Philips HTS3610K/51 user manual Problem Solution

Troubleshooting (continued)

Problem

Solution

The DVD system does not

–

Insert a readable disc with the playback side facing down. The

start playback.

DVD+R/CD-R must be finalised.

– Check the disc type, colour system (PAL or NTSC) and region

code.

– Check for any scratches or smudges on the disc.

– Press SETUP to turn off the setup menu screen.

– You may need to enter the password in order to change the

parental control rating level or to unlock the disc for playback.

– Moisture may have condensed inside the system. Remove the

disc and leave the system turned on for about an hour.

There is no sound from the

–

Make sure the centre and surround speakers are connected

centre and surround speakers.

correctly.

– Press SURR button to select a correct surround sound setting.

– Make sure the source you are playing is recorded or broadcast

in surround sound (DTS, Dolby Digital, etc.).

Radio reception is poor.

–

If the signal is too weak, adjust the antenna or connect an

external antenna for better reception.

–

Increase the distance between the system and your TV or VCR.

– Tune in to the correct frequency.

– Place the antenna further away from any equipment that may be

causing the interference.

The remote control does not

–

Select the source (DISC or TUNER, for example) before

function properly.

pressing the function button (É, S , T).

– Reduce the distance between the remote control and the

system.

– Replace the batteries with new ones.

– Point the remote control directly toward the IR sensor.

– Check that the batteries are loaded correctly.

Unable to play DivX movies.

–

Check that the DivX file is encoded in ‘Home Theatre’ mode

with DivX 5.x encoder.

The DVD system does not

–

Disconnect the power cord from the power outlet for a few

work.

minutes. Reconnect the power cord and try to operate again as

usual.