Philips 27PT9007D user manual Troubleshooting Tips, Symptoms

Page 31

TROUBLESHOOTING TIPS

Check the List of Symptoms and Suggested Steps To Take before requesting Service. You may be able to solve the problem yourself.

If you face problems connecting the TV to external devices, please refer to the User Guide of the external device or call their service centers for help. Charges for TV installation and adjustments of customer controls are not covered under your warranty.

SYMPTOMS

,

Installation Can t get the AV channels on the TV screen.

Installation

TV displays wrong

 

channel or no

 

channels above 13

Installation

Channel numbers

 

do not follow the

 

channel number

 

of the programs.

Installation

Channel numbers

 

look different. Eg.

 

23-1, 45-3 etc.

Installation

Auto installation is

 

taking too long.

Installation

Cannot set

 

favorite channels

 

in Favorite List.

Parental Control Unable to change Parental Control password.

Closed Caption

Closed Caption

 

text does not

 

appear.

Digital Audio

Unable to switch

 

to another audio

 

language.

Zoom Control

Unable to change

 

picture format.

Information

,,

No Program

Banner

 

,,

Information

appears on the TV screen.

SUGGESTED STEPS TO TAKE

Press the SOURCE button on the remote control repeatedly to select the desired AV channels.

Go to SOURCE TYPE in the television menu and select the correct signal source, then perform the automatic installation again. (Refer to page 11).

Go to SOURCE TYPE in the television menu and select the correct signal source, then perform the automatic installation again. (Refer to page 11).

You are in Digital Mode. Press Ana/Dig button on the remote control to toggle between Digital and Analog mo de.

Auto installation may take 20 to 40 minutes depending on the number of channels that are available.

1.You may not have completed auto installation. Do an auto installation again (refer to page 9).

2.You may have chosen the wrong SOURCE TYPE. Go to SOURCE TYPE in the TV menu and select the correct signal source, then perform the auto installation again (refer to page 11).

You can change the Parental Control password via the helpful hint (refer to page 17).

Closed Caption text takes a while to appear. If Closed Caption text still does not appear, go to Closed Caption menu to switch to another Closed Caption channel (refer to page 26-27).

You can only select different audio languages when the program is broadcasted in different audio language (refer to page 15).

Picture Format Mode only can be activated when you are watching 16:9 Digital programs (refer to page 28).

Information is broadcaster dependent. If the broadcaster does not provide any information. ,,No

,,

Program Information will be displayed when the INFO button on the remote control is pressed (refer to page 29).

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Contents 27PT9007D Proof Purchase Important Safety Instructions Contents Quick Tips Before YOU Start Guide to Digital TVDescription of Remote Control Buttons Remote Control Basic TV and Remote Control OperationFirst Time YOU Turn on the TV Virgin ModeAuto Channel Search Follow these steps for Digital Mode and Analog ModePress Cursor or to select English or Espanol Howto USE the Language ControlHowto USE the Signal Type Control Channel Edit & Name Digital Mode Analog ModeFavorite List Picture Picture Menu ControlsSound Menu Controls Movie Ratings Understanding Parental ControlsActivate Parental Control Movie Ratings TV Ratings Block Channel Unrated and no RatingChild Lock Change PasswordRatings table Downloadable V-CHIPHowto USE the Time Menu Controls Daylight Saving Time ZoneUpdate Clock TV Switching OFFAnalog Closed Caption Controls Follow these steps for Analog ModeDigital CC Style Digital Closed Caption ControlsHowto USE Zoom Control Selecting a Picture Format Using the Remote ControlInformation Banner Information Banner Digital ModeAtsc GlossarySymptoms Troubleshooting TipsSymptoms Suggested Steps to Take Placement of the TV Cleaning and CareWeight & Dimensions SpecificationsPhilips Limited Warranty Index