Chapter 7.Troubleshooting
The
•The unit will not turn on even after plugging in the adaptor jack. * Check whether the power cord is properly plugged in.
•Images are not appearing on the monitor after plugging in the adaptor jack
*Check whether the video output is BNC or VGA (Check the dip switch at the rear.)
*Check whether the camera connected to the input terminal is properly connected.
*Check whether the brightness of the monitor is properly set.
•No audio in the recorded video
*Check whether [AUDIO] in [RECORD SETUP] of the Menu is [OFF].
*Check the volume of the CCTV monitor.
•The remote control does not work
*Check the battery and replace if necessary.
*Operate the remote control by pointing it directly toward the unit's receiver.
*If the unit ID and the remote control ID do not match, set the same ID for both devices.
•HDD recording is not performed
*The HDD will not record video if the service life of the HDD has come to an end or there are bad sectors in the HDD. In these cases, replace the HDD
•The unit does not perform Scheduled Recording
*Check whether the Scheduled Recording Start/End times and the current time are set correctly.
•The monitor screen is not clear.
*Check whether the camera's focus is properly adjusted.
·You need to contact your local vendor for the following problems.
-If any abnormal status in the unit is detected while the unit is being used (e.g. strange noises, smells or smoke is emitted)
-If the power cable connector is damaged
-If the unit is exposed to rain or water
-If a liquid is spilled on the unit or foreign substances have got into the unit
-If the unit doesn't work as defined in this manual
-If the unit is dropped and seriously damaged
-If specific changes in performance are identified
Digital Video Recorder 76 User’s Manual