No. 8558 - Release 1.0 | 2004 |
Doc. | June |
Xen Mail CTI Conversation Guide
Phrase name | Phrase text | Includes prompts |
PH_Gst_HowNiceToHear | How nice to hear from you! | SL001 |
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PH_Hold_AllStillBusy | I'm sorry, all lines are still busy. | HD001 |
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| HD002 |
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PH_Hold_AttemptPutYou | I will attempt to put you through. Please stay on the | HD007 |
| line. |
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PH_Hold_HoldMusic | <Music> | HD023 |
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| HD024 |
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| HD025 |
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| HD026 |
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| HD027 |
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| HD028 |
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| HD029 |
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| HD030 |
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| HD031 |
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| HD032 |
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PH_Hold_HoldOptions | While you are holding Remember, you may enter | HD008 |
| 2 to leave a message, or 3 to try another extension | HD009 |
| at any time. | VC007 |
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| VC008 |
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PH_Hold_NameStillBusy | <Name> The person you are trying to reach is | MB017 |
| still on the phone now. | MB005 |
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| HD003 |
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PH_Hold_NoLongerBusy | I'm sorry, the line is no longer busy, but now it | HD022 |
| doesn't answer. |
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PH_Hold_TooMany | And I have too many lines holding already. | HD021 |
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PH_Hold_YouAreInLine | Calls are answered in the order received. You are | HD004 |
| <Number> in line. If you'd like to hold to | HD010 |
| continue to hold, please say Yes; enter 1; to stop | HD011 |
| holding, remain silent, leave a message, enter 2 | HD012 |
| remain silent. to try another extension, enter 3. You | HD013 |
| must enter a tone to remain connected. There are | HD014 |
| over 10 calls holding ahead of you. | HD015 |
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| HD016 |
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| HD017 |
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| HD018 |
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| HD019 |
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| HD005 HD033 HD034 |
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| HD006 HD020 |
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PH_Leave_AskForExt | Please enter the extension number Or, to spell the | SR012 |
| person's last name, enter pound pound. | SR047 |
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PH_Leave_AskForExtOr | Please enter the extension [number] <Number> for | SR012 |
| groups and remote sites. Or, to spell the person's | SR043 |
| last name, enter pound pound. | NT026 |
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| SUBPH_NumberString |
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| SR047 |
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PH_Leave_AskForGroupNumber | Please enter the three digits of the group number. | GR061 |
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Prompts by phrase name | T A B L E • 3 |