Contour 1102, J61250712V1100 manual Tips & Troubleshooting, Battery Will Not Fit

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Tips & Troubleshooting

The following troubleshooting guide is to help you solve any issues you come across with VholdR. We have provided simple steps for the top customer issues that you might face. If you are unable to resolve an issue with the guide below, please contact VholdR Support. We are happy to work with you and are here to support your VholdR adventures.

Support Hours: Monday - Friday, 9:00am to 6:00pm PST

866.397.6920 (USA)

206.792.5226 (International)

support@vholdr.com

www.vholdr.com/support

Tips & Troubleshooting

Battery Will Not Fit

Steps

1To insert the battery, align the plus sign (+) on the camera with the plus sign (+) on the bat- tery and insert the gold contacts first.

2Hold the battery tab away from the opening to allow enough space for the battery to slide into place. Slide the tab over the top of the battery and ensure it is resting in one of the grooves on top of the battery.

3The battery and camera were made to have a very tight fit to keep the connection as solid as possible which keeps the VholdR from accidentally powering off when in action. Move the battery from side to side until it slides into place.

VholdR Does Not Appear to Hold a Charge

Steps

1Make sure the camera is completely off when charging via the USB cable; the battery takes approximately 4 hours for a full charge.

Note: Charging while the camera is on will take twice as long. The battery status light will not turn green when the camera is powered on while charging.

2Charge the battery more quickly using the wall charger. (http://vholdr.com/shoot/ accessories/overview)

3Remove the battery and make sure the gold connectors are not dirty or damaged.

4Reinsert the battery making sure that the gold connectors are aligned with the plus sign (+) and that this side is inserted into the camera first.

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Tips & Troubleshooting

Tips & Troubleshooting

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Contents Welcome to Wear Your VholdR Contents Video, right out of the box Part One Getting to know your VholdR CameraCharging the Battery MicroSD Card & BatteryBattery Status Powering Up VholdR Camera StatusMount Part Two Mount, Align, and RecordMount Record Video AlignMinimum PC Requirements Part Three VholdR SoftwareMacintosh Community Install Software and RegisterVholdR Does Not Appear to Hold a Charge Tips & TroubleshootingBattery Will Not Fit VholdR Camera Not Recording Power Button Not FunctioningExcessive Wind Noise While Recording Computer Not Recognizing CameraDifficulty Playing Video on a Mac Formatting your MicroSD cardSlow or Choppy Playback of Video Video Failed to Upload to VholdR.comTWENTY20, INC. Limited Warranty What the Warranty Covers WarrantyTwenty20 Disclaimer Battery HandlingWarranty