SonicWALL SRA 1200/4200 manual Resetting the Appliance Using SafeMode

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Resetting the Appliance Using SafeMode

If you are unable to connect to the SonicWALL security appliance’s management interface, you can restart the SonicWALL security appliance in SafeMode. The SafeMode feature allows you to quickly recover from uncertain configuration states with a simplified management interface that includes the same settings available on the System > Settings page.

To reset the SonicWALL security appliance, perform the following steps:

1.Connect your management station to a LAN port on the SonicWALL security appliance and configure your management station IP address with an address on the 192.168.200.0/24 subnet, such as 192.168.200.20.

Note: The SonicWALL security appliance can also respond to the last configured LAN IP address in SafeMode. This is useful for remote management recovery or hands off recovery in a datacenter.

2.Use a narrow, straight object, like a straightened paper clip or a pen tip, to press and hold the reset button on the security appliance for five to ten seconds. The reset button is on the front panel in a small hole to the right of the USB connectors.

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Tip: If this procedure does not work while the power is on, turn the unit off and on while holding the reset button until the Test light starts blinking.

The Test light starts blinking when the SonicWALL security appliance has rebooted into SafeMode.

3.Connect to the management interface by pointing the Web browser on your management station to http:// 192.168.200.1. The SafeMode management interface displays.

4.Try rebooting the SonicWALL security appliance with your current settings. Click the boot icon in the same line with Current Firmware.

5.After the SonicWALL security appliance has rebooted, try to open the management interface again. If you still cannot open the management interface, use the reset button to restart the appliance in SafeMode again. In SafeMode, restart the SRA SSL VPN image with the factory default settings. Click the boot icon in the same line with Current Firmware with Factory Default Settings.

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Contents Getting Started Guide SonicWALL SRA 1200/4200 Getting Started Guide Document Contents2 Document Contents This Section Setting Up Your NetworkPackage Contents for the SonicWALL SRA SRA 1200 System RequirementsMissing Items? SRA 4200 System Requirements Administrator Information Recording Configuration InformationNetwork Configuration Information What You Need to BeginScenario Overviews Selecting a Deployment ScenarioScenario B SRA on an Existing DMZ Accessing the Management Interface Applying Power to the SonicWALL SRATroubleshooting Connecting Your Appliance Setting Your Administrator Password Configuring Your SRA 1200/4200Setting the Time Zone Adding a Local UserNavigate to Users Local Users Configuring DNS / Wins Configuring SRA Network SettingsConfiguring the X0 IP Address for Scenario B and Scenario C Click AcceptConfiguring a Default Route Navigate to the NetExtender Client Routes Adding a NetExtender Client Route192.168.200.100 to Setting Your NetExtender Address RangeScenario a Connecting Your Network Interfaces Connecting Your SRA 1200/4200Scenario C Connecting Your Network Interfaces Scenario B Connecting Your Network Interfaces20 Connecting Your SRA 1200/4200 Registering Your Appliance Registering Your SonicWALL SRA Creating a MySonicWALL AccountBefore You Register Product RegistrationService Management Services and LicensingFlexible Per-User Licensing Activating Services and SoftwareTrying or Purchasing Services 26 Services and Licensing Scenario a SRA on a New DMZ Network ConfigurationConnecting to a SonicWALL Security Appliance Adding a New SRA Custom ZoneUn-select the Allow Interface Trust checkbox Enter a name for the service Allowing a WAN SRA ConnectionEnter your Subnet Mask Allowing an SRA LAN Connection Navigate to the Network Address ObjectsClick Name for NetExtender Prerequisites Scenario B SRA on an Existing DMZAllowing WAN DMZ Connection Allowing DMZ LAN Connection Continue to Testing Your Remote Connection on Scenario C SRA on the LAN Configuring SRA LAN ConnectivityName Name for NetExtender Zone Assignment Setting Public Server Access Select the Public Server Wizard option and click NextSelect Http and Https checkboxes, and click Next Verifying a User Connection from the Internet Testing Your Remote Connection40 Testing Your Remote Connection Upgrading Your Appliance Obtaining the Latest SRA SSL VPN Image Exporting a Copy of Your Configuration SettingsUploaded Firmware with Factory Defaults New Uploading a New SRA SSL VPN ImageUploaded Firmware New Resetting the Appliance Using SafeMode Support and Training Options Knowledge Base Customer SupportUser Forums Training Related Documentation SonicWALL Live Product Demos SonicWALL Secure Wireless Network Integrated Solutions Guide Page Safety and Regulatory Information Cable Connections Lithium Battery WarningWeitere Hinweise zur Montage Hinweis zur LithiumbatterieKabelverbindungen Complies with EN 55022 Class a and CISPR22 Class a Declaration of ConformitySWL-1RK23-088 Bmsi Statement Class a Regulatory Information for KoreaTrademarks Copyright NoticeSonicWALL SRA 1200/4200 Getting Started Guide 60 Notes SonicWALL, Inc