Troubleshooting
Before requesting service, check the following items.
Also, check the description in the Operating Instructions, Setup Manual.
Contact your dealer if a problem cannot be solved even after checking and trying the solution or if a problem is not described below.
Symptoms
Camera does not
turn on.
| Check item/remedy | page |
|
|
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| AC/DC power supply |
|
| • Is the power firmly connected to the power | — |
| outlet? |
|
| Make sure that it is connected. |
|
| PoE power supply |
|
| • Is the network cable connected to a PoE- | 34 |
▲ | compatible power supply unit by an |
|
Ethernet (Category 5) cable? |
| |
|
| |
| Make sure that it is connected. |
|
| • Some power supply units that can connect | — |
| multiple PoE terminal devices are not |
|
| supplied with power when the total power |
|
| supply limitation is exceeded. |
|
| • Read the Operating Instructions of the PoE | — |
| power supply unit. |
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|
|
|
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