Philips 64PH9901 Tips if Something Isnt Working, Dptv Displays Wrong Channel or incorrect program

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TIPS IF SOMETHING ISN'T WORKING

Please make these simple checks before calling for

service. These tips can save you time and money since charges for DPTV installation and adjustment of customer controls are not covered under your warranty.

No Power

No Picture or Autoprogrammin

gDifficulties

No Sound

Remote Does

Not Work

DPTV Displays Wrong Channel or incorrect program

CAUTION: A video source (such as a video game, Compact Disc Interactive - CDI, or TV information channel) which shows a constant non-moving pattern on the DPTV screen, can cause picture tube damage. When your DPTV is continuously used with such a source the pattern of the non-moving portion of the game (CDI, etc.) could leave an image permanently on the picture tube. When not in use, turn the video source OFF. Regularly alternate the use of such video sources with normal DPTV viewing.

Check the DPTV power cord. Unplug the DPTV, wait 1 minute for the unit to reset, then reinsert plug into outlet and push POWER button again.

Check to be sure power outlet is not on a wall switch.

Check for proper ATSC or NTSC antenna connections on the rear of the DPTV. Are they properly secured to the appropriate antenna plug on the DPTV?

For ATSC Autoprogram check DTV Setup for proper Full Installation option. Use “Without Program and System Info” selection for initial digital station programming.

Check the SOURCE, or “ext input” control on the remote, for the correct operating mode for the DPTV (ATSC, NTSC, Auxiliary Inputs, Monitor, etc.).

Check the CLOSED CAPTIONS control. Some TEXT modes could block the screen.

Check the VOLUME and MUTE buttons on the DPTV and Pronto remote.

Check the INTERNAL SPEAKERS CENTER CHANNEL INPUT switches (on rear of DPTV) for proper position. Use the “NO” switch position for internal DPTV cabinet speaker routing; and “YES” position when the DPTV speakers are intended as Center Channel speakers within an external amplifier supplied Surround Sound system.

If attempting auxiliary equipment hook-ups, check audio jack connections and ensure auxiliary equipment is on and in the proper operating modes.

Check FRONT SPEAKERS switch (on rear of DPTV). Place in INT(ernal) position for sound playback through the DPTV’s internal speaker system. EXT(ernal) for optional external speaker playback connections using the Front and Surround Speakers Out(put) terminals on the DPTV.

Check for correct battery placement and position in Pronto remote battery compartment. Replace with AA Heavy Duty (Zinc Chloride) or Alkaline batteries if necessary.

Check the Device Tab button on the Pronto remote for correct selected device (“TV” to operate the DPTV). Refer to the separate Pronto Remote Owner’s Manual for complete details on its operation and use.

Press the Pronto’s “analog TV” or “DTV” touchscreen button to properly select and send remote commands to the desired NTSC or ATSC DPTV mode of operation.

Check and be sure DPTV is in the proper operating mode (ATSC, NTSC, or Monitor).

Repeat channel selection. In ATSC mode allow time for DTV channel acquistion and display process to take place. For ATSC sub-channel selections be sure to enter the desired four-digit channel number using the Pronto remote.

Note: The DPTV is equipped with protective circuitry that shuts the unit off in case of moderate power surges. Should this occur turn the DPTV back on by pressing the POWER button once or twice, or unplug and then replug the power cord at the AC outlet. This feature is NOT designed to prevent damage due to high power surges such as those caused by lightning, which is not covered by your warranty.

Cleaning and Care

To avoid possible shock hazard be sure the DPTV is unplugged from the electrical outlet before cleaning.

When cleaning the DPTV screen take care not to scratch or damage the screen surface (avoid wearing jewelry or using anything abrasive, do not use household cleaners). Wipe the front screen with a clean cloth dampened with water. Use even, easy, vertical strokes when cleaning.

Specially designed screen cleaning kits are also available which contain anti-static cleaners and cloths designed to get into the ridges of the DPTV screen. If interested, ask your dealer or call our toll-free Accessory Parts ordering number 1-800-292-6066.

Gently wipe the cabinet surfaces with a clean cloth or sponge dampened in a solution of cool clear water and a mild soap or detergent. Use a clean dry cloth to dry the wiped surfaces.

Occasionally vacuum the ventilation holes or slots in the cabinet back.

Never use thinners, insecticide sprays, or other chemicals on or near the cabinet, as they might cause permanent marring of the cabinet finish.

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Contents 64PH9901 Warranty Verification Safety Instructions Read before operating equipment Table of Contents Cleaning and care of the Dptv FeaturesAs you unpack your Dptv please note that Press CHannel and VOLume + on the DPTV’s Ntsc Analog ON-SCREEN Menu FeaturesFirst Time Setup First Time Setup automatically takesCOLOR, Brightness SHARPNESS, TINT, Picture Ntsc Analog Picture Menu ControlsPress the exit button to clear ClearviewSelect Clearview control Press the Menu buttonsPress the Menu buttons Ntsc Analog Picture Menu ControlsRED/BLUE Convergence Select ConvergenceSmart Picture Ntsc Analog Feature Menu ControlsSmart Picture Ntsc Analog Feature Menu ControlsChange Label Text 1, 2, 3 Closed CaptionSelect Closed Captioning control Caption 1, 2, 3Cable TV connected Cable TuningSelect Cable Channel CABLE- If you do haveChannel buttons Channel Memory AUTO-PROGRAMMINGSelect Channel Memory Press the exit or MenuPress the Menu button to ADD/DELETE ChannelsSelect Channel Memory Press the Channel +Press the remotes number SET ClockPressed Select SET Clock controlSelect Channel Display Channel DisplayPress the Menu Menu M buttons to highlight See instruction details on this Channel LabelsDo you ever have trouble Remembering on which Select Channel Labels controlPress the Menu arrow Ntsc Analog Sound Menu ControlsBASS, TREBLE, Balance Select BASS, or TREBLE, orSecond Audio Program SAP StereoSelect Stereo sound control Second Audio ProgramPress the Menu Menu M buttons to highlight Display VolumeSelect Display Volume Ntsc Analog Sound Menu ControlsCommercial breaks Automatic Volume LimiterGently tap the Pronto Pronto Remote Ntsc Analog FeaturesPronto Analog TV Mode Refer to the 64PP9901 Quick UseAUX1/2 Inputs AUDIO/VIDEO Ntsc Analog ConnectionsConnect the Video OUT jack AUX Ntsc AUX 3 InputsConnect the S-VIDEO S AUX1 S-VIDEO InputsTurn the VCR on and place it Press the ext input button Audio /VIDEO Ntsc Analog ConnectionsAUDIO/VIDEO Outputs Connect the Audio OUTConnect the Right and Left System Audio OUT jacks on System Audio OutputsPress the exit or Menu button to clear the screen Atsc Digital ON-SCREEN Menu FeaturesDTV Setup Autoprogram Select DTV Setup controlAtsc Digital Picture Menu Controls With Picture Menu on-screen Screen when convergence Adjustments are completeAtsc Digital Picture Menu Controls Select the Atsc ConvergencePlace the speakers so Atsc Digital Sound Menu ControlsSurround Sound Connect both externalSurround Sound Atsc Digital Sound Menu ControlsDolby Digital Surround Dolby Digital Surround Additional Connections Select Bass or Treble sound Auto VolumeSelect Auto Volume sound BASS, TrebleMenu Atsc Digital Speakers Menu ControlsSpeakers Select the Atsc SpeakersPress the Menu arrow Test ToneControl is turned On Select Test Tone sound controlButtons to select the Captions Atsc Digital Features Menu ControlsSelect the Atsc Features Menu Captions FormatPress the Menum Atsc Digital Features Menu ControlsSelect the Atsc Features Menu ADD/DELETE Channel Pronto Digital TV Mode Pronto Remote Atsc Digital Features Other details on the initial use Pronto remote control also Cable optional from the VGA Monitor Features Menu ControlsConnect a 15 pin VGA signal VGA/SVGA/HDCOMPONENTPress the Left/Right Press the exit button to clear the screen when completeMonitor Menu Controls ReplayDptv Displays Wrong Channel or incorrect program Tips if Something Isnt WorkingIndex Glossary to Television Terms Philips Consumer Electronics Company Georgia Texas Illinois Limited Warranty