Philips 37PF9730/10 instruction manual Problem, Solution

Page 63

Troubleshooting

Problem

Possible cause

Solution

The Installation CD will not

• Autorun is disabled on your PC.

Double-click ‘My Computer’, then

start.

 

the CDROM drive icon and finally

 

 

‘Philips.pdf’ to start the CD.

 

 

 

The software will not install.

• Wrong operating system.

Go to www.philips.com/support

 

 

to see which operating systems

 

 

are supported.

 

 

 

My PC is not detected in the

• PC is switched off.

• Switch on your PC.

Browse menu.

• The Philips Media Manager

• Start the Philips Media Manager

 

software is not running.

software.

 

 

• Connect the wireless network

(Media servers is displayed)

• No wireless network adapter

adapter to your PC.

 

connected.

• Make sure your home network

 

• Network host (PC) or wireless

is operational before you try to

 

station base is switched off.

connect a networked computer

 

 

with your TV.

 

 

• Add your TV’s MAC address to

 

• Your wireless access point/

the list of devices that may

 

router employs MAC filtering

connect to your wireless access

 

and prevents the TV from

point/ router. See the user

 

connecting to your network.

manual that came with your

 

 

wireless access point/router for

 

 

instruction on how to do this.

 

• Your TV is not connected

• Select Media servers and press

 

properly to the network.

the OK key. Follow the

 

 

instructions on screen.

 

 

 

I can’t see the files on my PC.

• No files were added in the

• Check that files have been

 

Philips Media Manager.

added using the Philips Media

 

 

Manager.

 

• Media format not supported

• Go to www.philips.com/support

 

 

to check for the latest

 

 

information on supported

 

 

formats.

 

 

 

No wireless connection or

• Wireless signal range, speed, and

Switch off wireless devices that

intermittent drop-out of the

strength can be affected by

interfere with your wireless

wireless connection.

interference from neighbouring

network connection.

 

wireless networks and devices.

Place the wireless access point

 

Electro-magnetic devices such as

as high and centrally as possible

 

televisions, radios, micro-wave

to improve signal strength.

 

ovens, and cordless telephones,

Always try to reduce the

 

especially those with frequencies

number of wireless connections.

 

in the 2.4 GHz range, may also

You wiill in most cases not be

 

interfere with wireless

able to stream video if both PC

 

transmission.

and TV are connected wireless

 

 

to the network.

 

 

Keep access point and Ehternet

 

 

bridge away from large metal

 

 

objects.

 

 

 

New features as advertised on

• You are using an older software

Upgrade the TV software. See

the Internet are not available.

version that does not have

your TV user manual.Also check

 

those features.

for the latest version of the

 

 

Philips Media Manager software

 

 

(see www.philips.com/support).

 

 

 

20

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Contents Contents Make your connections Safety warningsRemote control Switch the TV onKeys at the top of the TV First time installationUse of the remote control RC4310 Dual screen/PIP Define the position of the PIP screenPicture format Multimedia Alphanumeric keys on the remote controlBrowse screen TelevisionIntroduction How to navigate through the Settings menusTo use the menus DemoSelect the menu language and country InstallationAutomatic installation Manual installationPreferred channels Reshuffle/Rename channelsReshuffle RenameUSB device/Memory Card upgrade Software upgradePicture/sound preferences Setup menuFeatures preferences Teletext PreferencesSet/Change code Factory settingsMenu preferences Programme titleSource DecoderDigital Audio Picture menu TV menuHue Digital optionsDynamic contrast Colour enhancementSound menu Select subtitles Features menuSleeptimer On timerSmart colour modes Ambilight menuRemoving the memory card / USB device Viewing content from a Memory card / USB deviceMultimedia Browser Inserting a memory card / USB deviceFunction keys at the bottom of the screen Other function keys on the remote controlMultimedia Browser menu Following icons may appearTeletext Teletext menu Equipment to connect to the side connectionsConnect Peripheral Equipment Decoder and Recorder Recorder VCR-DVD+RWExternal 1/2/3 Recorder and other equipmentDVD Player or other peripheral digital source equipment Equipment with Component Video Output Connectors YPbPrMultiChannel Surround receiver Digital MultiChannel Surround receiverAnalogue MultiChannel Surround receiver Hdmi DVI VGA Equipment to connect to a DVI connectorRecord a TV programme with your recorder with EasyLink Record with your recorderTo select connected equipment Record a TV programme with your recorder without EasyLinkDirect selection of a connected peripheral equipment Normal modeExpert mode Audio- and video equipment keysSetting the remote control to work peripheral equipment Code setupTo cancel the selected mode Satellite Receiver Digital Video Disc DVDDVD/R Learnable remote controlPage Check if the source complies with a supported code TipsRecycling How to dispose of batteries?Care of the screen Stationary images on the TV screenVerifying the version of the TV software Preparing a portable memory for software upgradeManual software upgrade procedure Automatic software upgrade procedureAnnex 2 Philips TV Slideshow Format with background music General RulesGeneral Format Tag Name Use Description Supported XML-tagsAnnex 3 Philips TV Portable Memory and USB Digital Content IssuesPortable Memory Issues Digital Camera IssuesUSB Memory Device Issues Contents ‘ Change the PMM server name Select your PMM menu languageAdding files in the Philips Media Manager PMM Before connecting your TV Identifying your PC configurationConnecting your TV Viewing multimedia content To shuffle music collections in a random way Function keys at the bottom of the screenAnnex 1 Creating a wireless network connection Preparing your network Configuring a wireless Ethernet bridgeTesting the wireless Ethernet bridge Configuring the wireless Ethernet bridgeRe-securing your wireless network Annex 2 Wireless network security View network settings Network modeIP configuration Windows Windows XPWindows 98/Me Click on the Network icon under Internet & Network Apple Macintosh Computers Mac OSSupported Extensions OverviewDetailed Audio codec specifications Detailed Video codec specificationsRemark General restrictionsNetwork related restrictions Memory Card and USB related restrictionsSolution ProblemGlossary