Samsung SHR-3010 user manual 1Check Points before Call Service Center, Trouble Check Points

DIGITAL VIDEO RECORDER

GB

1Check Points before Call Service Center

If the system malfunctions, please check the following instruction before you call the service

center or the shop where you bought the system.

Trouble	Check Points	Trouble	Check Points
• Unable to supply power.	– Check the power cable connection behind the	• Abnormal recording and playing after	– Check the connection between Multiplexer image
• The POWER LED in front of the system	system, power supply, and power switch.	connected to the Multiplexer	output port and system image signal input port and
remains off and the system is not running			between Multiplexer image signal input port and
			system image signal output port.
• After power supply, the screen is all black.	– Check the power cable connection of the system and		– Check the connection between system trigger output
• After booting, the screen is all blue	monitor and power supply.		port(Trigger Out) and Multiplexer.
	– Check the connection between camera output port		– For the details of the Multiplexer, please refer to the
	and system image signal input port and between		Multiplexer User's Manual.
	monitor image signal input port and system image
	signal output port.	• No voice during play	– If the AUDIO RECORD in the RECORD MODE
	– Check the camera output.		SETUP menu is set to OFF, only images will be
	– Check the BNC Cable connected to the system.		recorded. You should set it to ON to record both
			image and voice.
• After power supply, no further progress	– Please call the service center or the shop where you		– No voice will be supplied to the Still screen or Play
available after booting menu screen	bought the product for investigation or repair.		mode at high or low speed.
• No voice	– Check the connection between microphone voice	• The screen trembles vertically during play.	– Screen trembling often occurs during recording or
	output port and system voice signal input port and		playing at high or low speed, which is a normal
	between monitor voice signal input port and system		symptom.
	voice signal output port.
	– Check the voice signal output.	• Interval between image and voice during	– Absolutely normal according to the system standard
	– Check the connected cable.	play
• Unable to record.	– Without input signal, the system can't perform	• Garbled screen during play	– This device can transmit both NTSC and PAL
• The RECORD button ( ) can't activate	recording. Please check if the camera output port is		signals to the input image signal.
recording.	well connected.		– If the current system is initialized to the PAL signal
	– As long as the free HDD space ratio remains 0%		though the recorded data in the past was the NTSC
	and the FULL indicating LED in front the of system		signal or vice versa, the screen will be garbled by
	remains on, the system will not start recording.		recording the previous data whatever because both
	– To start recording as it is like above, you should set		signals are different with each other.
	the DISK END MODE in the RECORD MODE		For the normal data retrieving, you should turn off
	SETUP menu to CONTINUE and press the		the system, connect the signal of the same kind as
	RECORD / button( ).		recorded earlier to the input port, and reboot the
	– To start recording while the DISK END MODE is		system. Then, data retrieval will be performed in
	set to STOP, you should set the CLEAR ALL DATA		normal condition.
	in SYSTEM SETUP menu to ON and terminate the
	menu. Then, all the current data will be deleted. Now,
	you should press the RECORD button() to start
	recording.
	However, as the deleted data can not be recovered by
	all means, you should check again before deleting.

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