Sound issues, Connection issues | Philips PFL31X7K, PFL38X7H

Philips PFL31X7K Sound issues, Connection issues, There is a picture but sound quality is poor

Sound issues

There is a picture but sound quality is poor:

If no audio signal is detected, the TV automatically switches the audio output off — this does not indicate malfunction.

∙Make sure that all cables are properly connected.

∙Make sure that the volume is not muted or set to zero.

∙Make sure that the TV speaker setting

is selected. Press ADJUST, select [Speakers], and then select TV.

∙Make sure that the TV audio output is connected to the audio input on the HDMI-CEC enabled or EasyLink compliant home theatre device. Sound should be heard from the home theatre speakers.

∙Some devices may require you to manually enable HDMI audio output. If HDMI audio is already enabled but you still cannot hear audio, try changing the digital audio format of the device to PCM ('Pulse Code Modulation'). Refer to the documentation accompanying your device for instructions.

There is a picture but the sound quality is poor:

Make sure that the sound settings are correctly set.

There is a picture but sound comes from one speaker only:

Make sure that sound balance is set to the centre.

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Connection issues

There are problems with HDMI devices:

∙Note that HDCP (High-bandwidth Digital Content Protection) support can delay the time taken for a TV to display content from an HDMI device.

∙If the TV does not recognise the HDMI device and no picture is displayed, switch the source from one device to another and back again.

∙If there are intermittent sound disruptions, make sure that output settings from the HDMI device are correct.

∙If you use an HDMI-to-DVI adapter or HDMI to DVI cable, make sure that an additional audio cable is connected to AUDIO L/R or AUDIO IN (mini-jack only).

You cannot use EasyLink features:

Make sure that your HDMI devices are HDMI-CEC compatible. EasyLink features only work with devices that are HDMI-CEC compatible.

If an HDMI-CEC compliant audio device is connected to the TV and the TV does not display any mute or volume icon when the volume is muted, increased or decreased:

When a HDMI-CEC audio device is connected this behaviour is normal.

USB device content is not displayed:

∙Make sure that the USB storage device is set to Mass Storage Class compliant, as described in the storage device's documentation.

∙Make sure that the USB storage device is compatible with the TV.

∙Make sure that the audio and picture file formats are supported by the TV.

Audio and picture files on your USB storage device do not play or display smoothly:

The transfer performance of the USB storage device may limit the data transfer rate to the TV which causes poor playback.

PFL31X7K, PFL30X7H, PFL35X7T, PFL38X7T, PFL38X7H specifications

The Philips PFL31X7H, PFL35X7H, PFL32X7H, PFL35X7K, and PFL30X7K series showcase Philips' dedication to delivering exceptional smart television experiences. Each model offers a unique combination of features and technologies that cater to the needs of diverse audiences, ensuring entertainment that remains immersive and engaging.

The PFL31X7H series is known for its sleek design and vibrant picture quality. It employs advanced LED backlighting technology, which enhances brightness and contrast ratios, providing a more vivid viewing experience. With a high-definition resolution, it brings content to life, making movies and sports events appear sharp and clear. The model also incorporates Philips’ Pixel Precise HD technology, which optimizes image quality by refining details, making it an excellent choice for movie enthusiasts.

Next, the PFL35X7H enhances this experience with Smart TV capabilities. This model is equipped with WiFi connectivity, allowing users to stream their favorite shows from popular platforms seamlessly. Additionally, its integrated apps provide access to a wide range of entertainment options, from music streaming services to social media. Philips’ Ambilight technology is featured here as well, offering an immersive ambiance that extends the experience beyond the screen through dynamic color lighting.

The PFL32X7H combines efficiency and performance with energy-saving features and a lightweight design. It boasts a clear sound system that enhances audio clarity during action-packed scenes or soft dialogues, ensuring a balanced auditory experience. Furthermore, it is compatible with various device connections, making it versatile for different media sources.

The PFL35X7K model steps up the game with its 4K resolution display, providing four times the detail of Full HD. This model utilizes HDR, or High Dynamic Range, technology, which allows for a broader spectrum of colors and improved contrast. Viewers can appreciate every detail in dark scenes while enjoying vibrant highlights in well-lit moments. The smart interface further enriches usability, featuring voice control for hands-free navigation.

Lastly, the PFL30X7K stands out with its contemporary aesthetics and user-friendly design. This model integrates eco-friendly initiatives, promoting energy efficiency without compromising performance. It also has advanced connectivity options, ensuring compatibility with the latest technology trends.

Overall, Philips PFL series models deliver impressive performance, advanced technologies, and user-centric designs that contribute to an unforgettable viewing experience, making them ideal choices for any entertainment setup.