Philips 32PT9100D Troubleshooting Tips, Symptoms, Suggested Steps To Take, If connection is good

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TROUBLESHOOTING TIPS

TROUBLESHOOTING TIPS

Check this List of Symptoms and Suggested Steps To Take before requesting Service. You may be able to solve the problem yourself. Charges for TV installation and adjustments of customer controls are not covered SYMPTOMS under your warranty.

SYMPTOMS

SUGGESTED STEPS TO TAKE

Hookup Can't get external audio equipment to work with TV.

Use a digital audio cable for digital program if the audio equipment has a Dolby digital decoder. Connect one end of the 'SPDIF' output to the back of the TV and the other end to the digital coaxial input of the audio equipment.

Switch on the TV and select a digital program

Switch on the audio equipment and select the input where the TV is connected Adjust the volume of the audio equipment to hear the sound

Installation Television is not adding any channels after automatic installation.

Automatic installation was interrupted before installation is completed.

Try again the automatic installation and confirm if the television is adding your local channels.Note: If the same channels is still not added, it appears that you may have a signal problem. Contact the cable provider or local broadcaster regarding the specific channel.

Or, you may try adding the weak channels which were deleted during automatic installation. (Refer to page 13 for How to Add or Delete Weak Digital Signals).

Check antenna connection:

1.Check the antenna or cable TV input connection to ensure that it is properly secured to the television’s antenna input.

If connection is good;

2.Check if the antenna or cable TV input is connected via a external device (such as VCR, DVD Recorder or cable box) before being connected to the television. If so, bypass the external device and connect the signal directly to your television. (Refer to page 10 for Automatic Program).

Installation Cannot receive

If signal source used is Antenna, the channels need to be re-installed.

channels above 13 after

(Refer to page 10 for Automatic Program).

Auto Programming

 

Installation Can't get the AV

 

channels on the TV

 

screen.

Installation

TV Displays Wrong

 

Channel or no Channels

 

Above 13

 

Channel numbers does

 

not follow the channel

 

number of the

 

programs.

PIP

Picture In Picture (PIP)

 

is distorted or is in bad

 

shape.

Press the ‘AV’ button on the remote control repeatedly to select the desired AV channels. Note: SVHS can only be selected if a S-VHS device is connected and powered on.

Repeat channel selection.

Add the desired channel numbers (using the CHANNEL EDIT control) into the TV’s memory.

Check to be sure the TUNER MODES are set to the CABLE option and run the Auto Program feature to find all available channels.

Go to TUNER MODE in the television menu and select the correct signal source, then perform the automatic installation again. (Refer to page 9).

This is due to improper installation of channels. Follow the Automatic Program steps on page 10.

Note: If you interrupt the automatic installation, not all local channels will be installed.

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Contents For Customer Use Need help fast?User Manual 32PT9100D 26PW9100D 30PW9100D 30PW9110DDear PHILIPS product owner Product Safety NotificationCongratulations on your purchase, and welcome to the “family!” Know these safety symbolsExample of Antenna Grounding as per NEC - National Electric Code IMPORTANT SAFETY INSTRUCTIONS Read before operating equipmentA Guide to Digital TV What is Digital Television DTV?Attention !! Quick Tips before you start Standard Definition TV SDTVINSTALLATION MENU CONTENTSFEATURES DESCRIPTION OF REMOTE CONTROL BUTTONS REMOTE CONTROL BASIC TV AND REMOTE CONTROL OPERATIONBack of Remote Battery Compartment 2 AA-sized batteries Battery compartment lidHOW TO USE THE LANGUAGE CONTROL HELPFUL HINTHELPFUL HINTS HOW TO USE THE TUNER MODE CONTROLFollow these steps for Digital Mode Digital ModeAUTOMATIC PROGRAM or cable signal connectionFollow these steps for Digital Mode Complete the antennaCH + CHANNEL EDIT ADD OR DELETE CHANNELSMode AUTO CHRON SYCHRONISATION OF TIMEFollow these steps for Automatic Selection Follow these steps for Manual SelectionINFORMATION BANNER - CHANNEL BANNER SIZE HOW TO ADD OR DELETE WEAK DIGITAL SIGNALShow to Auto Install the TV again, refer to page FACTORY CHANNEL RESETEMERGENCY ALERT Emergency Alert may not be visible if no broadcast is receivedDigital and Analog Mode PICTURE MENU CONTROLSNote Tint is not available in Digital Mode Stereo settings AVL Auto Volume LevelerSOUND MENU CONTROLS Balance Press CURSORHOW TO USE THE FREEZE CONTROLS HOW TO CORRECT A TILTED IMAGENOTE Display is not available in Digital Mode HOW TO USE THE TIMER MENU CONTROLSPOWER PIP HOW TO USE THE PIP PICTURE-IN-PICTURE CONTROLSON/OFF PIP SWAPACTIVE CONTROL OPTIONS MENU button on the remote controlSelect PIP Channels A/D NUMERIC BUTTONSMOVIE RATINGS UNDERSTANDING AUTOLOCK CONTROLSPG Parental Guidance Suggested - Contains material TV RATINGSFollow these steps for Analog Mode SETTING UP ACCESS CODE TO BLOCK CHANNELSNUMERIC BUTTONS you see Block Channel HOW TO BLOCK CHANNELSMOVIE RATINGS BLOCK / CLEAR ALL CHANNELS AT THE SAME TIMEFollow these steps for Analog mode Follow these steps for Analog mode TV RATINGSBLOCKING OPTIONS SLEEPTIMERthe top and bottom of the screen HOW TO USE THE FORMAT CONTROL30PW9100D and 30PW9110D FORMATCLOSE CAPTIONING CLOSE CAPTIONING SERVICES - DIGITALCS1 to 6 and CC1 to CC4 CC MuteCAPTION OPTION AND SIZE - DIGITAL Use DefaultsAUTO SOUND AUTO PICTUREALTERNATE CHANNEL AUTO PICTo remove a channel from one of the SURF lists QUADRASURFSMILEY press FROWNIEAS A UNIVERSAL REMOTE CONTROL - CODE ENTRY FOR ACCESSORIES AS A UNIVERSAL REMOTE CONTROL - SEARCH METHOD FOR ACCESSORIESVCR CODES REMOTE CONTROL DIRECT ENTRY CODES FOR ACCESSORY DEVICESDVD Codes VCR Codes Cont’dCable Box Codes Satellite Receiver Codes Cable Box CodesResolution GLOSSARYAspect Ratio ATSCSYMPTOMS TROUBLESHOOTING TIPSSUGGESTED STEPS TO TAKE InstallationSound SettingsGeneral Placement of the TV CLEANING AND CARECleaning WEIGHT & DIMENSIONS SPECIFICATIONSSpecifications and information are subject to change without notice 26PW9100DINDEX EXCLUDED FROM WARRANTY COVERAGE Your warranty does not cover PHILIPS LIMITED WARRANTYTO OBTAIN WARRANTY SERVICE IN CANADA… 90 Days Labor & One 1 Year Parts & Two 2 Years Display2005 Koninklijke Philips Electronics N.V. All rights reserved Specifications are subject to change without notice3139 125