APPENDIX
Troubleshooting Guide
Symptom | Possible causes | Solutions / Corrective Actions |
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Power does not | * The battery has run out. | * Load new or fully charged battery. |
turn on | * The battery is not oriented correctly. | * Load the battery in the correct |
| * The battery cover is not closed properly. | direction. |
| * The AC power adapter (optional) | * Close the battery cover correctly. |
| is disconnected. | * Properly connect the AC power |
Camera suddenly | * [SLEEP] in BASIC menu of SETUP | adapter. |
powers down. | mode activated. | * Turn the power back on. |
| * The battery has run out. | * Charge the battery. |
Image is not captured | * The camera is in PLAY mode. | * Select the CAMERA mode in main |
when the shutter | * Memory is full. | menu screen. |
button is pressed. |
| * Transfer the desired files to your |
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| computer and then delete |
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| unnecessary files, or use a different |
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| memory card. |
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Continuous shooting | * NO FLASH is selected in flash mode. | * Select a different flash mode. |
is not possible. | * The camera is in Continuous/AEB/ | * Select [SINGLE] in the capture |
| Movie mode. | mode of CAMERA menu. |
Cannot use the flash | * The capacity of the | * Insert a new SD memory card. |
to capture images. | SD memory card is full. | * Check all connections. |
Cannot transfer files | * USB cable is not connected securely. | * Install the USB driver on your |
over a USB connection. | * USB driver is not installed. | computer. |
| * Camera is turned off. | * Turn on the camera. |
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