Appendix

Troubleshooting

Troubleshooting hints for Windows can be found below. If you are using Windows NT, NetWare, or another net- work operating system, skip to the Card Diagnostics instructions on page 58.

Troubleshooting Hints for Windows 95 and 98

Problem 1: Windows doesn’t detect new hardware with the EtherFast Card hardware installed, or it continues to detect the card each time you restart your PC.

Solutions

You might not have inserted the PCI card correctly or securely into the appropriate slot of your computer. Check that the card is securely inserted into the appro- priate slot.

You may have previously aborted a new hardware setup. Follow the directions on page 60.

The motherboard in your system might not be Plug-and- Play compatible, your PC’s Plug-and-Play settings may not be enabled, or the motherboard may have Plug-and- Play options not supported by Windows 95/98. If you are not sure, contact your PC’s manufacturer.

Problem 2: Windows can’t locate the driver for the EtherFast Card device.

Solutions

You may have inserted the wrong diskette into your PC’s drive.

The diskette may be defective or files may be missing. Make sure the disk has files called LNE100TX, LNE100.DOS, and LNE100.SYS in a:\ or a folder called Win95 for Window 95 and Win98 for Windows 98

55

Page 57
Image 57
Linksys FENSK05 manual Troubleshooting Hints for Windows 95