Archos AV 500 series user manual Troubleshooting, USB Connection issues, Solutions

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25 Troubleshooting

25.1 USB Connection issues

Problem: I cannot get my AV 500 to be recognized by the computer or it asks for a driver.

Solutions:

If you are running an operating system other than Windows® XP (Service Pack 1 minimum) with Windows Media® Player 10 or higher, the USB Port setting should be set to ‘Hard Drive’. Go to Settings > System > USB Port and set it to ‘Hard Drive’. Only Windows® XP (Service Pack 1 or higher) with Windows Media® Player 10 or higher will allow for the USB Port ‘Windows Device’ setting.

Shut off and reboot the computer and the AV 500 and then try connecting again in the preferred order mentioned in the chapter Connecting/Disconnecting the AV 500 to/from your PC.

If using a USB hub, try connecting without using the hub (some hubs are not powered and may not work with the AV 500).

If using a USB port in the front of your computer, try a USB port in the back. Front USB ports are often from non-powered hubs.

Do not connect to a USB port repeated through a keyboard.

If using a laptop computer and a docking station, try connecting without the docking station.

Macintosh® users must update to OS 10.2.4 or higher.

(Hard Drive mode) If the Files Allocation Table (FAT) gets corrupted, the AV 500 may not show up in Windows XP for over one minute, and then it comes up as local drive. Use DOS Utility ChkDsk as shown below.

(Hard Drive Mode) Windows® XP may recognize the AV 500 hard drive but yet not assign a drive letter to it. Right click on My Computer and select Manage. Then select Storage, then Disk Management. Within this window you may see the hard drive and be able to assign a drive letter by right-clicking on the hard drive, and selecting the option Change drive letter and paths

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Contents Archos Mobile Video Recorder AV 500 Series Table of contents Connecting Devices to the USB Host Port Music Using iTunes with your AV Photo Viewing PhotosBrowser Using the Browser Connecting/Disconnecting* the AV 500 to/from your PCTechnical Specifications Legal 100 Index 104 Replacing the batteryTechnical Support Troubleshooting 1INTRO Buttons and ConnectionsPage 2INTRO First Time Usage 3VIDEO Playing Video Files Hardware ResetResume Function Video Playback Action Icons4VIDEO Playing Video Files from the Internet Recording a video file 5VIDEO Recording Video FilesVideo recording connections Where is the Recording Saved? Setting the Recording ParametersCopy Protection Manually Setting the Scheduler6VIDEO Automated Yahoo! TV Recording Scheduler 7VIDEO Setting the Infrared Emitter Code Part 2 Finding the Right Emitter Codes Part 1 Choose your Device and BrandImportant Note 8VIDEO Editing Video FilesPC Tools How to create an MPEG-4 video file9VIDEO Creating MPEG-4 Video Files with your Computer Virtual Dub MPEG-4 Translator Installing the PC SoftwareUsing MPEG-4 Translator MPEG-4 codec Compression/DecompressionStart Change SettingsSelect Source & Destination Files Target & PriorityDisplay during music playback Music Playing Music FilesButton Control Play Screen IconsBrowsing through your Music Library Play ModePlaying Through your Stereo System Setting a BookmarkSupports protected Internet video downloads PlaysForSure audio contentMusic Putting Music onto your AV Synchronizing Music from Windows Media Player WMP to the AVMusic Playlists Adding songs to a Playlist while listening to Music Saving a PlaylistCable Connections for Audio Recording Music Recording MusicMicrophone Recording ProcedureIncremental Recording Audio EditingViewing Photos Music Using iTunes with your AVPhoto Viewing Photos Methods to copy photos to your AV Viewing a slideshowTransferring photos to your AV Magnifying PhotosBrowser Using the Browser Create Navigating the Directory StructureFile and Folder Operations InfoPhoto View Drive contentsCopying and Moving Files and Folders USB Connection Type ‘Hard Drive’ or ‘Windows Device’ Connecting/Disconnecting* the AV 500 to/from your PCUsing the Virtual Keyboard Connecting the AVDisconnecting the AV 500 from your Computer Connecting Devices to the USB Host Port Play Mode Settings Sound SettingsDisplay Settings Clock SettingsSystem Settings Appearance settingsPower Settings TV control Updating the AV 500 Firmware Operating System OS‘Hard Drive’ or ‘Windows Device’? TV docking pod DescriptionRemote Control Description Connecting the TV docking pod to your Television SystemConnection 4 Connect the AV 500 to the TV docking pod Connection 1 Powering the TV docking podConnect & Test Method Connection 2 Breaking your regular TV ConnectionWhich device to control? Connecting it to the TV docking podConnection 5 the S-Video Connection 6 the Infrared EmitterStandard version Replacing the batteryThin version Telephone Support Technical SupportSolutions TroubleshootingUSB Connection issues 25.3 AV 500 locks up freezes operation or Stops Charging and Power issuesFile issues, corrupted data, formatting, and partitioning Technical Specifications Legal Physical DimensionsTemperature Range Warranty and Limited LiabilityCopyright Notice FCC Compliance StatementElectrostatic Discharge Avoiding Hearing Damage Environmental Considerations LCD Pixel Policy105 107 109

AV 500 series specifications

The Archos AV 500 series, launched in the mid-2000s, marked a significant step in portable multimedia players, setting the stage for how we consume media on the go. This innovative series stood out for its combination of storage capacity, multimedia capabilities, and user-friendly interface, making it a favorite among tech enthusiasts and casual users alike.

One of the hallmark features of the Archos AV 500 series was its sizeable hard drive, available in various capacities ranging from 20GB to 100GB. This ample storage allowed users to carry thousands of songs, hundreds of videos, and a variety of pictures. The player supported multiple formats, including MP3 and WMA for audio, as well as AVI and MPEG for video playback. The versatility in supported formats contributed significantly to its user appeal, enabling seamless playback of various media types.

The Archos AV 500 series was equipped with a 4-inch color LCD screen, delivering a sharp and vibrant viewing experience for videos and images. The device also supported a resolution of 480 x 272 pixels, ensuring that video playback was both smooth and visually pleasing. This emphasis on screen quality made it a popular choice for users looking to enjoy their media content on the move.

In terms of connectivity, the AV 500 series featured USB 2.0 for rapid file transfers, allowing users to quickly upload and download their favorite media. It also included an SD card slot, enabling users to expand storage capacity easily, a great advantage for those who needed more space for their content.

The Archos AV 500 series boasted an intuitive interface, featuring an easy-to-navigate menu that catered to users of all ages. The touchscreen operation facilitated quick access to media libraries, settings, and playback options, ensuring that the user experience was both efficient and enjoyable.

Moreover, the series included features such as video recording capabilities, allowing users to capture live events or personal moments directly onto the device. This recording function combined with the playback features created an all-in-one multimedia hub.

In conclusion, the Archos AV 500 series was a groundbreaking device in the portable media player market, offering an impressive combination of storage, versatility, and user-friendly technology. Its innovations paved the way for future developments in multimedia devices, leaving a lasting impact on how we engage with digital content.