D-Link DCS-1000W manual Contacting Technical Support, Link Technical Support over the Internet

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Contacting Technical Support

You can find the most recent software and user documentation on the D-Link website.

D-Link provides free technical support for customers within the United States for the duration of the warranty period on this product.

U.S. customers can contact D-Link technical support through our web site, or by phone.

D-Link Technical Support over the Telephone:

•(877) 453-5465

•24 hours a day, seven days a week.

D-Link Technical Support over the Internet:

•http://support.dlink.com

When contacting technical support, please provide the following information:

•Serial number of the unit

•Model number or product name

•Software type and version number

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Contents DCS-1000 DCS-1000W Contents Package Contents Simple to Use IntroductionSupports a Variety of Platforms Connection to External Devices Wired and Wireless Network SupportWeb Configuration Remote Monitoring UtilityDC Power Connector Network Cable ConnectorReset Button Bracket Cavity Slide Switch DCS-1000W onlyConnector Antenna ConnectorLeds Power LEDConnect an Ethernet cable Hardware InstallationAttach Wireless Antenna Wireless Internet Camera only Attach the external power supplySecurity Connecting the Internet Camera to the Camera StandUsing the Internet Camera as a Security System Basic Hardware Set-up Diagram Camera Configuration Page Web Configuration Software InstallationMain Menu Image System Administration System Administration System System AdministrationIP Assignment AdminCamera Name LocationConnection Mode Assign Automatically UsingWireless Channel for Wireless Internet Camera only Network Name for Wireless Internet Camera onlyAscii input format for Wireless Internet Camera only Encryption WEP Key for Wireless Internet Camera onlyHEX input format for Wireless Internet Camera only Loading ActiveX From LED ControlOpen a second port Save/CancelBrightness Control Video ResolutionCompression Rate Frame RateLight Frequency System Administration UsersAdd User Delete User System Administration DateTimeUser Password Output ControlTimeZone DateTimeIP Address ProtocolSystem Administration Trigger Input 2 Trigger Input 1 TriggerFTP Server System Administration UploadTime Schedule System Administration Tools System Administration InformationReset Factory Reset View Image ActiveX ModeView Image Java Mode Installation IPView Application InstallationPage Page Page IPView IPView Page IPView IPView Getting StartedChange Password How to Change the PasswordTo change the User Name and Password select Tools Options. Add Camera How to Add a CameraPage Page Delete Camera How to Delete a CameraShift+Ins Change the IP Address How to Change the IP AddressEnter the new IP Address, the respective fields and click OK Key Ctrl+F3. For 4 Cameras , 9 Cameras and 16 Cameras click How to Format the Camera View View CameraRotate Video How to take a Snap-Shot with the Camera Snap shotHow to Stop Recording How to Start RecordingGeneral How to Adjust the Property SettingPage DNS Wireless For Wireless Internet Camera only Image MiscUsers Trigger Date/TimeInformation Tools Recording Motion Detection ScheduleMotion Detection List View Menu Bar File Menu BarColumns Menu Bar ViewViewing Format List View Menu Bar Camera Enable FunctionMenu Bar Tools Account Menu Bar HelpOverwrite IPView Icon Description Context Sensitive Menu Uninstall IPView Application Page What algorithm is used to compress the digital image? Frequently Asked QuestionsInternet Camera Features What is an Internet Camera?Can the Internet Camera be used outdoors? TroubleshootingInternet Camera Installation Cannot access the Internet Camera from a web browser?Why does the Power LED not light up constantly? ƒ Click Start, Setting, Control Panel, and the Network iconWhy does the LAN/WLAN LED not light up properly? Focus on the Internet Camera is bad, how can I correct it? Noisy images occur. How can I solve the problem?There are no images available through the web browser? How to Ping Your IP AddressConnector Definition for the Internet Camera ConnectorSchematic Diagram Upgrade Firmware Time Zone Table Page Configuration InstallationInstallation to a Local PC Page Adjusting the Cameras Focus Page Replacing the Lens System Hardware Technical SpecificationsVideo specification Image Video SettingOperating environment Web Configuration RequirementsPC Requirements for IPView Link Technical Support over the Internet Contacting Technical SupportPage Page Page Index LAN/WLAN LED