Philips TSU 7500 manual Troubleshooting, General Problems, ProntoPro NG shuts off automatically

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Troubleshooting

General Problems

ProntoPro NG shuts off automatically

This is a timeout feature of ProntoPro NG to save power. You can change the time ProntoPro NG stays active in the Settings Tool.

See ‘Setting the Timeout of the LCD Screen’ on page 33 for more information.

The touch screen buttons on the ProntoPro NG do not respond properly

If the touch screen buttons on the ProntoPro NG do not respond properly, calibrate the touch screen.

See ‘Calibrating the Touch Screen’ on page 35 for more information.

Devices do not respond to commands from ProntoPro NG

■Make sure the ProntoPro NG’s sending eye is pointed towards the device you are operating.

■Check if the Low Battery icon has appeared on the screen. If so, place the ProntoPro NG in the docking station and recharge the battery pack.

■Check if your device understands Philips-Marantz RC codes. Normally you can find this in the documentation of your device.

■Make sure you have defined the correct brands for your devices. (p. 20)

■Make sure you have defined the correct code set for your devices. (p. 21)

■Check if the button you are trying to use is assigned properly via Brand Tool or via Learn Tool. (p. 23)

■Check if your device is in RF mode. Switch your device back to IR mode. (p. 52)

■If you have set up your ProntoPro NG to operate devices with RF signals:

■Check in the RF IR Tool if the devices you want to operate are set up properly. (p. 51)

■Check if the Extender ID and the Channel ID on your ProntoPro NG match the Extender ID and the Channel ID on the RF Extender.

■Make sure the RF Extender is placed near the devices you want to use with RF signals.

■Make sure that the distance between the RF Extender and the ProntoPro NG is at least 1 meter.

■Make sure that the RF Extender’s sending eye is pointed towards the device.

■Change the Channel if you notice interferences from other RF channels.

■If you want to use RF signals for devices on different locations, you need more than one RF Extender. See the User Guide of the RF Extender for more information.

User Guide

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Contents ProntoPro Next Generation User Guide ProntoPro Next GenerationTable of Contents Table of Contents ProntoPro NG Home Theater Control Panel Taking a First LookDevice Taking a First LookUSB port Touch Screen Docking Station ProntoPro NG has a USB port to make downloading much easier What’s New for ProntoPro Next Generation?Before You Start Installing the Battery PackCharging the ProntoPro NG Cool down the battery pack Tilt ProntoPro NG more than 50 degrees default setting Getting StartedTurning on ProntoPro NG Setting Time and Date Changing the Time FormatChanging the Time To change the day Changing the DateTo change the month Tools MenuSetting the Language To change the yearYou can change the language used on your ProntoPro NG Device Overview Operating ProntoPro NGOverview Using the Tools Customizing ProntoPro NG Defining the Brand for a DeviceSelecting the Brand and Code Set for your Device Selecting the brand Installing the brandSelecting the code set Tap ‘Code sets’ screen appearsSearching the code set Searching the Brand and Code Set for your deviceTap and point ProntoPro NG at the device Searching the brand Learning CommandsLearning a Button Learning a Device ActionTap the button you want to learn Tap the Device for which you want to learn a Device Action Labeling ElementsYou can choose from four different character sets Labeling a ButtonLabeling a Labeling a DeviceTap in the ‘Label Tool’ screen. The Page Overview appears Follow the instructions 6 to 8 of ‘Labeling a Button’ onAdding a New Device Adding DevicesCopying an Existing Device Deleting a Button Deleting ElementsDeleting a Device Delete Tool allows you to delete a button or a deviceMoving Devices Adjusting the Settings Setting the Brightness of the Backlight Setting the Timeout of the LCD ScreenSelect First Settings Page appears Setting the Navigation for ProntoPro NG Setting the Volume LevelSetting the Volume Level of the Hard Buttons Setting the Volume Level of the Touch ScreenCalibrating the Touch Screen Setting the Animation ModeAdjusting the Firm Keys Settings Adjusting the Screen Activation SettingsAdjusting the Pickup Sensor Settings Adjusting the Cursor Keys SettingsUsing the Power Features Creating and Editing MacrosCreating a Macro To add an action to the action list To add a delay to the action listTo add a beep to the action list To test the macroTo finish the macro Editing a MacroMoving an action in the action list Deleting an action from the action listActivating Timers Creating and Editing TimersCreating and Editing Timers Adding a TimerDeleting a Timer Labeling a Timer Editing a Timer Setting the Start Time or Stop Time Setting the Start DateDefining the Start Action or Stop Action Defining the Repeat SettingsRepeat toggle Operating ProntoPro NG with the Cursor Is provided below the buttonNG’s touch screen To set the cursor navigation An RF Extender not included is therefore required Operating ProntoPro NG with RFSelecting RF to Operate your Devices Selecting IR to Operate your Devices Plug one end of the cable in the USB port on your computer With ProntoProEdit NG you canProntoProEdit NG Why don’t my buttons work properly? How do I reset ProntoPro NG?How do I calibrate the touch screen? Reset button General Problems TroubleshootingDevices do not respond to commands from ProntoPro NG ProntoPro NG shuts off automaticallyButtons are not sending the correct commands Customizing ProblemsProntoPro NG will not learn commands Configuration file is corruptedProntoPro NG error messages Memory Storage ProblemsTimers do not work Connection to the PCMaintaining ProntoPro NG Cleaning ProntoPro NGImportant Notices Upgrading ProntoPro NGList of Symbols List of Symbols List of Symbols Included SpecificationsAction GlossaryLCD USB Index LCD screen timeout, 33 Learn Tool, 23 learning Volume mute, 5 volume down, 5 volume level, 34 volume up