Concord Camera 4340z manual Appendix, Troubleshooting, Problem Cause Solution

Page 54

9 Appendix

Troubleshooting

Problem

 

 

Cause

 

Solution

 

 

 

 

 

 

 

 

 

Batteries are inserted in the wrong

 

Reload the batteries properly (p.8).

 

 

 

direction

 

The camera cannot be

 

 

 

 

 

 

 

 

 

 

 

Batteries are dead

Replace or recharge the batteries

turned on.

 

 

 

 

 

 

 

 

 

 

The battery compartment door is open

 

Make sure the battery compartment

 

 

 

 

door is securely closed.

 

 

 

 

 

 

 

 

 

 

 

 

 

The flash is charging

Wait until the flash is fully charged.

 

 

 

 

 

 

The camera cannot take

 

 

Memory is full

 

Insert a new SD card.

 

 

 

 

 

pictures

 

 

SD card is not formatted correctly

 

The card may be defective, use a new

 

 

 

 

 

card.

 

 

 

Maximum file number is exceeded

 

Turn “File No. Reset” on, then format

 

 

 

 

the card or insert a new card.

 

 

 

 

 

 

 

 

 

 

 

The flash doesn’t fire

 

 

Flash is set to OFF

 

Set the flash to any mode except off.

 

 

 

 

 

 

 

 

 

The camera was moving when the

 

Hold the camera steady when

Image is blurry or out of

 

 

image was captured

 

shooting picture.

 

 

 

 

 

 

 

 

 

Turn the Macro mode on if the subject

focus

 

 

 

 

 

 

The subject was beyond the range

 

is within 10 cm (zoomed out) or 50 cm

 

 

 

within which the camera can focus

 

(zoom in) / don’t use Macro mode

 

 

 

 

 

when shooting distant subjects.

 

 

 

 

 

 

Image is not displayed on

 

 

An SD Card with non-DCIF images

 

This camera cannot display non-DCIF

the LCD monitor

 

 

(recorded with another camera) is

 

images.

 

 

loaded

 

 

 

 

 

 

 

Recorded images are not

 

 

The camera was turned off/powered

 

If the Battery Low indicator appears

saved in memory

 

 

down before the image was stored in

 

on the LCD monitor, replace the

 

 

memory

 

battery immediately.

 

 

 

 

 

 

Cannot transfer images to a

 

 

 

 

Install the USB driver before you

computer after connecting

 

 

USB driver is not installed

 

connect the camera to a computer /

the USB cable

 

 

 

 

turn the camera on.

 

 

 

 

 

 

 

 

 

 

 

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Contents Page Table of contents 9Appendix Package Contents Getting StartedSystem Requirements WindowsMacintosh Safety Information FCC Compliance and Advisory Rear Camera ComponentsFrontFlash TopSide Using the Included AccessoriesUsing the Soft Case Attaching the Wrist StrapOperating the Multi-controller Installing the Batteries Battery Status IndicationsPreparing the Camera Installing an SD Card Formatting Internal Memory Or Card MemoryTurning the Power On / Off To turn off the cameraShooting Mode Play Mode Movie Mode Using the Camera Mode ButtonSetting the Date and Time Shooting For shooting still images Mode Review ModeSetting the Language Date StampSelecting Menus and Settings Menu Items Selectable with the Menu ButtonLanguage Mode BalanceFile On / Off Reset EnglishPlayback Mode Setting the LCD Display ModeShooting Mode Basic FunctionsInformation Displayed on the LCD Monitor Using the Zoom Feature Mode Focus Range Taking PicturesBasic Still Image Shooting Setting the Image Quality and Resolution Resolution PurposeReviewing the Image after Shooting Using the Flash Tips on Red-Eye Reduction featureImage Quality Purpose Center-weighted metering Setting the Metering ModeMacro Mode Multi-pattern meteringSettingDescription Setting the Self-Timer and Continuous ShootingShooting with Self-Timer Continuous ShootingShooting in Long Shutter Mode Adjusting the Exposure ---EV adjustmentUsing the Self-Portrait Mirror Adj usting Color Tones ---Setting the White BalanceVideo Mode Reviewing Photo & Video Clips Reviewing FilesMagnifying Images Erasing Images Individually Viewing the Files in Thumbnail ModeErasing Files From Memory Press Menu to exitErasing files by using the Review Menu Protecting Photos and Video ClipsSetting USB Mode Playing a Slide Show Auto PlayFile Names & Printing About File and Folder NumbersFolder File Capacity File Number Reset 0065Dpof Print Settings To set different printing order for single imagesPrinting still images with a PictBridge printer Printing imagesSetting Print Size Layout Menu Screen Settings ContentPictBridge Custom Menu QualityMacintosh Using the Installer Splash ScreenComputer System Requirements Windows Color DescriptionIdentifying Your Operating System OptionInstalling the Driver and Directx 9 Windows 98/98SE Click Next . figStep Installing Directx 9- Windows Installing Arcsoft Photoimpression ALL Windows Users 3FigClick Yes. fig Win 98 FE/SE Click Next . Fig Click Finish Downloading the Files by Using an SD Card Reader Making ConnectionsDownloading Images to a Computer Connecting the Camera to a Computer with a USB Cable Optional SD Memory Card Understanding Camera Memory and StorageInternal Memory DCF ProtocolUsing Arcsoft Photoimpression Windows only Page Troubleshooting Problem Cause SolutionAppendix Specifications SensorToll in Europe Troubleshooting Section in this User’s GuideGetting Help Toll Free in EuropeJapan EuropeTaiwan