Motorola QIP6200/QIP64xx Bars above, Below the picture, Bars on all four, Sides of the picture

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Problem

Possible Solution

There are black

All 4:3 HDTVs display HD programs in letterbox format

bars above and

(black bars above and below the picture) because of the

below the picture

shape of the display screen.

 

Turn on the 4:3 OVERRIDE feature in the User Settings

 

menu. This enables most standard screen TVs to display

 

a full screen picture when the set-top is tuned to a 4:3

 

program.

 

Set the TV TYPE to 4:3 Pan-Scan. This enables the set-

 

top to remove the black bars above and below the

 

picture when possible.

 

Some SD programs are broadcast in the letterbox format

 

with black bars above and below the picture. Some wide

 

screen TVs offer a zoom feature that may be able to

 

remove the black bars (see your TV manual for

 

information about zooming 4:3 video).

 

 

There are black

This may occur on a 4:3 TV if the 4:3 OVERRIDE setting

bars on all four

is OFF. To set 4:3 SD programming to fill the screen,

sides of the picture

depending on the capabilities of the TV, set

 

4:3 OVERRIDE to 480i or 480p.

 

This may occur on a 16:9 TV if the active video for an SD

 

broadcast is in letterbox format. To confirm, wait for a

 

commercial or look for a graphic, such as a network logo.

 

If the commercial fills the screen from top to bottom, or

 

the graphic appears below the active video, the program

 

is being letterboxed by the broadcaster. You can

 

minimize this by activating the zoom feature on the TV.

 

A broadcaster may include black bars on either side of a

 

wide screen broadcast. This is called a “hybrid” aspect

 

ratio and results in a black border surrounding the video

 

on a 4:3 TV. Because this is part of the broadcast, the

 

set-top cannot correct the video. You may be able to

 

minimize the border using the zoom feature on the TV.

 

 

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Contents User Guide Repairs Important Safety Instructions Regulatory Information Declaration of ConformityCanadian Compliance Software License Software LicenseContact Us Contents QIP6200/QIP64xx User GuideConnecting a Stereo TV Connecting a Stereo TV and Stereo VCRConnecting an A/V Receiver, TV, and VCR Introduction QIP6200/64xx Front and Back Panels Front Panel DescriptionFront Panel Item DescriptionQIP6200/QIP64xx User Guide Enabled Back Panel DescriptionBack Panel Program not supported by all program guidesDescription Turning Power On and Off Adjusting the VolumeChanging Channels Electronic Program GuideWhat is DVR? Digital Video Recorder DVR QIP64XX Models onlySimultaneously Record Two Shows Simultaneously Record Shows and Watch a Recorded ProgramOptimizing Your SET-TOP for HIGH-DEFINITION TV This screen appears if the Hdmi port is active To exit the menu and save your settings, press the Power or User Settings Setting DescriptionHDMI/YPbPr Closed Restore ALL ON-SCREEN Graphics Connecting Your SET-TOP Important Safety Considerations Video Connection Options Component video YPbPr Hdtv and SdtvHdmi or Ieee 1394 Digital Hdtv and Sdtv Video SdtvRF Output Sdtv If You HaveFollow Hdtv onlyRecording Your Connections QIP6200/QIP64xx User Guide Connecting Your SET-TOP to AN Hdtv Video only Connecting Hdtv Video Only Component Video YPbPrIeee DVI or Hdmi Connecting Your SET-TOP to AN Hdtv Audio only Connecting Hdtv Audio Only Connecting Your SET-TOP to AN A/V Receiver Audio only Connecting an A/V Receiver Audio Only Connecting Your SET-TOP to a Stereo TV Connecting a Stereo TV Connecting Your SET-TOP to a Stereo TV and Stereo VCR QIP6xxx SeriesConnecting a Stereo TV and Stereo VCR Connecting Your SET-TOP to AN A/V RECEIVER, TV, and VCR Connecting an A/V Receiver, TV, and VCR Data Features Data DevicesTroubleshooting Problem Possible SolutionPower on Does not workWhen viewing There is no audioChannels From the centerThere is no video On the TV screenThere are no Graphics, closedCaptions, or Program guidesBars above Below the pictureBars on all four Sides of the pictureVideo is horizontally distorted on the Hdtv screen Set-top is making a humming noiseMgbi