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SYMPTOM | POSSIBLE CAUSE | POSSIBLE SOLUTION |
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Flash did not work. | There was sufficient flash for the | This is normal as your cameras |
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| picture and the flash did not fire. | electronic light sensor is |
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| This happens when the camera is | programmed to only fire the flash |
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| set to Auto Flash. | when needed. |
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| Camera’s flash has been turned | Turn the flash to Auto flash. |
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| off. |
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| Flash did not charge. | Verify that the Ready LED has |
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| stopped blinking before taking a |
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| picture. |
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Picture taken is blurry. | Subject or camera was moved as | Hold the camera steady until the |
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the picture was taken. | picture is taken. |
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| The focus was not locked before | Before taking a picture, press the |
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| taking the picture. | shutter button |
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| the focus, and press the shutter |
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| button fully to capture the picture. |
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| (p.11) |
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There is something wrong with | White balance is not set properly. | Reset the white balance feature |
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| to Auto, or for the specific lighting |
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the color of the photographs. |
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| in the surrounding area. |
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Cannot take a picture or a | Memory is full. | Delete unwanted pictures and |
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video clip. |
| continue shooting. |
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| Download the stored files to your |
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| PC and delete the files from the |
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| memory card. |
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| Insert a memory card with |
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| sufficient memory available. |
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| Camera is not set in picture/video | Set the camera to the proper |
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| clip taking mode. | mode for recording video clips, or |
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| taking photographs. |
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| Power is off. | Turn the power on. |
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| Camera is in Auto Power off | Turn the power on. |
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| mode. |
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Cannot take a picture or a | The SD card is locked or write | Remove the SD card from the |
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video clip when using an SD | protected. | card slot and slide the lock switch |
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memory card. |
| to off. |
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Picture is blurred when looking | Viewfinder is dirty. | Clean the viewfinder with a soft |
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through the viewfinder. |
| cloth or cotton swab. See the |
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| Camera maintenance section. |
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Part of the picture/ video clip is | Something was blocking the lens | Keep hands, fingers, etc. away |
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missing. | when taking the picture. | from the lens when taking a |
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| picture. |
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| The picture was not centered | Leave space around the subject |
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| correctly in the viewfinder. | when centering the picture in the |
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| viewfinder. |
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Camera is not responding | The battery level is low and the | Replace batteries. |
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during picture capture. | camera does not have sufficient |
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| power to complete picture |
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| capture. |
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