NEC xen mail cti manual Fax phone number FM026 PHFaxCkFaxDeleted Fax deleted FM078

Page 99

Xen Mail CTI Conversation Guide

 

 

Phrase name

Phrase text

Includes prompts

 

 

PH_Fax_SystemDown

I'm sorry, I can't receive a fax at this time.

FB014

 

 

 

 

 

 

 

PH_Fax_SystemDown

I'm sorry, I can't deliver a fax at this time.

FB015

 

 

 

 

 

 

 

PH_Fax_WontHoldSoTakeMsg

I'll record your message You may leave a voice

FB004

 

 

 

message You may add to your voice message at

FB005

 

 

 

the tone.

FB006

 

 

 

 

 

 

 

PH_Fax_YouAreInLine

To wait for a fax machine, enter 1. To cancel your

FB009

 

 

 

fax and [leave a add to your] voice message, enter

FB010

 

 

 

2.

FB011

 

 

 

To continue to wait for a fax machine, enter 1. To

FB012

 

 

 

cancel your fax and [leave a add to your] voice

FB017

 

 

 

message, enter 2. Fax calls are answered in the

FB018 FB024

 

 

 

order received. Or to try another extension, enter

FB025

 

 

 

#. If you'd like to wait for a fax machine, say yes.

FB026

 

 

 

To cancel your fax and [leave a add to your]

FB027

 

 

 

message, remain silent. To continue to wait for a

HD010—HD019 HD020

 

 

 

fax machine, say yes.To cancel your fax and [leave

 

 

 

 

a add to your] message, remain silent. You are 1st

 

 

 

 

10th in line. There are over 10 calls holding ahead

 

 

 

 

of you.

 

 

 

 

 

 

 

 

PH_Fax_YouSelected

You have selected... document. To confirm this

FX011

 

 

 

selection enter 1, to cancel it enter 2.

FX012

 

 

 

 

FX013

 

 

 

 

 

 

 

PH_FaxCk_AlreadyDelivered

This fax has already been delivered.

FM041

 

 

 

 

 

 

 

PH_FaxCk_ArrivedAt

The fax arrived... for from Group number

FM058

 

 

 

<Number>

FM038

 

 

 

 

FM068

 

 

 

 

SL019

 

 

 

 

SL042

 

 

 

 

GR013

 

 

 

 

SUBPH_NumberString

 

 

 

 

 

 

 

PH_FaxCk_AttemptedAt

Fax attempted...

FM039

 

 

 

 

 

 

 

PH_FaxCk_AutodeliverFailed

The first next fax could not be automatically

FM051

 

 

 

delivered.

FM052

 

 

 

 

FM053

 

 

 

 

 

 

 

PH_FaxCk_CallerCouldntHold

But, all fax ports were busy.

FM056

 

 

 

 

 

 

 

PH_FaxCk_CallerDidntHold

The caller chose not to hold for a fax port.

FM055

 

 

 

 

 

 

 

PH_FaxCk_CannotDeleteFax

Cannot delete this fax right now.

FM067

 

 

 

 

 

 

 

PH_FaxCk_ConfirmDelivery

Your fax(es) will be delivered shortly.

FM030

 

 

 

 

FM072

 

 

 

 

FM031

 

 

 

 

 

1.0

 

PH_FaxCk_CouldntDeliver

A fax delivery you requested was incomplete. You

FM061

 

 

requested the delivery...

 

Release-

 

 

 

 

 

 

 

 

PH_FaxCk_EnterPhoneNum

For a different fax machine... enter the digits of the

FM076

 

 

PH_FaxCk_DeliveryInProgress

This fax is already being delivered.

FM040

8558No.

2004

 

fax phone number.

FM026

 

 

 

 

 

 

 

 

 

 

PH_FaxCk_FaxDeleted

Fax deleted.

FM078

Doc.

June

 

 

 

PH_FaxCk_FaxNeverDelivered

This fax has never been delivered.

FM050

 

 

 

 

 

 

 

Prompts by phrase name

T A B L E • 3 –95

Page 98 Page 100
Image 99
Page 98 Page 100
Contents Xen IPK This page Intentionally Left Blank Table of Contents This page Intentionally Left Blank B L E A B L E Prompts by text B L E 1 Prompts by text Phrases containing prompt Trailing NM043 SUBPHNumberTrailing NM042 Prompts by text Phrases containing prompt 8558No All settings have been erased and your mailbox remains as PHSubScreeningIsNotSupported Choose a code that you will not forget. The code should be Prompts by text DS010 PHDlvEnterActiveDays For groups SR044 PHSubExitOrAskForExt If you dont know the number and would like to hear a list SY005 PHSysMgrSorryDidntHear Selection now Im sorry, the two security codes you entered dont match May DT012 SUBPHMonth GR002 PHGroupNotEnteredNeedsName Group Or enter pound pound to select by extension number at NT001 PHNetEnterExt Like to leave a message for Last name directory PHGroupContDelMemberbyName Remember, you may enter 2 to add to your voice message HD009 PHHoldHoldOptions Another extension at any time Three letters of your first name. First name directory DS016 PHSubCurrentNumberHasSpecial GR028 PHGroupTheNumberIs Groups name are Phgaenvms There is one new fax FM009 PHFaxCkYouHaveVoicelessFaxes This fax cannot be delivered, since no phone number has ME015 PHOptToChangeTransferNumber Holding ME029 PHChkMAMVMNetNotResendable Redirect, 9 save as new GI005 Not used in current version Number ME023 PHChkMAMSubscriberOld Stamp, 8 redirect Totaling DT030 PHChkTotalTime Prompts by text Phrases containing prompt SS008 PHSubLikeIncludedInDirectory Would you like to leave this group an additional message? 2004 Available, another for when you are on the phone. Would You must delete an existing mailbox before you can add a Callers will have to know your extension number to reach Prompts and phrase names by prompt number A B L E Prompts and phrase names by prompt number Prompts and phrase names by prompt number B L E 2 Xen Mail CTI Conversation Guide Phgaenvms Xen Mail CTI Conversation Guide Release Or 3 to try another extension at any time FB022 FM028 Save this fax as new? PHFaxCkSaveFaxAsNew Xen Mail CTI Conversation Guide FX008 Im sorry PHFaxNumberNotValid Number GI002 Xen Mail CTI Conversation Guide Xen Mail CTI Conversation Guide PHGroupNotEnteredNeedsName PHGroupCreated PHGroupLikeToChangeMore PHHoldHoldOptions PHBoxBadIDorPassword Old messages, 6 setup options PHSMOptHearReceipts ME006 Stamp, 8 redirect, 9 save as new ME023 Xen Mail CTI Conversation Guide NM059 Trailing SUBPHNumberTrailing NM060 NM061 Xen Mail CTI Conversation Guide PHNetEnterExt Xen Mail CTI Conversation Guide Message? Xen Mail CTI Conversation Guide Thank you. If youd like to add to your message, enter 1 to Xen Mail CTI Conversation Guide Doc June PHSubExitOrAskForName PHSubSetSecurityCode PHSubChooseACodeWillNotForget SP075 Current greeting is PHSBOwnTheCurrentGreetingIs SR003 Xen Mail CTI Conversation Guide Three letters of your last name. Last name directory SS005 SY013 This is software version PHSysMgrVersionNumber PHSysMgrNoAddDuplicateID New one SY071 Xen Mail CTI Conversation Guide Prompts by phrase name A B L E Prompts by phrase name Prompts by phrase name B L E 3 Stamp, 8 save as new, 0. Repeat message, pound SUBPH1 Call transferred today yesterday Number days You have Number new messages. There are no Name. For Q enter 7, for Z enter 9. Or, at GL004 Correct, enter 1 to change it, enter FX022 Hear the fax tone, press the start button on your fax Fax phone number FM026 PHFaxCkFaxDeleted Fax deleted FM078 Would you like me to deliver this to your usual fax Phrase name Your disk is almost full. Logging of all call data has Please contact your system representative ER029 GR070 Private Open group created. Ready to add the first There are no further matches to the group number Holding, remain silent, leave a message, enter HD012 Name for Q, enter 7 for Z, enter 9. Please enter GL004 Would you still like to leave this person a message? Site number PHNetLvAskForNameAtNode Review old messages, 6 setup options PHOptNoNewHearReceipts Any more PHRecRecording SR042 PHRecRecordingPaused Would you like to try again? SP070 PHSpdlOptionNotAvailable Im sorry, I cannot understand your voice. Use your Enter star GL025 Persons last name. Please enter the letters now SL110 Beep, please state your first and last name state Im sorry, the two security codes you entered dont PHSysMgrAddComplete Add complete SY028 PHSysMgrExtensionX Extension Number SY031 SUBPHNumberString There are currently no scheduled days SY078 SUBPHTime SY010 Remember, press the start button when you hear This page Intentionally Left Blank Unnumbered prompts A B L E Unnumbered prompts Unnumbered prompts B L E 4 This page Intentionally Left Blank Shortcuts Mail Integration Package
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xen mail cti specifications

NEC Xen Mail CTI is a sophisticated communication solution designed to enhance the efficiency and productivity of businesses by integrating telephony with information technology. This system represents a significant step forward in unified communications, streamlining workflows and enabling seamless interactions across various platforms.

One of the primary features of NEC Xen Mail CTI is its advanced call management functionality. Users can easily manage incoming and outgoing calls through a single interface, which allows for efficient call handling and reduces the chances of missed communications. This feature is particularly beneficial for customer service departments and sales teams that rely on timely responses and follow-up calls.

Another noteworthy aspect of NEC Xen Mail CTI is its integration capabilities. The CTI system can effortlessly synchronize with existing Customer Relationship Management (CRM) software, allowing users to access customer information instantly during calls. This helps to improve customer interactions by providing agents with context about the caller, thereby enabling personalized service and faster resolution of inquiries.

In addition, NEC Xen Mail CTI features robust voicemail management. Users can manage voicemail messages through their email or mobile device, which adds convenient access to important messages from any location. This functionality enhances communication efficiency, as team members can remain connected even when they are away from their desks.

The technology behind NEC Xen Mail CTI is also notable. Employing Voice over Internet Protocol (VoIP) technology, the system supports high-quality audio for voice communications while minimizing costs associated with traditional phone systems. Moreover, the integration of artificial intelligence and machine learning capabilities allows for improved call analytics and reporting, enabling businesses to track call volumes, call durations, and agent performance.

Security is paramount in today’s digital landscape, and NEC Xen Mail CTI addresses this through encrypted communications and secure access protocols, ensuring that sensitive information remains protected. Additionally, the system is designed to be flexible and scalable, making it suitable for businesses of all sizes, from small startups to large enterprises.

In conclusion, NEC Xen Mail CTI stands out for its comprehensive features, seamless integration with existing tools, advanced call management capabilities, and robust security measures. By leveraging modern technologies, it streamlines communications, enhances customer interactions, and ultimately drives business success. Organizations seeking to elevate their communication strategy and improve overall productivity will find NEC Xen Mail CTI to be a valuable asset.
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