Philips 42HF9320A manual Troubleshooting, Television and remote control, TV channels, Picture

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2675.1 eng 03-08-2007 14:51 Pagina 47

9 Troubleshooting

Television and remote control

The TV does not switch on

Verify the mains cord connection.

Verify if the batteries of the remote control are flat or weak. Verify their + / - orientation.

You can use the keys on the TV to switch the TV on.

Unplug the mains cord, wait for one minute and plug in the mains again.

The TV does not react on the remote control

Verify if the batteries of the remote control are not empty or weak. Verify their + / - orientation.

Clean the remote control and TV sensor lens.

Use the side control keys to change some of the

basic settings of picture and sound.

Press Volume - and + to adjust the volume. ® Press Program/Channel - and + to go through

the channels marked as favourites. ÒPress Menu to show the main menu.

Press Program/Channel - and + to select and adjust picture and sound menu items.

The red light on the TV blinks

Unplug the mains cord for half a minute and insert it again. Verify if there is enough space for ventilation. Wait until the TV has cooled down. When the TV does not restart to standby and the blinking occurs again, call our Customer Support Centre.

You forgot your code to unlock Child lock

See section 5.8.3 Set code / Change code.

Wrong language in the TV menu ?

Follow these steps to change the language.

Press Menu on the remote control. ® Press navigation key right.

ÒUse navigation down to highlight the third line.

Press navigation key right three times.

º Press navigation key up or down to select your language.

Press OK.

Press Menu to quit the menus.

TV channels

Some TV channels are gone

ENGLISH

 

Verify if the correct channel list is chosen.

 

A channel could be uninstalled in the Rearrange

 

 

menu.

 

No digital channels found during installation

Verify if the TV supports DVB-T in your country. See the list of countries on the TV typeplate.

Picture

There is no picture

Verify if the antenna is connected properly.

Verify if the correct device is selected.

The sound is on, but there is no picture

Verify the contrast or brightness setting in the menu.

The TV picture is poor

Verify if the antenna is connected properly.

Loudspeakers, non-earthed audio devices, neon lights, high buildings or mountains can influence the picture quality. Try to improve the picture by changing the antenna direction or place devices away from the TV.

Verify if the correct TV system is chosen in the Manual installation menu.

If only a certain channel is poor, try to fine tune this channel in the Fine tune menu. See section 6.2.3.

The picture has poor colour

Verify the colour settings in the Picture menu. Select any of the Reset to standard settings in the Reset to standard menu. See section 5.3.2.

Verify the connections and cables of the connected devices.

The TV did not remember my settings when I switch back on

Verify if the TV is set to Home in the TV menu > Installation > Preferences > Location menu.

The picture does not fit the screen, it is too big or too small

Select a more fitting picture format in the Picture format menu.

See section 5.3.4 Widescreen picture format.

Name your connected device in the Connections menu to obtain the best signal handling.

See section 7.4.3 Naming your devices.

Troubleshooting

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Contents Hospitality Television 42HF9320A Installation of your Philips Hotel TV Switch on Settings Standby Last Status Cloning of settings Installation Procedure consists of three simple steps Problems and Solutions Disposal of your old product Table of contents Warranty EEC 2002/96/EC SafetyRecycling Care of the screenTelevision overview Side connectorsBack connectors Your TVProduct highlights Getting startedPosition the TV Mounting the wall mount bracket Wall mountingUnmounting the TV stand 30kg Vesa compliant mounting RNote Remote control batteries Connect the mains cordFirst time installation Antenna cableTo switch off Press B Power at the side of the TV Switch on or off StandbyUse your TV Watch channels from a digital receiver Switch channelsAdjust volume Watch TVSelect a Teletext Watch a DVDTip TV standby with Ambilight Change Ambilight modeRemote control overview Remote controlUse more of your TV Operate other Audio/Video devices This TV remote control can operate DVD devicesSet-Top Boxes and Home Theater Systems Operate DVD, Set-Top Box Home Theater devices Enter the setup code directlyBack to TV mode after 30 seconds Automatic search of all codesTV menu overview Keep the remote in the chosen mode permanentlyMenu Use of the menu Reset to standards Picture and Sound settingsQuick access menu Settings assistantPicture settings ‡ Press q to switch on the Picture format menu Audio language Sound settingsThis section describes how to adjust all sound settings Press navigation key up or down to select a settingSelect pagenumber subpages This section describes how to adjust Ambilight settingsAmbilight TeletextTeletext menu Digital text services UK onlySearch teletext Enlarge teletext pagesSelect a favourite list Create favourite channel listsSelect a channel from a favourite list More on ‘7 or 8 day’ EPG Switch on EPGElectronic Programme Guide EPG ‘7 or 8 day’ EPGTo switch off the On timer, select Off in the On timer menu Timers and locksSubtitling from analogue TV channels SubtitlesActivate or deactivate subtitling Remove the USB device ç Caution Slideshow settingsView and play photos, MP3 Insert a USB deviceThumbnails Music settingsListen to music Listen to radio channels Software updateUpdate assistant Update assistant helps you to update the TV’s softwareSoftware download from the PC to the USB device Transfer of the downloaded software update to the TVUpdate process starts automatically. Please wait Press B on the remote controlSoftware update by digital broadcast DVB-T Automatic installation Channel installationRearrange stored channels Analogue Manual installationDigital reception test Factory settingsUninstall or reinstall a channel Automatic Channel managementConnection overview Back connectorsSecond scart connector ConnectionsHdmi with CEC if present About connectingYPbPr can handle HD TV signals Component Video Hdmi Highest qualityAn S-Video cable Display synchronised audio outRed, White DVD player Connect your devicesUse a scart cable and 2 antenna cables DVD Recorder and Home Theatre SystemDVD Recorder and DVD Home Theatre System Satellite receiverBlu-ray Disc player Use a Hdmi cable HD Digital receiver / HD satellite receiverUse a Hdmi cable and 2 antenna cables DVD-R, Home Theatre System and Digital receiverPersonal Computer For supported PC monitor resolutions, see Technical dataGame console CamcorderNaming your devices Connections setupDigital Audio In if present Audio In L/RInsert a Conditional Access Module Preparing for digital servicesCommon interface menu Height 715 mm Depth 130 mm Weight 39,2 kg TV + stand Width Technical dataPicture TroubleshootingTelevision and remote control TV channelsUSB connection If your problem is not solvedSound Hdmi connectionsIndex Mute key Shift OK key Switch on On timerSet code MonoSTB Modes DVD modesNEC HTS modeAsci SEG