Q&A
The system is not powered on and LED status indicator is not operated.
Check if the power is connected properly.
Check the voltage of power supply.
If the power is not on after checking the two items above, then inspect or replace the power supply.
LED status indicator is operated and the beep sound is heard but, monitor screen is not output.
Please check if the monitor power cable is connected exactly to the connection cable. This kind of condition may occur when the contact condition of the monitor connection cable connected to the VGA card is not good.
When the system is turned on, window is not executed while the message, “Verifying DMI Pool Data…“ or “Invalid system disk, Replace the disk,..“ is output.
The window may not be executed and the message is output while a part or entire of system file is damaged in the drive that the window is installed.
Please consult to the place you bought the system and replace HDD.
The system is rebooted automatically while SPR Smart View program is executed.
That is the normal function of the computer.
“Display
The system is rebooted early in the morning, periodically.
That is the normal function of the computer.
You can set up the option in SPR Smart View Program to reboot automatically at a certain time for the safety of the system. The restart time can be changed in the “system restart time” item which is shown by selecting
(It is set up as 03:00 am basically at the time of product delivery.)
The system is rebooted every 10 minutes.
Check if the Serial Port connection cable connecting COM1 port to I/O Card, is sticking in the back of the system.
SPR Smart View system has the function that reboots the system every 10 minutes when Serial Port is not connected, for the safety of the system.
The video is input but some of the channels is not output and blue screen appears.
Check if there is something wrong in the video of relevant camera number connected to the system. This kind of condition may occur when video of camera is not input properly.
Be sure that the power is supplied to the camera normally.
Check again if the video line connected with the camera and SPR Smart View system.
This kind of condition may occur when the video signal which is output from the VDA(Video Distributing Amplifire) is weak while the video is connected to the several systems.
By connecting the video of the relevant camera to the SPR Smart View system, you can confirm/solve the causes of the problem.
The tone of color or video from some of the cameras appears abnormal.
Check if there is something wrong in the video of relevant camera number connected to the system.
Check the problems of the camera or SPR Smart View system, by inputting the number of damaged camera and of normally output camera alternatively.
Check the type of the camera.
The video type of the camera includes PAL mode, NTSC mode and SECAM mode according to each countries standard and the video process methods varies based on video transmitting methods of each camera. In this case, you will have a difficulty in distinguishing the video properly. Be sure that video type of the camera and setup-