Problems and Solutions Guide

Problem	Possible Cause	Solution

Vehicle was running but	Loose wire or loose connectors	Check all wires and connectors. Make sure the motor
suddenly stopped		harness connector is plugged into the battery, and that
		there are no loose wires around the motors.

	Tripped thermal fuse	Each Power Wheels® 12 volt battery has a built-in thermal
		fuse. A thermal fuse may “trip” and shut down operation of
		the vehicle if the vehicle is overloaded or the driving
		conditions too severe. The fuse will automatically reset itself
		after approximately 25 seconds, allowing the vehicle to
		resume normal operation. To avoid repeated automatic
		shutdowns, do not overload the vehicle by exceeding the
		130 lb. maximum weight capacity or by towing anything
		behind the vehicle. Avoid severe driving up very steep hills
		or running into fixed objects, which can cause the wheels to
		stop spinning while power is still being supplied to the
		motors. If a thermal fuse continually trips, contact your local
		Power Wheels® authorized service center.

Short run time (Less than	Undercharged battery	Charge the battery. A new battery should have been
1 - 3 hours per charge)		charged for at least 18 hours before using the vehicle for
		the first time. After first-time use, recharge the battery for
		at least 14 hours after each use. Never charge the
		battery longer than 30 hours.

		Check all wires and connectors. Make sure the charger
		connector is plugged into the battery, and that the charger
		is plugged into the wall.

		Make sure power flow to the wall outlet is “ON”.

	Overcharged battery	Do not charge the battery longer than 30 hours. If you
		suspect that your battery is damaged as a result of
		overcharging, contact your local Power Wheels® authorized
		service center. They can test your battery for you.

	Battery is old and will not	Even with proper care, a rechargeable battery does not
	accept full charge	last forever. Average battery life is 1 to 3 years depending
		on vehicle use and use conditions. Replace the battery with
		a new Power Wheels® 12 volt rechargeable battery. For best
		performance, do not use substitute parts.

	Tripped thermal fuse	Each Power Wheels® 12 volt battery has a built-in thermal
		fuse. A thermal fuse may “trip” and shut down operation of
		the vehicle if the vehicle is overloaded or the driving
		conditions too severe. The fuse will automatically reset itself
		after approximately 25 seconds, allowing the vehicle to
		resume normal operation. To avoid repeated automatic
		shutdowns, do not overload the vehicle by exceeding the
		130 lb. maximum weight capacity or by towing anything
		behind the vehicle. Avoid severe driving up very steep hills
		or running into fixed objects, which can cause the wheels to
		stop spinning while power is still being supplied to the
		motors. If a thermal fuse continually trips, contact your local
		Power Wheels® authorized service center.