an applicationSearching online content Symptom Cause & Solution TroubleshootingSymptoms Cause & Solution GeneralSound NetworkOpen source software notice RecordingCustomer Support Manufacturer Code Number Controlling a TV with the Supplied Remote ControlBy pressing You can Area Code Area Code ListChoose an area code from this list Language code List Language CodeTrademarks Licenses Java is a trademark of Oracle and/or its affiliatesGracenote End User License Agreement Gracenote, IncCinavia Notice Network Software UpdateNetwork update notification OptionSoftware Update Essentials Installing Nero MediaHome 4 EssentialsMediaHome Sharing files and folders Audio Output Specifications About the internal Hard disk driveResolution Video Output ResolutionWhen the non-copy protected media is playing back Hdmi OUT connectionBus Power Supply USB DC 5 V 0500 mA SpecificationsCompatible with 802.11b/g Wi-Fi networks P-p, Optical jack xMaintenance Handling the UnitImportant Information Relating to Network Services Guarantee Technology with the human touch