NEC xen mail cti manual Xen IPK

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Xen IPK

Xen Mail CTI

Conversation Guide

NEC Business Solutions Ltd

Document No.: 8558

Release 1.0

June 2004

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Contents Xen IPK This page Intentionally Left Blank Table of Contents This page Intentionally Left Blank B L E A B L E Prompts by text B L E 1 Prompts by text Phrases containing prompt Trailing NM043 SUBPHNumberTrailing NM042 Prompts by text Phrases containing prompt 8558No All settings have been erased and your mailbox remains as PHSubScreeningIsNotSupported Choose a code that you will not forget. The code should be Prompts by text DS010 PHDlvEnterActiveDays For groups SR044 PHSubExitOrAskForExt If you dont know the number and would like to hear a list SY005 PHSysMgrSorryDidntHear Selection now Im sorry, the two security codes you entered dont match May DT012 SUBPHMonth GR002 PHGroupNotEnteredNeedsName Group Or enter pound pound to select by extension number at NT001 PHNetEnterExt Like to leave a message for Last name directory PHGroupContDelMemberbyName Remember, you may enter 2 to add to your voice message HD009 PHHoldHoldOptions Another extension at any time Three letters of your first name. First name directory DS016 PHSubCurrentNumberHasSpecial GR028 PHGroupTheNumberIs Groups name are Phgaenvms There is one new fax FM009 PHFaxCkYouHaveVoicelessFaxes This fax cannot be delivered, since no phone number has ME015 PHOptToChangeTransferNumber Holding ME029 PHChkMAMVMNetNotResendable Redirect, 9 save as new GI005 Not used in current version Number ME023 PHChkMAMSubscriberOld Stamp, 8 redirect Totaling DT030 PHChkTotalTime Prompts by text Phrases containing prompt SS008 PHSubLikeIncludedInDirectory Would you like to leave this group an additional message? 2004 Available, another for when you are on the phone. Would You must delete an existing mailbox before you can add a Callers will have to know your extension number to reach Prompts and phrase names by prompt number A B L E Prompts and phrase names by prompt number Prompts and phrase names by prompt number B L E 2 Xen Mail CTI Conversation Guide Phgaenvms Xen Mail CTI Conversation Guide Release Or 3 to try another extension at any time FB022 FM028 Save this fax as new? PHFaxCkSaveFaxAsNew Xen Mail CTI Conversation Guide FX008 Im sorry PHFaxNumberNotValid Number GI002 Xen Mail CTI Conversation Guide Xen Mail CTI Conversation Guide PHGroupNotEnteredNeedsName PHGroupCreated PHGroupLikeToChangeMore PHHoldHoldOptions PHBoxBadIDorPassword Old messages, 6 setup options PHSMOptHearReceipts ME006 Stamp, 8 redirect, 9 save as new ME023 Xen Mail CTI Conversation Guide NM059 Trailing SUBPHNumberTrailing NM060 NM061 Xen Mail CTI Conversation Guide PHNetEnterExt Xen Mail CTI Conversation Guide Message? Xen Mail CTI Conversation Guide Thank you. If youd like to add to your message, enter 1 to Xen Mail CTI Conversation Guide Doc June PHSubExitOrAskForName PHSubSetSecurityCode PHSubChooseACodeWillNotForget SP075 Current greeting is PHSBOwnTheCurrentGreetingIs SR003 Xen Mail CTI Conversation Guide Three letters of your last name. Last name directory SS005 SY013 This is software version PHSysMgrVersionNumber PHSysMgrNoAddDuplicateID New one SY071 Xen Mail CTI Conversation Guide Prompts by phrase name A B L E Prompts by phrase name Prompts by phrase name B L E 3 Stamp, 8 save as new, 0. Repeat message, pound SUBPH1 Call transferred today yesterday Number days You have Number new messages. There are no Name. For Q enter 7, for Z enter 9. Or, at GL004 Correct, enter 1 to change it, enter FX022 Hear the fax tone, press the start button on your fax Fax phone number FM026 PHFaxCkFaxDeleted Fax deleted FM078 Would you like me to deliver this to your usual fax Phrase name Your disk is almost full. Logging of all call data has Please contact your system representative ER029 GR070 Private Open group created. Ready to add the first There are no further matches to the group number Holding, remain silent, leave a message, enter HD012 Name for Q, enter 7 for Z, enter 9. Please enter GL004 Would you still like to leave this person a message? Site number PHNetLvAskForNameAtNode Review old messages, 6 setup options PHOptNoNewHearReceipts Any more PHRecRecording SR042 PHRecRecordingPaused Would you like to try again? SP070 PHSpdlOptionNotAvailable Im sorry, I cannot understand your voice. Use your Enter star GL025 Persons last name. Please enter the letters now SL110 Beep, please state your first and last name state Im sorry, the two security codes you entered dont PHSysMgrAddComplete Add complete SY028 PHSysMgrExtensionX Extension Number SY031 SUBPHNumberString There are currently no scheduled days SY078 SUBPHTime SY010 Remember, press the start button when you hear This page Intentionally Left Blank Unnumbered prompts A B L E Unnumbered prompts Unnumbered prompts B L E 4 This page Intentionally Left Blank Shortcuts Mail Integration Package
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xen mail cti specifications

NEC Xen Mail CTI is a sophisticated communication solution designed to enhance the efficiency and productivity of businesses by integrating telephony with information technology. This system represents a significant step forward in unified communications, streamlining workflows and enabling seamless interactions across various platforms.

One of the primary features of NEC Xen Mail CTI is its advanced call management functionality. Users can easily manage incoming and outgoing calls through a single interface, which allows for efficient call handling and reduces the chances of missed communications. This feature is particularly beneficial for customer service departments and sales teams that rely on timely responses and follow-up calls.

Another noteworthy aspect of NEC Xen Mail CTI is its integration capabilities. The CTI system can effortlessly synchronize with existing Customer Relationship Management (CRM) software, allowing users to access customer information instantly during calls. This helps to improve customer interactions by providing agents with context about the caller, thereby enabling personalized service and faster resolution of inquiries.

In addition, NEC Xen Mail CTI features robust voicemail management. Users can manage voicemail messages through their email or mobile device, which adds convenient access to important messages from any location. This functionality enhances communication efficiency, as team members can remain connected even when they are away from their desks.

The technology behind NEC Xen Mail CTI is also notable. Employing Voice over Internet Protocol (VoIP) technology, the system supports high-quality audio for voice communications while minimizing costs associated with traditional phone systems. Moreover, the integration of artificial intelligence and machine learning capabilities allows for improved call analytics and reporting, enabling businesses to track call volumes, call durations, and agent performance.

Security is paramount in today’s digital landscape, and NEC Xen Mail CTI addresses this through encrypted communications and secure access protocols, ensuring that sensitive information remains protected. Additionally, the system is designed to be flexible and scalable, making it suitable for businesses of all sizes, from small startups to large enterprises.

In conclusion, NEC Xen Mail CTI stands out for its comprehensive features, seamless integration with existing tools, advanced call management capabilities, and robust security measures. By leveraging modern technologies, it streamlines communications, enhances customer interactions, and ultimately drives business success. Organizations seeking to elevate their communication strategy and improve overall productivity will find NEC Xen Mail CTI to be a valuable asset.
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