Philips TSU 3000 manual Memory Storage Problems, Pronto NG error messages, Connection to the PC

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Troubleshooting

Timers do not work

■Check if the timer has been activated. (Activating Timer, p. 43)

■Make sure a Start Action for the timer has been defined properly. (p. 41)

■Check whether the date and time of your Pronto NG are set properly. (p. 12)

Memory Storage Problems

Memory storage problems can be the cause of Pronto NG not saving a macro.

Storage problems can be caused by a full memory or by low batteries.

■Consult the third Settings Page to see how much memory is available. (p. 30)

■Consult the first Settings Page or the battery icon at the top of your screen to check the battery status. Replace the batteries if necessary. (p. 10)

Pronto NG error messages

If one of the following error messages occurs, please contact your dealer or the

Philips customer service:

■Invalid CF version or corrupt flash;

■Incorrect software version.

When your Pronto NG does not respond and the screen stays blank:

1Download the configuration file again.

2When downloading the configuration file again does not work, download the firmware from http://www.pronto.philips.com.

Connection to the PC

■Make sure the batteries in the Pronto are not low while using ProntoEdit NG to download or upload.

■Do not pull out the USB cable while uploading or downloading a configuration file.

User Guide

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Contents TSU Page Safety & Regulations FCC CompliancyFCC Information for User Table of Contents FAQ Pronto NG Home Theater Control Panel Taking a First LookDevice USB port Touch Screen Light sensor What’s New for Pronto Next Generation?Multi Language Support Placing the Batteries Before You StartSetting the Contrast Getting StartedTurning on Pronto NG Setting Time and Date Changing the Time FormatChanging the Time Changing the Date To change the dayTo change the month To change the year Setting the LanguageDevice Overview Operating Pronto NGOverview Customizing Pronto NG Using the ToolsSelecting the Brand and Code Set for your Device Defining the Brand for a DeviceInstalling the brand Selecting the brandSelecting the code set Searching the Brand and Code Set for your device Searching the code setSearching the brand Learning CommandsLearning a Device Action Learning a ButtonLabeling Elements Labeling a Button Labeling a Labeling a DeviceAdding a New Device Adding DevicesCopying an Existing Device Deleting a Button Deleting ElementsDeleting a Device Moving DevicesSetting the Timeout of the LCD Backlight Adjusting the SettingsSetting the switch level Setting the Timeout of the LCD ScreenSetting the Navigation for Pronto NG Setting the Volume LevelSetting the Volume Level of the Hard Buttons Setting the Volume Level of the Touch ScreenCalibrating the Touch Screen Setting the Animation ModeUsing the Power Features Creating and Editing MacrosCreating a Macro To add an action to the action list To add a delay to the action listTo add a beep to the action list To test the macroTo finish the macro Editing a MacroMoving an action in the action list Deleting an action from the action listCreating and Editing Timers Creating and Editing TimersAdding a Timer Labeling a Timer Deleting a TimerEditing a Timer Setting the Start Time or Stop Time Setting the Start DateDefining the Start Action or Stop Action Defining the Repeat Settings Activating Timers Operating Pronto NG with the Cursor To set the cursor navigation Operating Pronto NG with RF Selecting RF to Operate your Devices Selecting IR to Operate your Devices With ProntoEdit NG you can ProntoEdit NGProntoEdit NG How do I calibrate the touch screen? Why don’t my buttons work properly? How do I reset Pronto NG? General Problems TroubleshootingDevices do not respond to commands from Pronto NG Pronto NG shuts off automaticallyButtons are not sending the correct commands Customizing ProblemsPronto NG will not learn commands Configuration file is corruptedPronto NG error messages Memory Storage ProblemsTimers do not work Connection to the PCMaintaining Pronto NG Cleaning Pronto NGImportant Notices Upgrading Pronto NGList of Symbols List of Symbols List of Symbols ProntoEdit NG SpecificationsAction GlossaryLCD USB Index Navigation cursor, 9, 32, 44 touch screen, 32 3104 205