BenQ W500 user manual Troubleshooting, Projector does not Turn on

Page 49

Troubleshooting

THE PROJECTOR DOES NOT TURN ON.

Cause

Remedy

 

 

 

Plug the power cord into the AC inlet on the projector,

There is no power from the power cable.

and plug the power cord into the power outlet. If the

power outlet has a switch, make sure that it is switched

 

 

on.

 

 

Attempting to turn the projector on again during

Wait until the cooling down process has completed.

the cooling process.

 

NO PICTURE

Cause

Remedy

 

 

The video source is not turned on or connected

Turn the video source on and check that the signal

correctly.

cable is connected correctly.

 

 

The projector is not correctly connected to the

Check the connection.

input source device.

 

 

 

The input signal has not been correctly

Select the correct input signal with the Source key on

selected.

the projector or remote control.

 

 

The lens cap is still attached to the lens.

Remove the lens cap.

BLURRED IMAGE

Cause

Remedy

 

 

The projection lens is not correctly focused.

Adjust the focus of the lens using the focus ring.

The projector and the screen are not aligned

Adjust the projection angle and direction as well as the

properly.

height of the unit if necessary.

 

 

The lens cap is still attached to the lens.

Remove the lens cap.

REMOTE CONTROL DOES NOT WORK

Cause

Remedy

 

 

The battery is out of power.

Replace the battery with a new one.

There is an obstacle between the remote

Remove the obstacle.

control and the projector.

 

 

 

You are too far away from the projector.

Stand within 6 meters (19.5 feet) of the projector.

THE PASSWORD IS INCORRECT

Cause

 

Remedy

 

 

You do not remember the password.

Please see "Entering the password recall procedure"

on page 24

for details.

 

 

 

 

English

Troubleshooting 49

Image 49
Contents W500 LCD Projector Home Entertainment Series WelcomeTable of contents Speeding up the process of source search MaintenanceMenus Troubleshooting Specifications Warranty and Copyright informationRegulation statements Important safety instructions Important safety instructions Ceiling mounting the projector From the power supplyIntroduction Projector featuresShipping contents Front and upper side Projector exterior viewRear side Under sideProjector Controls and functionsRemote control Remote control effective range Replacing the remote control batteriesChoosing a location Positioning your projectorFloor front Floor rearDetermine the aspect ratio of your screen, 169 or 43? Obtaining a preferred projected picture sizeWidescreen ratio screen dimension table Installation for a 169 ratio screenDiagonal Width Height Min Max Highest AverageStandard ratio screen dimension table Installation for a 43 ratio screenDiagonal Width Height Min Lens Feet InchesVertical lens shift Horizontal lens shift Shifting the projection lensConnection Connecting a computerWith a VGA cable With a Hdmi cable Connecting a Hdmi device Connecting Video source devicesTo connect the projector to a Component Video source device Connecting a Component-Video source deviceWith an S-Video cable With a Video cable Connecting an S-video or a composite Video source deviceDevice Video socket on the projectorStart up Using the projectorSetting a password Utilizing the password functionIf you forget the password Entering the password recall procedureChanging the password Switching input signalDisabling the password function Highlight Change Password. Press EnterAdjusting the projection angle Adjusting the projected imageFine-tuning the image size and clarity Correcting two-dimensional keystonePincushion distortion Correcting pincushion and barrel distortionBarrel distortion Using the projector in well lit rooms Selecting a picture modeOptimizing the image Situations as described belowSetting the User 1/User 2/User 3 modes Adjusting picture qualitySelecting the aspect ratio Renaming the User 1/User 2/User 3 modesAdvanced picture quality controls Setting black levelPress eLeft orfRight to select 0 IRE or 7.5 IRE Selecting a color temperature Adjusting picture claritySetting a preferred color temperature Repeat until you are satisfied with the picture clarityColor management Repeat steps 3, 4 and 5 for other color adjustmentsActivating the blue filter Searching for details on the projected image Operating in a high altitude environmentCreating your own startup screen Personalizing the projector menu display Turning the power offOn Screen Display OSD structure MenusFollowing example describes the adjustment of the keystone Using the menusUse Left/ Right to select the Display menu Press Enter and press Up/ Down to select 2D KeystonePicture--Basic menu Display menu Picture--Advanced menuSystem Setup menu Advanced Setup menu Information menu Care of the projector MaintenanceTo clean the filter Calculation of lamp hour Lamp InformationLoosen the screws that hold the lamp to the projector. If Replacing the lampHighlight Reset and press Enter to reset the lamp timer to Indicators Temperature informationIllustration Your dealer for assistance Temp Lamp Thermal eventsProjector does not Turn on TroubleshootingProjector specifications SpecificationsDimensions Hdmi Timing chartRateHz KHz Warranty Warranty and Copyright informationCopyright DisclaimerFCC statement Regulation statementsEEC statement MIC statement