Philips BDP7100 user manual Troubleshooting, Problem General, Solution

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English

Troubleshooting

WARNING!

Under no circumstances should you try to repair this product yourself, as this will invalidate the warranty. Do not open this product as there is a risk of electric shock.

If a fault occurs, first check the points listed below before taking this product for repair. If you are unable to solve a problem by following these instructions, consult your dealer or Philips for help.

Be prepared to give this information:

A description of the problem and when it occurs

The type number on the label of the product

The date of purchase

Problem (General)

No reaction to the supplied remote control.

No video signal on the TV.

Bad video signal on the connected TV.

No high-definition video signal on the TV via component video.

No audio signal.

No 5.1-channel audio from the loudspeakers of the audio system.

Solution

Connect the player to the power outlet.

Point the remote control directly at the sensor of the player.

Insert the batteries correctly.

Insert new batteries in the remote control.

Turn the TV on.

Turn on the TV to the correct external input.

Clean the disc.

Make sure all cables are firmly inserted.

Does the disc contain high-definition video? High-definition video is not available when the disc does not contain it.

Does the TV support high-definition video? High-definition video is not available when the TV does not support it.

Increase the volume level.

Make sure that the audio settings of the TV are correct. Refer to the user manual of your TV.

Try another track or the disc.

Does the disc contain 5.1-channel audio? The 5.1-channel audio is not available when the disc does not contain it.

Does the audio system support 5.1-channel audio? The 5.1- channel audio is not available when the audio system does not contain it.

In the ‘Settings’ menu, set Digital out to PCM.

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Contents Need help fast? Copyright in the U.K How to connect a plugImportant notes for users in the U.K Mains plug ItaliaKlass 1 laseraparat Disposal of your old product Français English IndexDeutsch Español Table of contents Table of contents Cleaning discs Accessories suppliedSetup precautions General InformationYour Product BDP7100 Blu-ray Disc playerMain Unit Video socket Connects the video and audio signals to a Hdmi TV or HdtvTitle/Track indicator Status indicator Shows the information about playing time, clock and statusRemote Control Bookmark CancelTitle MENU/POP-UP Menu y BD Access pop-up menu Colour buttonsPreparing the remote control Option 1 Hdmi best quality ConnectConnect to the TV Option 2 Hdmi to DVI best qualityOption 4 Composite video standard quality Take the supplied composite video cableConnect to the audio system optional Option 5 S-Video standard qualityOption 3 5.1 analogue audio standard quality SocketsStandby-on light on the front of the player comes on as red Connect to the power outletOption 4 Stereo analogue audio standard quality Plug the ends of the audio cable into the audio systemOn-screen menu navigation Set UpSet the TV connection Set the audio connection Important NoteSettings menu overview Open the Settings menuConfigure the languages Open the language menuChange the preferred disc menu language Configure the audio outputEnglish Change the preferred subtitle language Change the player languageEnable dynamic range compression Change the format of the digital audio signalEnable PCM downsampling Select PCM downsampling and press OKOpen the video menu Configure the video outputEnglish Change the set up of your speakers Change the aspect ratioEnable 24fps frame per second Select Movie frame 24fps and press OKConfigure the front display English Change the resolutionEnable screen messages About Hdmi CEC Consumer Electronics Control Enable Hdmi SetupSelect Hdmi CEC and press OK Hdmi CEC menu shows Enable the PIN Change the parental setupOpen the parental setup menu Change the rating levelLoad a disc EnjoyTurn on the Blu-ray disc player VideosJump to the next or previous title Control titlesJump to the next or previous chapter Play a title in slow motion Jump to a point of timeSearch through a chapter Change the audio languageMusic PicturesSTANDBY-ON button Set to stand-byRotate a picture English Zoom in and out on a pictureSolution TroubleshootingProblem General Increase the volume level Try another track or the discProblem General Solution Specifications BD-ROM/R*/RE DVD-Video, DVD-R/RW Video Audio CD, CD-R/RW HD DVD Any otherAUDIO-CDAudio CD BD Blu-ray Disc GlossaryDVD Digital Versatile Disc DVD-VIDEODVD Video Glossary Meet Philips at the Internet AK68-01471A Sgpjp-0735/12-1