Problem solving
Problem | Possible cause | Solution | ||
Pressing the INTERNET | • | Check whether the | First, please check whether the Streamium LCD | |
button produces an |
| Streamium TV can connect | TV connect to a PC by pressing the PC LINK button. | |
empty content screen on |
| to your PC. | If not, see above. | |
your television. |
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• | No broadband Internet | Broadband Internet means at least a 256 kbps | ||
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| connection available. | ||
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| telephone connections will not work. | |
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| • | Not enough broadband | If you share the broadband bandwidth with other | |
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| Internet bandwidth available. | users as it may fall below the minimum | |
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| requirements. | |
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| • Network host (PC) or | Make sure your home network is operational before | ||
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| wireless base station is | you try to connect a networked computer with | |
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| switched off. | the Streamium LCD TV. | |
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| • Internet access not working. | Make sure you can access the Internet from your | ||
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| computer. | |
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| • | Internet Connection Sharing | In this manual, read the chapters on networking. | |
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| (ICS) is not working. | Alternatively, visit www.microsoft.com, click | |
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| Support, and search on ‘ICS’. | |
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| • | Internet or network | See advanced network problem solving on page 42 | |
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| problems. | of the User Manual. | |
New features as | • | You are using an older | Upgrade the Streamium LCD TV and the software. | |
advertised on the |
| software version that does | Upgrade the Steamuim TV by pressing the MENU | |
Internet are not available. |
| not have those features. | button. Then select Online Upgrade. Go to | |
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| www.philips.com/streamium for the latest version | |
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| of the Media Manager software. | |
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Internet radio/video services are slow or do not respond.
•Your Internet bandwidth might be (temporarily) too low.
Check for Internet congestion. Do not download large files while listening to Internet radio or viewing movies.
Firewall software and
It says ‘System Recovery’ on the content screen on my TV screen, and I am asked to press ‘Continue’. What’s wrong?
•The internal memory of the Streamium LCD TV has been corrupted e.g. during downloading new software from the Internet and it needs to start the emergency bootloader program that connects to the Internet to restore the Streamium LCD TV to a working state automatically.
Press the red button on the remote control to the emergency bootloader.
1.It will try to recover as many of the existing settings as possible for to your wireless network and the Internet.
2.If it cannot recover any wireless settings, you will be asked to connect the Streamium LCD TV with an Ethernet cable to your Internet gateway router or PC with Internet access.
3.It will ask you for any additional settings it needs to connect to the Internet. See the chapter about the Options menu on page
4.Once the emergency bootloader has been able to connect to the Internet and has downloaded a valid software version, it will display ‘Restarting system...’. The Streamium TV should be working again. If not, check your settings by pressing the MENU button.
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23iF9946_12_StDFU_ENG.p65 | 21 | 8/31/04, 4:30 PM |