Philips 23iF9946 Advanced Network problem solving, Movies will not play, For Windows XP / Windows

Page 42

Chapter 16 – Advanced (Network) problem solving

Go to www.philips.com/streamium for the latest information on problem solving.

Movies will not play:

The bit rate might be too high. Convert the movie to a lower bit rate.

Check your broadband Internet speed

At www.2wire.com/meter/bm.html you can check your broadband Internet speed. This should be more than 240 kbps for the Streamium LCD TV’s Internet function to work.

Check with your Internet Service Provider:

–Whether you may connect more than one device (computers and the Streamium system) to the internet connection.

–Whether your ISP allows only devices with registered MAC ad dresses to connect to the Internet.

–Whether or not you need to set-up proxy servers for HTTP and/or RTSP.

Check whether you have activated the same wireless encryption key throughout your wireless network:

If you have forgotten your Encryption key, switch off encryption or set a new encryption key for your entire wireless network and for the Streamium LCD TV.

If you are using a firewall, check whether you have opened the ports

42951 TCP and 42591 UDP:

Some ports need to be opened, check at www.philips.com/streamium for the latest information on which ports need to be open.

Check your network’s IP configuration:

Check the Options menu of the Streamium LCDTV. In the Network > Network Info menu a gateway address should be present.This should be the IP address of the PC or network device that connects to the Internet.You can check the network gateway address through your network adapter program or with IPCONFIG (see below).

Note: Philips Wireless USB/Notebook Adapter users may click the ‘Link information’ tab in the CPWUA/CPWNA Monitor program.

Check your computer’s IP configuration as follows:

For Windows 98SE / Windows Me

1Click ‘Start’,‘Run...’, and enter ‘winipcfg’.

2Click ‘OK’ to view the IP settings.

3In this window, select your wireless network adapter.

4Click ‘More Info>>’ to expand.

For Windows XP / Windows 2000

1 Click ‘Start’,‘Run...’, and enter ‘command’.

2 In the DOS box, type ‘ipconfig /all’ and press Enter.

3For each network adapter, you will see results similar to the window on the left.

•If your network uses static IP addressing that you have set manually, then you will also need to choose a unique IP address for the Streamium LCD TV in the same range as the network’s IP addresses (e.g. 192.168.2.xxx). Use the same subnet mask as your network (e.g. 255.255.255.000), and write down the IP address of the network device that connects you to the Internet (the Gateway IP address).

•Sometimes your Internet Service Provider requires you to use a proxy address. Check this with your Internet Service Provider. Alternatively,check the proxy settings of your Internet browser software for more information.

41

23iF9946_12_StDFU_ENG.p65

41

8/31/04, 4:30 PM

Page 41 Page 43
Image 42
Page 41 Page 43
Contents LCD TV Helpline Contents Table of Contents Safety Precautions Important informationAdding files to the Media Manager Installing the softwareStart by installing Philips Media Manager Opening and closing the Media Manager windowConnecting the Streamium LCD TV Option B If you already have a wireless computer networkSwitch on the Streamium LCD TV InstallingIf you do not have a wireless computer network Option a Pressing the Home Link button on the remote controlSee Problem solving on page 19-21, or Contact our help-line Explore the Home Link menu on the TV screenHave fun If you already have a wireless computer network Option B Wireless Network Name SsidEncryption key See Problem solving on page 19-21, or If you want to make a wired connection Option C Switch on the Streamium LCD TV Option BThrough a wireless base station Enabling broadband Internet entertainmentRegistration for free Internet services Pressing the Internet button for the first timeRC Key If you forget your password You will need to go to your PC to perform Steps 2 toSwitching from Streamium mode to FM Radio mode Using the Streamium LCD TVSwitching from Streamium mode to TV mode Switching from Streamium mode to PC modeInternet Press Internet or Home Link button on the remote control Basic navigationThis is the basic way of navigating through all the menus Additional information Problem solving Audio/video problemsProblem Possible cause PC / Network problems Problem Possible cause SolutionProblems New features as You are using an older Wireless base station isSwitched off Streamium LCD TV Internet access not working Pressing the Internet Check whetherRemote Control Functions of Remote control buttons for Streamium functionsUsing the remote control Direct number key entry Entering or editing numeric and text informationNavigation keys SMS TEXT-style keysNavigation view Jump To number keys on the remote controlAdvanced navigation and advanced Streamium functions Smart Navigation Available for certain versions onlyTrack info Play ViewFor movies Colour buttons barEditing media information and creating playlists Advanced Philips Media Manager usesAbout ‘My.Philips.com’ Managing your Streamium accountOptions menu Main Menu System MenuNetwork menu Static IP settings Preferences menuParental Level Disclaimer Wired What you need to know about networksAlso known as Direct connection network max. two PCs Wired Network with More than TWO PCsWireless Network with More than TWO PCs Also known as ad-hoc / peer-to-peerAdvanced wireless network information DOs and DON’Ts of securing your wireless network DON’TF66 Entering an encryption keyWEP key conversion table Z7ASetting the encryption key for the Streamium LCD TV Setting the encryption key for your Wireless Network AdapterInternet connection sharing ICS configuration and usage issuesPrefered solution Important notesClick ‘OK’ to accept the changed settings Enabling Internet Connection Sharing ICSEnabling Internet Connection Sharing for Windows XP Click Start, Settings, and Control Panel Enabling Internet Connection Sharing for Windows 98SENext, check your Network properties as follows Enabling Internet Connection Sharing for Windows Me Enabling Internet Connection Sharing for WindowsFollow the instructions on the screen, and enter Advanced Network problem solving Movies will not playFor Windows XP / Windows Glossary Model PROD. no LCD TV Table of Contents IntroductionPresentation of the LCD Television Remote controlAdjustable stand Rear of set Television keysRemote control keys VolumeInstalling your television set Quick installationOther settings in the Install menu Program sortManual store Feature settings Picture settingsSound adjustments Description of the adjustmentsFormats Teletext Press You will obtainUsing the radio Using in PC monitor modeSatellite receiver, decoder, CDV, games, etc Connecting peripheral equipmentVideo recorder with decoder To select connected equipmentHeadphones AmplifierTips GlossaryGeneral Points Model PROD. no
Top Page Image Contents