Philips 14PV375/07, 21PV375/07 Before you call an engineer, No picture when you play a cassette

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9. Before you call an engineer

If, contrary to expectation, you have any prob- lems using this TV-Video Combi, it may be caused one of the following reasons.

Your TV-Video Combi does not respond to any button being pressed:

*There is no power supply: check the power supply.

*Parental control is on:switch the parental con- trol off.

*There is a technical problem: disconnect from the mains power supply for 5 minutes, then power-up again.

If this doesn't help, you can reset your TV-Video Combi to the default factory settings.

Resetting devices to default factory settings *Warning: All the information stored (TV chan- nels, time and date, TIMER) will be cleared.

1.Switch the TV-Video Combi to stand-by. 2.Press and hold REC I and PROG P+ at the

same time for 2 seconds or more.

A cassette is jammed in the TV-Video Combi *Don’t use force. Disconnect the set from the mains and reconnect it again after a few sec- onds.

Remote control does not work

*Remote control is not pointed at the TV-Video Combi.

*Take out the batteries, wait for 10 seconds and place them back in the remote control. *Batteries have run out. Change the batteries.

No picture when you play a cassette

*There is no recording on the cassette.

Poor picture quality when you play a cas- sette

*The cassette is badly worn-out or of poor qual- ity. Use a new cassette.

*Tracking is not properly adjusted. Turn to sec- tion ‘Manual Tracking’.

*Magnetism from nearby appliances and geo- magnetism might affect the colour of the TV picture. Move the TV-Video combi away from such sources. The TV-Video combi will readjust itself automatically. If you want to initiate an immediate readjustment, unplug the TV-Video combi from the mains and plug it in again approximately 30 minutes later.

No recording possible

*The TV channel you want to record is not stored or you have selected the wrong pro- gramme number: check TV channels stored. *A cassette was inserted that does not have the security tab (cannot be used to record): Insert a cassette with an intact security tab or change cassette. For more information, please see the section ‘Preventing accidental erasing’ in chapter ‘Manual Recording’.

*’VPS/PDC’ switched on but ‘VPS/PDC time’ wrong: enter ‘VPS/PDC time’ exactly to the

minute. Check your aerial connection.

The wrong TV channel has been recorded after you programmed a recording using the VIDEO Plus system

1.Enter the PlusCode number you wanted to record.

2.Confirm with .

3.Check the programme number/channel name in the ‘PROG.’ input field.

4.If this does not correspond to the desired TV channel, select the input field and change the programme number/channel name.

5.Confirm with .

Smart Clock does not work

*You have stored on programme number ‘P01’ a TV channel that does not transmit TELETEXT. Store on ‘P01’ a TV channel that transmits

TELETEXT.

*Poor TELETEXT reception. Store a TV channel on ‘P01’ with good TELETEXT reception.

*You have not activated the Smart Clock func- tion. Switch the function ‘ON’.

You can also call the customer service centre in your country.The telephone numbers can be found on the back of this instruction manual.

Have the model number (MODEL NO) and the production number (PROD.NO.) of your TV- Video Combi ready.

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Contents Table of Contents Tvcr Supplied accessories SpecificationsImportant notes regarding operation Brief Front of the device Connecting additional devices Connecting the TV-Video CombiPreparing the remote control for operation Connecting the cableNavigation in the screen menu Important notes for operationPreparation for use Installing your TV-Video CombiDecoder allocation Automatic Tuning Using the satellite receiverManual TV channel search Clock resets automatically Setting the clockSorting and clearing TV channels manually TV set functions Playback Manual recording Selecting the recording speed SP or LP Recording with automatic switch-off OTR One-Touch-RecordingPreventing accidental erasing Lining up recordings assemble cutWhat do I need to know about VPS/PDC? Programming a recording TimerWhat is VPS/PDC? Programming a recording with the Video Plus+ systemHelpful Hints Programming a recording from the external sources How to check, change or delete a programmed recording TimerHow to change a programmed recording Timer Programming a recording without the Video Plus+ systemBlue Background on or off Switching the status display off or onOther functions Continuous playbackNo recording possible No picture when you play a cassettePoor picture quality when you play a cas- sette Before you call an engineerAustria