Philips DVP 5965K user manual Troubleshooting, Problem Solution

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E n g l i s h

Troubleshooting

WARNING

Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do not open the system as there is a risk of electric shock.

If a fault occurs, first check the points listed below before taking the system for repair. If you are unable to remedy a problem by following these hints, consult your dealer or Philips for help.

Problem

Solution

No power

Check if the AC power cord is properly connected.

 

Press the STANDBY ON on the front of the DVD

 

 

system to turn on the power.

No picture

Refer to your TV’s manual for correct Video In

 

 

channel selection. Change the TV channel until you

 

 

see the DVD screen.

 

Check if the TV is switched on.

 

If the progressive scan feature is activated but the

 

 

connected TV does not support progressive signals

 

 

or the cables are not connected accordingly, see

 

 

page 18 for proper progressive scan set up or

 

 

deactivate the progressive scan feature as below:

 

1)

Turn off your TV progressive scan mode or turn on

 

 

to interlaced mode.

 

2)

Press and hold EJECT 0 on the DVD player to

 

 

open the disc tray.

 

3)

When the disc is ejected, press and hold EJECT 0

 

 

again, and numeric keypad ‘1’ on the remote

 

 

control for few seconds.

Distorted picture

Sometimes a small amount of picture distortion may

 

 

appear depending on the disc being played back.This

 

 

is not a malfunction.

Completely distorted picture or

Connect DVD Player directly to the TV.

black/white picture with DVD

Make sure the disc is compatible with the DVD Player.

 

Ensure that the DVD Player’s TV Type is set to match

 

 

that of the Disc and your TV.

No sound or distorted sound

Adjust the volume.

 

Check that the speakers are connected correctly.

No audio at digital output

Check the digital connections.

 

Check if your receiver can decode MPEG-2 or DTS

 

 

and if not, please make sure the digital output is set

 

 

to PCM.

 

Check if the audio format of the selected audio

 

 

language matches your receiver capabilities.

No output from subwoofer during stereo

Check that all speaker settings in the setup menu

 

 

have been change to small instead of large.

Disc can’t be played

The DVD+R/CD-R must be finalised.

 

Ensure the disc label is facing up.

 

Check if the disc is defective by trying another disc.

 

Region code incorrect.

 

 

 

Visit us at www.philips.com/support for service support

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Contents Need help fast? Environmental Information Laser safetyGeneral Information Index EnglishFor Customer Use Model No. DVP 5965K Serial NoLaser TypeLanguage Code Contents Troubleshooting DVD Setup Menu OptionsSound and Volume Controls Supplied accessories Cleaning discsSetup IntroductionUsing Composite Video jacks Cvbs Using Component Video jacks Y Pb PrConnecting the power cord Using an accessory RF modulatorWhen no disc is loaded, press ConnectionsReceiver has a Dolby Digital or DTS decoder Helpful HintReceiver has a PCM, Dolby Digital, or MPEG2 decoder Optional Connecting Digital AVReceiver Optional Connecting to a TV with Hdmi Jack Using Hdmi High Definition Multimedia Interface socketsUsing USB port Optional Connecting a supported USB devicesUSB extension cable Optional accessory not supplied Functional Overview Front and Rear PanelsRemote Control Inserting batteries into the Remote Control Setting up the TVUsing the Remote Control to operate the Player Getting StartedTo deactivate Progressive manually Press 1 to highlight OK in the menu and press OK to confirmBelow menu appears on the TV To reset to default TV colour system manually Select an item and press OKSetting the Audio, Subtitle and Disc menu language Setting language preferenceSetting the OSD Language Disc Operations Playable DiscsRegion Codes Your DVD Player will playPausing playback Playing discsBasic playback controls Selecting track/chapterOperations for video playback DVD/VCD/SVCD Using the OSD menu OSD On-Screen Display DVD/ VCD/SVCDTitle/Chapter/Track selection Time SearchUse the numeric keypad 0-9 to key in a valid number Audio/Subtitle Preview FunctionAngle OSD On-Screen Display Audio CD RepeatRepeat A-B Disc Go To/Track Go To/ Track SelectionSpecial DVD Features Special VCD & Svcd FeaturesAdvance features of the DivX Ultra Playing a DivX discCopy protected contents are not playable Compatibility of USB devicePlaying MP3/WMA/JPEG/Kodak Picture CDPlayback selection General OperationZoom picture Jpeg Playback with multi-angles JpegPlaying MP3/WMA music and Jpeg picture simultaneously To quit simultaneous playback, press ÇWhen ‘Mic’ is selected, press 1 2 to set Mic On/Off Karaoke OperationsPlaying Karaoke discs VocalDVD Setup Menu Options General Setup menuLock UnlockDivXR VOD registration code To start programme playbackTo exit programme playback OSD LanguageAudio Setup Menu Digital Audio SetupAnalog Output LT/RTOFF Sound Mode CD UpsamplingSpeaker Setup TV Type Video Setup MenuNight Mode turning on/off Picture to be trimmed or formatted to fit your TV screen Setting the TV Display Progressive turning on/offPress 3 4 to highlight one of the options below Standard VividCool PersonalHD Jpeg Mode Hdmi SetupResolution PreferenceRestricting playback by Parental Control MP3/JPEG Menu turning on/offWithout Menu With MenuChanging the Password Setting the DivX Subtitle font Restoring to original settingsWhen doing this for the first time, key in ‘136900’ StandardSound and Volume Controls Setting the speakers’ channelsTroubleshooting Problem SolutionTroubleshooting Specifications Video PerformanceGlossary Visual quality