Philips PFL33X7H, PFL38X7H, PFL35X7H, PFL38X7K, PFL32X7H, PFL38X7T General issues, Channel issues

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6 Troubleshooting

General issues

The TV does not switch on:

∙Disconnect the power cable from the power outlet. Wait for one minute then reconnect it.

∙Make sure that the power cable is securely connected.

The TV does not respond to remote control or front controls when switched on:

The TV requires some time to start up. During this time, the TV does not respond to the remote control or front controls. This is normal behaviour.

When you are turning the TV on, off or to standby, you hear a creaking sound from the TV chassis:

No action is required. The creaking sound is due to the normal expansion and contraction of the TV as it cools and warms up. This does not affect performance.

When the TV is in standby, a startup splash screen is displayed, then returns to standby mode:

This is normal behaviour. When the TV is disconnected and reconnected to the power supply, the startup screen is displayed at the next startup.

To switch on the TV from standby, press on the remote control or press any key on the TV.

The standby light on the TV blinks red:

Disconnect the power cable from the power outlet. Wait until the TV cools down before you reconnect the power cable. If the blinking reoccurs, contact Philips Consumer Care.

You forgot the 4-digit code to unlock the channel blocking feature (child lock):

Enter ‘8888’.

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The TV or Smart TV* menu is in the wrong language:

Change the menu to your preferred language.

For more information, see Set up your TV > Language settings > Menu language (Page

29).

* Available on certain models only.

Subtitles are not visible when you play a movie file from a USB storage device:

Subtitle files that are not hard-coded into a video file (for example, *.srt, *.sub, *.idx) are not supported.

You want to upgrade your TV software: Visit www.philips.com/support and

download the latest software package for your TV. Software installation instructions and release notes indicating what's been updated are also available at the site. Full instructions on how to upgrade your TV software are also available at Set up your TV > Update software.

Channel issues

You want to install TV channels

See Set up your TV > Channel settings

(Page 26) for instructions on installing analogue or digital channels. If you want to install satellite TV channels, see Set up your TV > Channel settings (Page 28).

No digital channels were found during the installation:

See the technical specifications to make sure that your TV supports DVB-T, DVB-C or DVB-S in your country.

∙Make sure that all cables are properly connected and that the correct network is selected.

Previously installed channels do not appear in the channel list:

Make sure that the correct channel list is selected.

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Contents Register your product and get support at Contents TV tour TV controls Rear controlsSensors Remote control Safety Important informationEasyLink controls Risk of electric shock or fireFrom toppling over and causing injury to Both the furniture and TV to the wall Or a suitable supportRisk of swallowing batteries ∙ Unplug the TV before cleaning Screen careLock the TV Trademarks and copyrights Sustainability Energy efficiencyEnd of use Help and support Switch TV on or off Adjust TV volumeAutomatic switch off Watch TVSwitch TV channels Manage favouritesManage channel lists Select Rename, then press OKUse smart settings Select a sourceView programme guide Change picture formatView media What you can doPlay files from computer Play files from USBPlay options Access Smart TV Applications Apps Browse Smart TVWhat you need On your home network, connect the TV to the InternetView Text Select aText options While you view text, press Options Select an optionSet locks and timers Sleeptimer Use EasyLinkChild lock Parental ratingControl devices simultaneously Synchronise audio∙ Display the TV Home menu Select speaker output Synchronise audioView Scenea Settings assistant More picture settingsPicture and sound Channel settings More sound settingsReset picture and sound Automatic installInstall analogue channels Install digital channelsFine-tune analogue channels Satellite settings Update channel listInstall satellite channels Language settings Add and remove satellitesMenu language Audio languageUniversal access settings Hearing impaired accessVisually impaired access Subtitles on digital channelsOther settings PlacementTV demo LocationUpdate software Restore default settingsUpdate with USB Update from digital broadcastAbout cables Cable qualityPb Pr Scart Connect devices Blu-ray or DVD disc playerConnect the disc player to the TV with an Hdmi cable TV receiver Video recorder Cvbs Game console Home theatre Digital camera Digital camcorderConnect the digital camcorder to the TV with an Hdmi cable Connect more devices USB hard driveConnect the USB hard drive to the TV with a USB cable Computer Connect the computer to the TV with an Hdmi cableWatch a connected device Network and the InternetAdd new device Rename deviceWired connection Wi-Fi readyConnect Scan for routers If prompted, agree to the End User Licence AgreementWatch CAM services Common interfacePush the CAM in as far as it will go General issues Channel issuesNo digital channels were found during the installation Picture issues You want to rearrange or reorder the channel listSound issues Connection issuesThere are problems with Hdmi devices USB device content is not displayedNetwork issues Contact PhilipsPower and reception Display and soundDisplay resolutions MultimediaSupported audio/video files Supported multimedia connectionsConnectivity Supported TV mounts 10 MMFor 32PFL3507 and 32PFL3307 For PFL32x7 32 to 42 inch TVs Help version UMv 123007122235Age rating Audio syncClock Contact information, on Internet 11 contact PhilipsNetwork, connect Sound settings, reset 26 standby VGA Visually impaired 30 volumeYouTube YPbPr, component video

PFL31X7K, PFL30X7H, PFL35X7T, PFL38X7T, PFL38X7H specifications

The Philips PFL31X7H, PFL35X7H, PFL32X7H, PFL35X7K, and PFL30X7K series showcase Philips' dedication to delivering exceptional smart television experiences. Each model offers a unique combination of features and technologies that cater to the needs of diverse audiences, ensuring entertainment that remains immersive and engaging.

The PFL31X7H series is known for its sleek design and vibrant picture quality. It employs advanced LED backlighting technology, which enhances brightness and contrast ratios, providing a more vivid viewing experience. With a high-definition resolution, it brings content to life, making movies and sports events appear sharp and clear. The model also incorporates Philips’ Pixel Precise HD technology, which optimizes image quality by refining details, making it an excellent choice for movie enthusiasts.

Next, the PFL35X7H enhances this experience with Smart TV capabilities. This model is equipped with WiFi connectivity, allowing users to stream their favorite shows from popular platforms seamlessly. Additionally, its integrated apps provide access to a wide range of entertainment options, from music streaming services to social media. Philips’ Ambilight technology is featured here as well, offering an immersive ambiance that extends the experience beyond the screen through dynamic color lighting.

The PFL32X7H combines efficiency and performance with energy-saving features and a lightweight design. It boasts a clear sound system that enhances audio clarity during action-packed scenes or soft dialogues, ensuring a balanced auditory experience. Furthermore, it is compatible with various device connections, making it versatile for different media sources.

The PFL35X7K model steps up the game with its 4K resolution display, providing four times the detail of Full HD. This model utilizes HDR, or High Dynamic Range, technology, which allows for a broader spectrum of colors and improved contrast. Viewers can appreciate every detail in dark scenes while enjoying vibrant highlights in well-lit moments. The smart interface further enriches usability, featuring voice control for hands-free navigation.

Lastly, the PFL30X7K stands out with its contemporary aesthetics and user-friendly design. This model integrates eco-friendly initiatives, promoting energy efficiency without compromising performance. It also has advanced connectivity options, ensuring compatibility with the latest technology trends.

Overall, Philips PFL series models deliver impressive performance, advanced technologies, and user-centric designs that contribute to an unforgettable viewing experience, making them ideal choices for any entertainment setup.
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