Mitsubishi Electronics 837 SERIES TV Channels Symptom Remarks, TV Power On/Off Symptom Remarks

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76Appendices

Appendix E: Troubleshooting, continued

TV Channels

 

Symptom

Remarks

1.

The TV takes several seconds to respond to

• It is normal for digital channels to take longer to tune in.

 

channel changes.

• Press ENTER after entering a channel number to avoid

 

 

delays.

 

 

• Use a 4-digit number for an over-the-air digital channel.

 

 

• Use a 6-digit number for digital cable channels if your cable

 

 

service is able to recognize 6-digit channel numbers.

 

 

 

2.

You cannot access a channel.

• Use number keys instead of CHANNEL Up/Down.

 

 

• Be sure the channel you want to view is in memory.

 

 

• Check that the TV is switched to the correct device or

 

 

antenna for that channel by pressing the ACTIVITY key.

 

 

• Make sure the Lock > Parent menu lock is set to Off.

 

 

• If you cannot tune to a virtual digital channel even though the

 

 

TV has already memorized digital channels, tune to the physi-

 

 

cal channel number used by the broadcaster. The virtual

 

 

channel will then be automatically added to memory.

 

 

• You may be trying to tune to an analog channel that is no

 

 

longer broadcasting.

 

 

 

3.

When ChannelView list is displayed, informa-

• Press INFO to update the display for the highlighted channel.

 

tion appears incomplete

• Program information is displayed only for the currently tuned

 

 

channel.

 

 

• Available information is sent from the broadcaster or cable

 

 

provider. No other data is available.

 

 

• Make sure the TV clock is set correctly.

 

 

 

TV Power On/Off

 

Symptom

Remarks

 

 

 

1.

TV takes an excessively long time to power

When powered on, the TV needs time to boot up, just as a com-

 

on.

puter does. Also, the TV’s lamp requires a few moments to heat

 

 

up to full brightness.

 

 

 

2.

You cannot program the TV to turn on auto-

• The TV may be locked.

 

matically (Timer function)

• The clock may not be set.

 

 

 

3.

TV turned itself off and the light on the front

• Momentary power fluctuation caused the TV to turn off to

 

panel started to blink.

prevent damage. Wait for the green light to stop flashing

 

 

and turn the TV on again.

 

 

• If the TV does not stay on, press the POWER button on the

 

 

control panel for at least eight seconds to perform System

 

 

Reset. If this happens frequently, obtain an AC line power

 

 

conditioner/surge protector.

 

 

• An unusual digital signal may have been received, triggering a

 

 

protection circuit. Wait for the light to stop flashing and turn TV

 

 

on.

 

 

 

4.

TV will not power off.

Press the POWER button on the control panel for ten seconds

 

 

to perform System Reset.

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Contents C9 Series TV Model Stand Model Stand RequirementMB-S73A Contents Installation and Operating Notes Lamp ReplacementInternal Fans TV SoftwareReplacement Parts Outdoor Antenna GroundingSpecial Features of Your TV Package Contents First-Time Power-OnRemote Control Batteries Before You BeginRemote Control TV ControlsSystem Reset TV Control PanelStatus Light Panel-Lock ReleaseSetting Up TV Inputs Using the ANT Antenna InputSetting Up Other Inputs Memorizing Channels with Channel Scan For the ANT inputHdmi About Auto Input Sensing Auto Output SensingAVR Audio Output Basic TV Operation Selecting an Input to WatchWatching Broadcast TV Watching DVDs or VideosMaking Picture Adjustments Audio SettingsOther TV Features Other InformationAuto Input Sensing Connection TypesPicture Quality Surround SoundMain Connection Panel Inputs and OutputsConvenience Inputs IR-NetCommand Output ANT AntennaHdmi Inputs High-Definition Multimedia Interface Pb Pr Component VideoPb Pr Component Video Device Hdmi DeviceHdtv Cable Box, Satellite Receiver, DVD/ Blu-ray Player SatelliteDVI Video Device Composite Video DeviceCable Box, Satellite Receiver, DVD Player VCR or other device with composite videoVCR or DVD Recorder to an Antenna or Wall Outlet Cable VCR or DVD Recorder to a Cable BoxRF Splitter Cable boxReceiver Receiver with Hdmi OutputSelecting an Input Sleep TimerSleep ChannelView Channel Listings Controlling A/V Receiver Sound VolumeRedirecting Audio Output Status Display About Channel NumbersStandard-Definition Analog Channels Standard-Definition Digital ChannelsTV Signals and Display Formats Signal DefinitionsDVD Image Definitions TV Display Format DefinitionsInitial Setup 3D VideoWatching 3D Video To Watch Regular non-3D VideoConnecting a Computer to the TV Computer Video Connection Audio Video OutputUsing the TV with a Personal Computer Computer Video AdjustmentsImage Resolution Computer Display FormatsCamera Images and Music Files USB Media Player MenuPlaying a Slide Show or Playlist Series TVs OnlyThumbnail and Playlist Menus USB Media Setup Menu ActivityPicture Files Compatible with the USB Port Slideshow + Music --Slideshow Music onlyPress ACTIVITY, select Watch Movie Cam, and press Enter Photos and Moving Video As Composite VideoOptional Audio Cable Source device connected directly to the TV Introduction to Home-Theater ControlMain Menu Menu NavigationAdjust Using PerfectColor Using PerfecTint 837 Series3D Mode On, Off Picture+ PerfectColor PerfectColor SlidersFrom the Adjust Picture menu From the Adjust Audio menu SAPCaptions on Analog Channels CaptionsCaptions on Digital Channels Initial DSTAdding/Deleting Channels Using the Channel Edit Menu Channel Ant AirAnt Cable ScanInputs How is the Activity Menu Generated? Photos MusicDVD DVD2 DVR USB VCRLock Parental TV-YTV-G TV-PGLock by Time Lock TimeUnlock Time Other Menu Options alternate rating systemAbout NetCommand IR Control Important Note on NetCommandIR Emitter Placement If You are Unable to Locate a Device’s IR SensorAdding or Removing Device Keys from NetCommand Control Initial NetCommand SetupIf the device has no Power OFF key, skip this step Operating NetCommand-Controlled Devices Special Operation Description and Setup How to UseControlling Most Device Types Special Operation MethodsMore Key Menu and NetCommand SP/EPNetCommand Specialized Device Keys Switching Audio to and from the A/V Receiver Controlling A/V Receiver PowerControlling Other A/V Receiver Functions With Any Connection TypeSetting Up A/V Receiver Control Power and VolumeSetup to Control A/V Receiver Power and Volume Before You BeginAutomatic Audio or Audio/Video Switching DVD Input key Case 3 Automatic Audio Video Switching via Hdmi More About Using an Hdmi ConnectionBefore You Begin DVD playerOpen the Inputs Learn menu Appendices Appendix a Programming the Remote Control Functions Available for Other A/V DevicesMore Menus TV modesProgramming the Remote Control Audio Lock Universal A/V Receiver ControlDVD CABLE/SAT VCR DVD AudioAudio Amplifiers Programming CodesCable Boxes Satellite Receivers VCRsGFM HI-QKEC KTVDVD and Blu-ray Players GPX IRTJMB JSIMitsubishi Home Theater TV Bypassing the Parental LockThis page intentionally left blank Enabling Hdmi Control of CEC Devices Appendix C Hdmi Control of CEC DevicesDevice does not have CEC compatibility Action Hdmi Control of an Hdmi A/V Receiver and Connected Devices OptionalUsing Hdmi Control Resolving CEC ConflictsAppendix D TV Care Lamp-Cartridge Replacement and CleaningLamp Part Number 915B403001 Lamp-Cartridge Replacement Installing the New Lamp CartridgeLamp-Cartridge Filter Cleaning Removing the Old Lamp CartridgeCleaning Recommendations Care of the Remote ControlAppendix E Troubleshooting TV Reset Comparison GuideService and Customer Support ServiceInitial Channel Edit menu If the New DeviceNew Device Found screen Read the ON-SCREENGeneral TV Operation Symptom Remarks TV Channels Symptom Remarks TV Power On/Off Symptom RemarksPicture Symptom Remarks Sound Symptom RemarksReceiver Set Up for Audio and Video Switching over Receiver with Hdmi ControlAppendices79 Trademark and License Information Mitsubishi TV Software GNU General Public License No Warranty Mitsubishi DLP Projection Television Limited Warranty To Obtain Warranty ServiceThis Limited Warranty does not Cover Mitsubishi Digital Electronics AMERICA, INCIndex HdmiIndex87 MDEAservice@mdea.com System Reset

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