Philips 27PT9007D user manual Symptoms Suggested Steps to Take

Page 32

 

 

TROUBLESHOOTING TIPS

 

SYMPTOMS

SUGGESTED STEPS TO TAKE

Settings

Error messages

 

 

appear on the

 

 

screen of TV:

 

 

No Signal

Check that the antenna / cable is connected properly and that you have selected the correct

 

 

source type (refer to page 11).

 

No Program

There could be temporarily no transmission on the selected channel. When transmission is

 

 

resumed or when available, your TV will receive it.

 

Audio Only

The current channel has only audio transmission.

Sound

Sound is not in

This could be due to any of the following reasons:

 

Stereo.

1. Not all transmitted broadcasts by the cable or broadcast stations are in STEREO.Try checking

 

 

with several major network stations to be sure that the station you selected is in STEREO.

 

 

2. When using an AV input, the television will not display STEREO even though it is producing

 

 

stereo sound.

Sound

Disturbing sound

It is normal to hear a disturbing sound (such as buzzing, clicking, cracking, humming, whistling, etc)

 

(such as buzzing,

from a distance less than 2 meters (6 feet) with the television sound muted.

 

clicking, cracking,

If problem occurs on one channel, you may have a signal problem. Please contact the cable provider

 

humming, whistling

or local broadcaster regarding the specific channel.

 

etc.)

 

General

No power to the

Check the TV power cord. Unplug the power cord from the TV, wait 10 seconds, then reinsert

 

TV

the plug into your wall outlet. Power On the TV again.

 

 

Plug the power cord directly to the wall socket and not via an extension cord.

 

 

If you need to use an extension cord, check that the fuse on the AC power strip is not blown.

General

TV is not

Ensure the batteries are inserted into the remote control according to the illustration in the

 

responding to

battery compartment (refer to page 7).

 

Remote Control

Reset the TV by disconnecting the power plug from the wall outlet for 10 seconds and then

 

 

 

 

reconnecting it again.

General

No picture to the

Check antenna connections. Are they properly secured to the TV ANT 75 ohm plug?

 

TV

Check the SOURCE TYPE control for the correct tuner setting.

 

 

 

 

Try running the Auto Channel Search feature to find all available channels (refer to page 9).

 

 

Press the SOURCE button on the remote control to make sure the correct signal source is

 

 

selected ( AV, CVI, SIDE, SVHS, Current Channel, etc.).

General

TV displays white

Some DVD discs are encoded with as much as 30% more video information to give the best

 

lines in letterbox

possible picture quality. With the DVD player in the 16:9 picture format, the playback of this

 

when viewing a

type of disc with extra video information can produce a number of small white lines in the

 

DVD disc.

upper portion of the black letterbox area. With some of these discs, this problem is inherent

 

 

and does not require a service call.

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Contents 27PT9007D Proof Purchase Important Safety Instructions Contents Guide to Digital TV Quick Tips Before YOU StartDescription of Remote Control Buttons Basic TV and Remote Control Operation Remote ControlVirgin Mode First Time YOU Turn on the TVFollow these steps for Digital Mode and Analog Mode Auto Channel SearchHowto USE the Language Control Press Cursor or to select English or EspanolHowto USE the Signal Type Control Digital Mode Analog Mode Channel Edit & NameFavorite List Picture Menu Controls PictureSound Menu Controls Understanding Parental Controls Movie RatingsActivate Parental Control Movie Ratings TV Ratings Unrated and no Rating Block ChannelChange Password Child LockDownloadable V-CHIP Ratings tableHowto USE the Time Menu Controls Time Zone Daylight SavingTV Switching OFF Update ClockFollow these steps for Analog Mode Analog Closed Caption ControlsDigital Closed Caption Controls Digital CC StyleSelecting a Picture Format Using the Remote Control Howto USE Zoom ControlInformation Banner Digital Mode Information BannerGlossary AtscTroubleshooting Tips SymptomsSymptoms Suggested Steps to Take Cleaning and Care Placement of the TVSpecifications Weight & DimensionsPhilips Limited Warranty Index